What happened:: October 14, 2014
- I paid the then BTC equivilent of $80.37 (taxes included), for a 16mp camera listed on their site.
- Immediately after, I called the customer service 800 number and asked why I wasn't able to update my phone number online. The rep claimed my current order was not visible on his system and that I must place a NEW order with the new phone number,
if I wanted it updated. As the discusison continued, it was becoming obvious that I was being toyed with, so I promptly told him off while accusing him of using shadey upsell tactics, then hung up.
October 15, 2014
- They cancelled the order claiming that it was no longer in stock and that, as per company policy, a store credit or Visa (then Bitpay) gift card would be issued instead. I refused to accept those options and informed them about the consumer protection laws they were violating.
October 18, 2014
- Customer service response.
October 27, 2014
- After much ado about nothing, with regards to our communications over the previous 2 weeks, this slap in the face appeared in my inbox.
- The same camera reappeared, as "in store only".
November 4, 2014
- The Visa gift card has become a Bitpay gift certificate/card.
November 16, 2014
- NO respect for the customer what so ever.
November 17, 2014
- Another fake delivery notice. UPS shows no record of either of the alleged deliveries.
- This Reddit user had a similar experience..
http://www.reddit.com/r/buildapc/comments/1x0ptp/why_i_wont_be_ordering_from_tigerdirect_again/Reference Link: http://www.tigerdirect.ca/applications/searchtools/item-details.asp?EdpNo=8678264Amount Scammed: 0.1786 BTC
Proof of Payment: https://blockchain.info/tx/6b306a9ce6919343a0f9e22a2b7eb051a9915356c8fe0cdfd2d3bc5e1ea310dc
Additional Notes: In short, stay away from these guys as they are just as dirty with their in store bait.
Yes, I used some overly descriptive words such as, "fascist", "maggot", "fascist maggot asshole", ect., but did not come anywhere close to earning my $80 worth.
So much for keeping this a "family show".
Now I'm pooped. Nitey nites.
HT xD
