Namecheap banning faucet ? Can you review please

[chekamarue]

Hi,

I have my faucet registered and hosted by their services and I have been in conflict with them since 3 days now

here is the last message I receive from them

Thank you for the reply.

Let us clarify that the bitcoin faucet is considered to be a kind of the bitcoin mining, since it is the way of gaining a cryptocurrency. We would like to underline that such an activity is prohibited by our Policies. You are welcome to refer to the evidences from the attached files.

Therefore, it is required to remove the content in question within the previously mentioned timeframe. Looking forward to hearing from you.

==================


How I'm suppose to response to such bullshit it's clearly an abuse of position

Any help or idea would be appreciated

Thanks

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[DannyHamilton]

- snip -
We would like to underline that such an activity is prohibited by our Policies. You are welcome to refer to the evidences from the attached files.
- snip -

I took a look at the "Terms of Service" and the "Acceptable Use Policy" posted on the namecheap website, and I don't see anything that would prohibit faucets or bitcoin mining.

Did they provide you with an attachment in the email with evidence that the activity is prohibited?

Perhaps, take the word "faucet" off your website and let them know that you've changed the site.  Tell them it is no longer a "faucet", and that now it is just a simple "pay-per-click" advertising site?

EDIT:  Thanks to Nixtren for linking to the AUP (Acceptable Use Policy) that specifically bans bitcoin mining.

[pedrog]

There are a shitload of hostings around the interwebs, if they don't want your business just move to some other place.

[crairezx20]

Honestly namecheap is not a good place to buy domain they have someterms  like that they are not allowing bitcoin mining related but faucet is not a bitcoin mining.. you can explain it will to them that your faucet is not mining site..

[Nixtren]

I'm not a Namecheap customer

"A Bitcoin Faucet is nowhere near a kind of Bitcoin mining at all. A faucet donates small amounts of Bitcoins to newcomers. I'm not in violation of the AUP because I'm not doing anything related to bitcoin mining." If they persist ask them to pass to someone who actually understands Bitcoin. I would literally say that.

I took a look at the "Terms of Service" and the "Acceptable Use Policy" posted on the namecheap website, and I don't see anything that would prohibit faucets or bitcoin mining.

Did they provide you with an attachment in the email with evidence that the activity is prohibited?

Perhaps, take the word "faucet" off your website and let them know that you've changed the site.  Tell them it is no longer a "faucet", and that now it is just a simple "pay-per-click" advertising site?

Bitcoin mining ("bitcoin miners") is forbidden by the AUP, I also took a while to see where Bitcoin was referenced:
https://www.namecheap.com/legal/hosting/aup.aspx

I would not follow the approach of saying it's not a "faucet" anymore, Namecheap is the one that has to end with their bullshit

[chekamarue]

Honestly namecheap is not a good place to buy domain they have someterms  like that they are not allowing bitcoin mining related but faucet is not a bitcoin mining.. you can explain it will to them that your faucet is not mining site..

I did that i was arguing with them in that point but as you can read the message received ! they dont wanna get the difference

[chekamarue]

- snip -
We would like to underline that such an activity is prohibited by our Policies. You are welcome to refer to the evidences from the attached files.
- snip -

I took a look at the "Terms of Service" and the "Acceptable Use Policy" posted on the namecheap website, and I don't see anything that would prohibit faucets or bitcoin mining.

Did they provide you with an attachment in the email with evidence that the activity is prohibited?

Perhaps, take the word "faucet" off your website and let them know that you've changed the site.  Tell them it is no longer a "faucet", and that now it is just a simple "pay-per-click" advertising site?

it will affect the whole site and will have a bad result in Seo ,,, but I will keep at last resort

[DannyHamilton]

- snip -
We would like to underline that such an activity is prohibited by our Policies. You are welcome to refer to the evidences from the attached files.
- snip -

I took a look at the "Terms of Service" and the "Acceptable Use Policy" posted on the namecheap website, and I don't see anything that would prohibit faucets or bitcoin mining.

Did they provide you with an attachment in the email with evidence that the activity is prohibited?

Perhaps, take the word "faucet" off your website and let them know that you've changed the site.  Tell them it is no longer a "faucet", and that now it is just a simple "pay-per-click" advertising site?

it will affect the whole site and will have a bad result in Seo ,,, but I will keep at last resort

Your only other hope is to find someone on their staff that understands that a "faucet" is just a pay-per-click advertising site that happens to pay with bitcoins, and that mining is the process of repeatedly calculating a double-SHA256 hash of a bitcoin block header in an attempt to find a solution lower than the current difficulty.  If nobody on their staff is willing to discuss it with you, then you might just have to take your business elsewhere.

[morantis]

search for lowendbox and rent a cheap vps, then forward the domain to that vps, if vps hosting is confusing to you, let me know and i can help

[bluelithium]

- snip -
We would like to underline that such an activity is prohibited by our Policies. You are welcome to refer to the evidences from the attached files.
- snip -

I took a look at the "Terms of Service" and the "Acceptable Use Policy" posted on the namecheap website, and I don't see anything that would prohibit faucets or bitcoin mining.

Did they provide you with an attachment in the email with evidence that the activity is prohibited?

Perhaps, take the word "faucet" off your website and let them know that you've changed the site.  Tell them it is no longer a "faucet", and that now it is just a simple "pay-per-click" advertising site?

it will affect the whole site and will have a bad result in Seo ,,, but I will keep at last resort

You might like to try BestHostFree.com. Our basic plan is free. It offers 1 GB space and 5 GB bandwidth per month. Once your faucet grows and you require more resource, you may seamlessly upgrade to paid plan using bitcoin. Many forum member have already tried our service. Once you try, you may share your experience here as well - https://bitcointalk.org/index.php?topic=617213.40.

[chekamarue]

- snip -
We would like to underline that such an activity is prohibited by our Policies. You are welcome to refer to the evidences from the attached files.
- snip -

I took a look at the "Terms of Service" and the "Acceptable Use Policy" posted on the namecheap website, and I don't see anything that would prohibit faucets or bitcoin mining.

Did they provide you with an attachment in the email with evidence that the activity is prohibited?

Perhaps, take the word "faucet" off your website and let them know that you've changed the site.  Tell them it is no longer a "faucet", and that now it is just a simple "pay-per-click" advertising site?

it will affect the whole site and will have a bad result in Seo ,,, but I will keep at last resort

You might like to try BestHostFree.com. Our basic plan is free. It offers 1 GB space and 5 GB bandwidth per month. Once your faucet grows and you require more resource, you may seamlessly upgrade to paid plan using bitcoin. Many forum member have already tried our service. Once you try, you may share your experience here as well - https://bitcointalk.org/index.php?topic=617213.40.

I will consider your Startup Hosting Plan as a next move step if I get suspended in namecheap

[patronis]

Very strange since I've seen other sites in crypto that use namecheap that allow users to win BTC. Doesn't namecheap even allow you to pay in BTC? lol 

[chekamarue]

Very strange since I've seen other sites in crypto that use namecheap that allow users to win BTC. Doesn't namecheap even allow you to pay in BTC? lol  

I'm so confused and very frustrated right now ! my account just got suspended

 http://ibitcoin.win/

and with no refund

[chekamarue]

last message received ....

Hello,

Unfortunately, the abusive content content was not removed within the timeframe provided. Therefore, we were forced to suspend the account in question. Please be informed that the services involved into activities that violate our Policies are not refundable.

Additionally, you are welcome to report the abusive web-sites.

Kindly let us know if you have any questions on the matter.

==================

I m holding my self from writing a book of good words to them

wtf ! even tho there is a huge numbers of faucets hosted in their service

[Nixtren]

last message received ....

Hello,

Unfortunately, the abusive content content was not removed within the timeframe provided. Therefore, we were forced to suspend the account in question. Please be informed that the services involved into activities that violate our Policies are not refundable.

Additionally, you are welcome to report the abusive web-sites.

Kindly let us know if you have any questions on the matter.

==================

I m holding my self from writing a book of good words to them

wtf ! even tho there is a huge numbers of faucets hosted in their service

Let us clarify that the bitcoin faucet is considered to be a kind of the bitcoin mining, since it is the way of gaining a cryptocurrency

Don't give up, send them something like this:

I would like this case to be passed to a supervisor as I'm not in violation of the AUP. It seems you're blindly following an AUP without dominating the concept of "Bitcoin mining". You refuse to understand the difference between a Bitcoin Faucet (which is a website where I *donate* cents of Bitcoin to new users) and Bitcoin Mining. Since donating is forbidden? Please let me talk with a supervisor or someone that actually understands what Bitcoin Mining is, at all.

I would recommend you moving your hosting somewhere else, but keep fighting. Seriously, I want to see their reaction

[a7mos]

I do not see any relation between faucets and bitcoin mining, why a big company like namecheap said something like this !.
even if it is a way to get bitcoin, it is not mining at all.

[chekamarue]

last message received ....

Hello,

Unfortunately, the abusive content content was not removed within the timeframe provided. Therefore, we were forced to suspend the account in question. Please be informed that the services involved into activities that violate our Policies are not refundable.

Additionally, you are welcome to report the abusive web-sites.

Kindly let us know if you have any questions on the matter.

==================

I m holding my self from writing a book of good words to them

wtf ! even tho there is a huge numbers of faucets hosted in their service

Let us clarify that the bitcoin faucet is considered to be a kind of the bitcoin mining, since it is the way of gaining a cryptocurrency

Don't give up, send them something like this:

I would like this case to be passed to a supervisor as I'm not in violation of the AUP. It seems you're blindly following an AUP without dominating the concept of "Bitcoin mining". You refuse to understand the difference between a Bitcoin Faucet (which is a website where I *donate* cents of Bitcoin to new users) and Bitcoin Mining. Since donating is forbidden? Please let me talk with a supervisor or someone that actually understands what Bitcoin Mining is, at all.

I would recommend you moving your hosting somewhere else, but keep fighting. Seriously, I want to see their reaction

I tried with them every thing possible to explain the difference but they just refuse to get it ... i just ordered a startup hosting plan at http://besthostfree.com which for approving an order it's need 2 hours ... its an other story... hope the quality worth!

truly a coursed day...

[GregH37]

The Only suggestion I can give you is.
Just move your domain + hosting to another service. if they have the policy to don't allow bitcoin faucets then they don't listen your thoughts and vice.
I also don't think that bitcoin faucets are a farm of mining. it is just a way to earn some free satoshi by a user..
if you can prove that they may change their policy about bitcoin faucets. because their policy s about mining and they considering faucets as mining too which is not right.

[asriloni]

Honestly namecheap is not a good place to buy domain they have someterms  like that they are not allowing bitcoin mining related but faucet is not a bitcoin mining.. you can explain it will to them that your faucet is not mining site..

I did that i was arguing with them in that point but as you can read the message received ! they dont wanna get the difference

as you see,they just don't give a shit,get into another domain & hosting provider,although namecheap is not that good should've requested refunds by the way and get a bitcoin debit card then move to another hoster such as hostgator or anything else,even to be honest buying VPS or Dedicated Server is better way because you'll get very few rules as you can afford it
domain provider can't offer good hosting and hosting provider can't offer good domain,just separate em'

[ubeyou]

It's fine if u host domain @ namecheap, it's secure and cheap with whois guard. But if your hosting involve bitcoins, it's better move elsewhere, or suffer the consequences.