Is anyone else experiencing problems withdrawing BTC from MtGox?
Whenever I try and withdraw it just sits saying "Withdrawing..." but never does anything! Have tried Chrome and IE and neither work.
Tried to contact MtGox on their chat but its not connecting to anyone either...
Really annoyed as they are no longer able to withdraw to my UK bank account via their Polish account even though it worked a few weeks ago. They sat on a transaction for two weeks without telling me, so I eventually got my cash back and bought more coins and now I can't even move those!
Hello,
May we ask what figure you have entered to withdraw the Bitcoins? You may also contact us via the Contact Us form at
https://mtgox.com/contact-us.
We have been receiving a huge volume of requests during the past month and therefore, there may be a long queue for the chat as an agent may not be available to handle your chat at the time you are calling. However, we can assure you that the Chat is working and we answer every inquiry within 3 hours except on Sundays which is the only day off. Our apologies for the inconvenience caused.
