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2bfree
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June 09, 2017, 02:49:36 PM |
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I have contacted the support through Skype as you requested, and they actually gave me the full description, however, It didn't contain the code that Neteller sent but while using another bitcoin debit card provider in the past, I was able to see the code just fine. I know this has nothing to do Neteller so It could be from your part?
Hello thanks for your question let me help you clear one point here. when you make transaction with your card all information we show up in your card transaction copy from card vendor system all other company 100% do the same. we do not make any change or hidden anything (because we do not control VISA system) Another company you used before, i do believe they also have same card issuer with us and it could be you at the time you make payment netetler they respond code to VISA and it showed up for you I strongly advice you contact Neteller to see what happen. we did check your case and can not find the code neteller responded in VISA Regard I can't stand Neteller they use to be great now ti's horrible they have some second rate support that just cut/pasts responses. Good luck with them, I gave up a while back and no longer use them!
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Amadues
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June 10, 2017, 11:02:47 AM |
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This is the first and last time i will use your service... I ordered my plastic card in february. It is still processing Contacted the support several times and got short formal reply..Who is responsible for losted amount? Why it takes so long shipping plastic card?
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uquid
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June 10, 2017, 10:35:52 PM |
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This is the first and last time i will use your service... I ordered my plastic card in february. It is still processing Contacted the support several times and got short formal reply..Who is responsible for losted amount? Why it takes so long shipping plastic card? dear sir i am sorry for this please send me your UQ account which i can locate the information Let me explain the processing of issue card : you sent order to us > it automatic forward to card vendor and visa system ( you instant see last 4 digit of your card) > automatic forward to card printing factory (no one can stop this process because it set-up automatic) our service only can get benefit if our customer get card and loading money into it . That why we always make sure all of our customer get delivery on time Some issue caused the delay or losting of delivery with "standard delivery" - Problem with local postal service - card delivery to home address and lost in their home ( flat or share house ) - user did not enter correct delivery information we only can offer you free virtual card for you can load and spend while you waiting card delivery ( you also have option for replacement new card) thank you
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BitcoinMarshal
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June 11, 2017, 06:47:11 PM |
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This is the first and last time i will use your service... I ordered my plastic card in february. It is still processing Contacted the support several times and got short formal reply..Who is responsible for losted amount? Why it takes so long shipping plastic card? It's a scam... I use this service for some time and have no problem its not a scam they are doing good work some time they have problems which need time to settle so don't worry they will settle this also
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project01uk
Newbie
Offline
Activity: 3
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June 12, 2017, 12:15:28 PM |
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Hi guys
Just done my first deposit to uquid and I'm extrmely dissapointed. Sent a test 0.1ETH to my GBP account, various exchanges were showing this as roughly £31-£31, uquid estimate was showing as £30.10 and I thought it's acceptable and proceed. 20 minutes later my uquid account has been debited with less than £25! It's a daylight robbery in my opinion and I'm glad it was only a 0.1ETH.
Can you reccomend any other GBP cards to spend my Ethereum please? I'm waiting to see what Monaco will look like, also have tried Wirex card but that's even worse as they do ETH->BTC->GBP and from my 0.1ETH got even less.
Maybe there is no good card on the market yet and best way to spend crypto is to use Kraken and withdraw in EUR to UK bank?
Thanks for all the help!
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Vispilio
Jr. Member
Offline
Activity: 35
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June 12, 2017, 02:44:25 PM |
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It's insane,
I have been searching the market for a good ETH to Cash vendor for weeks now, and you are right there simply isn't 1 good reliable provider out there that can do this.
Crypto Currencies are reaching 1 trillion USD market valuation yet you have to pay ridiculous fees of 1-3 % converting it to cash or use peer to peer escrow services which is open to a whole different level of exploitation, not to mention the exchange rate is always worse than market for all of these card providers... How is this stuff not mainstream yet !!! It's overtaken gold and silver, yet I cannot take my crypto currency to a reliable vendor and turn it into fiat. So incredible...
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uquid
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June 12, 2017, 03:54:41 PM |
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Hi guys
Just done my first deposit to uquid and I'm extrmely dissapointed. Sent a test 0.1ETH to my GBP account, various exchanges were showing this as roughly £31-£31, uquid estimate was showing as £30.10 and I thought it's acceptable and proceed. 20 minutes later my uquid account has been debited with less than £25! It's a daylight robbery in my opinion and I'm glad it was only a 0.1ETH.
Can you reccomend any other GBP cards to spend my Ethereum please? I'm waiting to see what Monaco will look like, also have tried Wirex card but that's even worse as they do ETH->BTC->GBP and from my 0.1ETH got even less.
Maybe there is no good card on the market yet and best way to spend crypto is to use Kraken and withdraw in EUR to UK bank?
Thanks for all the help!
hello we already supported you via skype and explain about this issue to avoid playing risky with market price fluctuation you can make deposit into btc-e and get btc-e voucher you always have fees value when you deposit into uquid ( even ETH go up or down) thank you
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Vispilio
Jr. Member
Offline
Activity: 35
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June 12, 2017, 06:55:34 PM |
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@ Uquid, your entire operations looks very shady and unprofessional if there isn't 1 fluent English speaker in your entire support team... When we look into your company records, there is one owner from Vietnam... so one guy from Vietnam is supposed to be running the world's most reliable Crypto Currency VISA service  Give me a break... Let's say I want to deposit thousands of ETH and turn it into fiat using your card, what guarantee does the customer have that you won't disappear overnight ?.. You have to admit UQUID and all other BTC card services look extremely unprofessional at the moment... You can't even seem to respond to the simple question: do you have cold storage protection for the customer ?...
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Slow death
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June 13, 2017, 02:19:02 PM |
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This is the first and last time i will use your service... I ordered my plastic card in february. It is still processing Contacted the support several times and got short formal reply..Who is responsible for losted amount? Why it takes so long shipping plastic card? It's a scam... I use this service for some time and have no problem its not a scam they are doing good work some time they have problems which need time to settle so don't worry they will settle this also They are stealing me 115 euros ... the support does not give me any concrete answers, they are useless and make me wait until I give up and leave the money blocked ... what's up? I want to ask for a plastic card and see this situation? Anybody can help me? I want to ask for a plastic card, but the cards do not arrive in my country, so I would like someone to help me with this problem, I would send a plastic card to someone's country that the card arrives. Then I will send money to this person send me the card via DHL express
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uquid
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June 13, 2017, 08:28:55 PM |
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This is the first and last time i will use your service... I ordered my plastic card in february. It is still processing Contacted the support several times and got short formal reply..Who is responsible for losted amount? Why it takes so long shipping plastic card? It's a scam... I use this service for some time and have no problem its not a scam they are doing good work some time they have problems which need time to settle so don't worry they will settle this also They are stealing me 115 euros ... the support does not give me any concrete answers, they are useless and make me wait until I give up and leave the money blocked ... hello you from france and under new law from French government. all card user have to verify their card to level 2 before can using card. your card upgrade by card vendor ( not by us- if they refused your document you have to upload new document for upgrade again) - we try help you and try contact you for sort out problem - we also happy to buy bitcoin back for you i do not know why you can not speak with us ? ( simple install skype and speak with our supporter - we online 24h for help you) WHY YOU DO NOT WANT SPEAK WITH US- WHY YOU COME TO ALL FORUM AND DOING LIKE THIS ( IF YOU ARE A MAN PLEASE BEHAVIOUR LIKE A GENTLEMAN) our skype ID : uquid.support we still waiting you come to speak with us ( we want sort out your problem as soon as possible ) Bonjour Vous en provenance de la France et en vertu d'une nouvelle loi du gouvernement français. Tous les utilisateurs de la carte doivent vérifier leur carte au niveau 2 avant d'utiliser la carte. La mise à niveau de votre carte par le vendeur de la carte (pas par nous, si elle a refusé votre document, vous devez télécharger un nouveau document pour une nouvelle mise à niveau) - nous essayons de vous aider et essayer de vous contacter pour résoudre le problème - Nous sommes heureux d'acheter de l'argent à Bitcoin pour vous Je ne sais pas pourquoi vous ne pouvez pas nous parler? (Simple installation skype et parle avec notre supporter - nous sommes en ligne 24h pour vous aider) POURQUOI VOUS NE CONVIENEZ PAS AVEC NOUS - POURQUOI VENEZ-VOUS À TOUT LE FORUM ET FAIRE COMME CELUI-CI (SI VOUS ÊTES UN HOMME VEUILLEZ COMPORTEMENT COMME UN GENTLEMAN) Notre identifiant skype: uquid.support Nous vous attendons toujours à venir nous parler (nous voulons régler votre problème le plus tôt possible)
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HashZilla
Jr. Member
Offline
Activity: 57
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June 14, 2017, 03:14:18 AM |
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How do you transfer US$ from Poloniex to UQUID ?
Hello you can do that by choice deposit USDT and you transfer USDT from your poloniex to the address show Regard I cannot see that choice. Do you need to be verified to see it?
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LAETI
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June 14, 2017, 04:30:07 AM |
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do you offer a reseller program? so how much does it cost? thank you
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marty123
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June 14, 2017, 08:17:44 AM |
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I just got my UQUID visa card in dhl express, i have to say they are one of the best, UQUID skype support is very good, if you have issues contact them. Also UQUID has one of the best fees at 2% something, the main reason i switched to them from wirex.
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snipie
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June 14, 2017, 12:57:15 PM |
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Hi UQUID team, My brother started recently to use your service and I sent to him $3 yesterday to this address 1EkpH2YhKVfr2KYtiyBR4SwxAXrsuU3rKg Tx : 287895eeddd6671e5ea8d78913be17ea574093ee7491f5365588fe41c2c80789 but he told me that he just received $0.7 I couldn't find an answer for this since I paid the transaction fees and there is no deposit fees for bitcoin in your service afaik Can you verify this issue? I hesitate to send more money to him now. And he told me that he contacted the support yesterday. Waiting for your answer. Thanks.
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fxaddicted
Jr. Member
Offline
Activity: 52
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June 14, 2017, 11:28:39 PM |
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I just got my UQUID visa card in dhl express, i have to say they are one of the best, UQUID skype support is very good, if you have issues contact them. Also UQUID has one of the best fees at 2% something, the main reason i switched to them from wirex.
How many days you have waited for the card from the time you order ? been waiting for 7 days now and yet NO Tracking Number
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uquid
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June 15, 2017, 07:04:22 AM |
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do you offer a reseller program? so how much does it cost? thank you
Hello we do have co-brand program please check UQUID card co-brandRegard
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uquid
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June 15, 2017, 07:12:24 AM |
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Hi UQUID team, My brother started recently to use your service and I sent to him $3 yesterday to this address 1EkpH2YhKVfr2KYtiyBR4SwxAXrsuU3rKg Tx : 287895eeddd6671e5ea8d78913be17ea574093ee7491f5365588fe41c2c80789 but he told me that he just received $0.7 I couldn't find an answer for this since I paid the transaction fees and there is no deposit fees for bitcoin in your service afaik Can you verify this issue? I hesitate to send more money to him now. And he told me that he contacted the support yesterday. Waiting for your answer. Thanks.
Hello he make deposit for $3 and our bitcoin merchant requested payment amount is : B 0.001764 in fact he only pay 0.001107 ( lower than amount requested ) https://blockchain.info/address/1EkpH2YhKVfr2KYtiyBR4SwxAXrsuU3rKgwhen order paid under the amount requested. our bitcoin merchant ( bitpay) will recalculate again at the time we manual accept transaction And the amount credited is correct ( please note bitpay merchant have a fixed fees for every bitcoin transaction call "bitcoin network cost" all transaction have to pay for this fixed fees (2 transactions x 0.000628 BTC) at the moment bitcoin network fees high caused by bitcoin high price. with small amount we do recommend all UQUID users deposit with BTC-E USD or EUR which you always get fixed value and low fees.Regard
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olteanu
Newbie
Offline
Activity: 23
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June 15, 2017, 07:40:10 AM |
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Hi, i have Uquid Virtual card, the card is verified level 2. I have 8$ in card balance and i tried to link it to PayPal but i get error: This card is not accepted. Please use a different card.
What to do? Help please! Thank you!
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snipie
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June 15, 2017, 12:56:06 PM |
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-snip-
Thanks for the answer. I believe I made the payment with coinbase using the QR code so normally with the amount displayed in the deposit window. Anyway, I used to send few dollars to him from time to time using different services and this is the first time I experience this (sent 0.00216573 BTC (worth $5.87 USD) --> fees --> fees --> $0.72 final balance) I am not asking for anything, I am just disappointed.
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HashZilla
Jr. Member
Offline
Activity: 57
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June 15, 2017, 01:13:50 PM |
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I cannot use the cards anywhere, they are declined by merchants as well as Paypal. They fail the AVS.
Please reply to my Skype so I can get refund. Skype: James James
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