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Author Topic: Coinbase Put my Bank Account Under Review  (Read 1191 times)
DebitMe (OP)
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June 29, 2016, 12:16:51 AM
 #1

Has anyone had their Bank Account put under review by Coinbase?  I made a purchase about an hour ago and then clicked on make another purchase and it said my bank account was under review.  What has the outcome been if it has happened to you and how long did it take?

Thanks,

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June 29, 2016, 03:09:02 AM
 #2

Did you just open the account?   I think the same thing happened to me when I used them.  They're a pain in the ass.  Circle is so much easier.

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DebitMe (OP)
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June 29, 2016, 03:11:04 AM
 #3

Did you just open the account?   I think the same thing happened to me when I used them.  They're a pain in the ass.  Circle is so much easier.

Nope, been open for years.  Have done over a half million dollar worth of buy orders in the last 4+ years.  Circle is great, but caps my weekly buy at 3k, which isn't enough unfortunately.

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June 29, 2016, 03:42:13 AM
 #4

Did you just open the account?   I think the same thing happened to me when I used them.  They're a pain in the ass.  Circle is so much easier.

Nope, been open for years.  Have done over a half million dollar worth of buy orders in the last 4+ years.  Circle is great, but caps my weekly buy at 3k, which isn't enough unfortunately.
Sorry, did not mean to imply you were a small fish or anything.   You've obviously earned the pimp sneakers.   Still I recall getting the same message and it was just kind of a delay.   They don't play around at coinbase. 

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DebitMe (OP)
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June 29, 2016, 03:55:19 AM
 #5

Did you just open the account?   I think the same thing happened to me when I used them.  They're a pain in the ass.  Circle is so much easier.

Nope, been open for years.  Have done over a half million dollar worth of buy orders in the last 4+ years.  Circle is great, but caps my weekly buy at 3k, which isn't enough unfortunately.
Sorry, did not mean to imply you were a small fish or anything.   You've obviously earned the pimp sneakers.   Still I recall getting the same message and it was just kind of a delay.   They don't play around at coinbase. 

No no, I wasn't pumping my own horn or anything.  Was just stating facts about my account and looking for others feedback and personal accounts.  So yours was resolved eventually?

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June 29, 2016, 07:42:38 PM
 #6

No one else has experienced this issue?

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June 29, 2016, 08:02:13 PM
 #7

That sucks.. it seems like they been putting limitations based on the transaction limit they set on their terms.

I have no idea man, since most my coins come from localbitcoins cash ads or cash deposits without the coinbase drama.

Didnt they also screw up recently with charging people twice through people accounts..

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June 29, 2016, 08:17:08 PM
 #8

That sucks.. it seems like they been putting limitations based on the transaction limit they set on their terms.

I have no idea man, since most my coins come from localbitcoins cash ads or cash deposits without the coinbase drama.

Didnt they also screw up recently with charging people twice through people accounts..

Yea they did do that.  Had my account over drafted 5 times because of it.  But they refunded the money promptly and paid the overdraft fees which was nice.

I have had my account reviewed multiple times, it is just a PITA when it happens and that it keeps happening even though I have always proved I am legitimate and my source of funds.

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June 30, 2016, 06:19:17 AM
 #9

You've obviously earned the pimp sneakers.

Just curious - what this phrase means (kinda like it)?
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July 02, 2016, 07:29:17 PM
 #10

Well, coming up on 4 days and still nothing from Coinbase.  I reached out through live chat (which I am trying to do again but the little live chat button isn't coming up), through email support, and through the community, and haven't heard anything back from them.  Even just asking if I add another bank account will I be able to buy with that.

The price has since jumped over $50 per coin which puts me at a loss of about 1k with the 20 bitcoins or so I am ready to buy.  This is getting ridiculous.

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July 02, 2016, 07:35:38 PM
 #11

Sorry to hear that Coinbase seems to be experiencing customer complaints lately. Seems like they may not have sufficient customer service staff. Have you considered using Circle instead?

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July 02, 2016, 07:42:33 PM
 #12

Sorry to hear that Coinbase seems to be experiencing customer complaints lately. Seems like they may not have sufficient customer service staff. Have you considered using Circle instead?

Yea I do use them, but weekly is capped at 3k which isn't enough unfortunately since they have been nothing but great to work with.

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July 03, 2016, 04:00:03 AM
 #13

Did you just open the account?   I think the same thing happened to me when I used them.  They're a pain in the ass.  Circle is so much easier.

Nope, been open for years.  Have done over a half million dollar worth of buy orders in the last 4+ years.  Circle is great, but caps my weekly buy at 3k, which isn't enough unfortunately.
Sorry, did not mean to imply you were a small fish or anything.   You've obviously earned the pimp sneakers.   Still I recall getting the same message and it was just kind of a delay.   They don't play around at coinbase. 

No no, I wasn't pumping my own horn or anything.  Was just stating facts about my account and looking for others feedback and personal accounts.  So yours was resolved eventually?
No they closed my account, but it was my fault.  I chose a bank account that was closed that I had linked to them to make a $4 purchase.   I forgot to delete the account for some reason.  Very shortly thereafter they sent me an email that my account got closed.  Oh well.

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July 03, 2016, 05:00:22 AM
 #14

Sorry to hear that Coinbase seems to be experiencing customer complaints lately. Seems like they may not have sufficient customer service staff. Have you considered using Circle instead?

Yea I do use them, but weekly is capped at 3k which isn't enough unfortunately since they have been nothing but great to work with.

Have you considered Gemini? Daily ACH withdrawal limit is $10K with a monthly limit of $100K. Monthly ACH deposit limit is $10K with no limits at all on wire transfers.

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July 03, 2016, 06:16:32 AM
 #15

Sorry to hear that Coinbase seems to be experiencing customer complaints lately. Seems like they may not have sufficient customer service staff. Have you considered using Circle instead?

Yea I do use them, but weekly is capped at 3k which isn't enough unfortunately since they have been nothing but great to work with.
Have you tried gemini yet? If you need immediate access to your money after trading, then you will need to wire USD to them. However in my experience, as soon as their bank receives your wire you will receive credit in your account (there really is no delay, you don't need to wait until the end of business, you will receive credit right away -- I received credit at 8:40 AM on Monday for a wire that I scheduled Sunday afternoon).
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July 03, 2016, 05:29:21 PM
 #16

Yea I use Gemini too.  They let you put in $500 daily as a deposit.  I could do a wire to Coinbase or Gemini, but my bank charges $35 to make a wire and Coinbase takes another $10 on a wire.  Any ideas to make that cheaper?

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July 04, 2016, 06:48:41 PM
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Yea I use Gemini too.  They let you put in $500 daily as a deposit.  I could do a wire to Coinbase or Gemini, but my bank charges $35 to make a wire and Coinbase takes another $10 on a wire.  Any ideas to make that cheaper?
BofA only charges $30 to send a wire transfer and Gemini does not charge anything to receive wire transfers (nor to send wire transfers). That should collectively save you about $15 per wire.
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July 04, 2016, 07:32:28 PM
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Yea I use Gemini too.  They let you put in $500 daily as a deposit.  I could do a wire to Coinbase or Gemini, but my bank charges $35 to make a wire and Coinbase takes another $10 on a wire.  Any ideas to make that cheaper?
BofA only charges $30 to send a wire transfer and Gemini does not charge anything to receive wire transfers (nor to send wire transfers). That should collectively save you about $15 per wire.

Ok, thanks for the advice. I am taking tomorrow off so I might pop over and see about opening an account.

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July 05, 2016, 02:00:35 AM
 #19

No one else has experienced this issue?

Luckily now. because I just used coinbase for wallet purpose not for buying bitcoins. for buying bitcoin I prefer localbitcoin it is cheap, reliable and also available everywhere locally.
and I think coinbase does only support US accounts and I am from an Asian Country. so it won't work for me.

seems you are a big client of coinbase by donning half million dollars trades through them. they must response you quickly.
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July 05, 2016, 08:18:16 AM
 #20

Has anyone had their Bank Account put under review by Coinbase?  I made a purchase about an hour ago and then clicked on make another purchase and it said my bank account was under review.  What has the outcome been if it has happened to you and how long did it take?

Thanks,

DebitMe

This happened to me too when I purchased bitcoins the first time. It seems they implement it by default on new bank accounts.
An one time audit, which seems normal.

If am not not wrong, they are required to do this by law.
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