Help needed 105 conformation and still balance is nill

[beel]

when i click on manage address
i new nothing no address there



so i cant get the private key myself ?


blockchain guy is asking for password of account
i think i am out of options now

you can't get the private keys of non-imported addresses using that method. normally you can get the private key of non-imported addresses using the method I posted on the very first reply.

if you think you can't get the bitcoin back without their help (I think so), then you should give them your password. but change your wallet after that.

thanks for the reply

i did give them the passwords

i will keep it updated whenever i hear from them

thanks alot for the input


regards

[beel]

when i click on manage address
i new nothing no address there



so i cant get the private key myself ?


blockchain guy is asking for password of account
i think i am out of options now

you can't get the private keys of non-imported addresses using that method. normally you can get the private key of non-imported addresses using the method I posted on the very first reply.

if you think you can't get the bitcoin back without their help (I think so), then you should give them your password. but change your wallet after that.

3 days ago i gave them the account details
not heard back from them
does anyone know how can i chase them
thats totally their system mistake
they gave me address with different xpub id

[TastyChillySauce00]

when i click on manage address
i new nothing no address there



so i cant get the private key myself ?


blockchain guy is asking for password of account
i think i am out of options now

you can't get the private keys of non-imported addresses using that method. normally you can get the private key of non-imported addresses using the method I posted on the very first reply.

if you think you can't get the bitcoin back without their help (I think so), then you should give them your password. but change your wallet after that.

3 days ago i gave them the account details
not heard back from them
does anyone know how can i chase them
thats totally their system mistake
they gave me address with different xpub id

so they give you a different address and 0 balance in it? their supports are slow as a snail to be honest,need to wait few days before getting replied
did you already test the xpub given by them on another wallet?

[beel]

so they give you a different address and 0 balance in it? their supports are slow as a snail to be honest,need to wait few days before getting replied
did you already test the xpub given by them on another wallet?

[/quote]

Hi yes

they gave me address with unmatched xpub id
when i put the address in blockchain it shows the balance
but when i put the xpub id of same wallet it says empty
so the xpub id is not associated with the address
i wish they come on this forum to speed up the process

[patronis]

Its sad to see problems like this still happening in bitcoin. Back in 2013 or 2014 it was ok to still have these problems, but seeing the threads pop up today is worrying. Btc should be getting easier to the point where this kind of stuff does not happen.