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Author Topic: Can't withdraw from BTC Guild?  (Read 1739 times)
mik3
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March 22, 2013, 07:27:52 PM
 #1

the PPS earnings show 0.04352482 for the past 3 days now,

yet Account Balance = 0.00883340

And when I try to withdraw it says i need at least 0.01
Is this a glitch in their system?
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os2sam
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March 22, 2013, 08:24:54 PM
 #2

the PPS earnings show 0.04352482 for the past 3 days now,

yet Account Balance = 0.00883340

And when I try to withdraw it says i need at least 0.01
Is this a glitch in their system?

0.00883340 is less than the 0.01 threshold.  So when you reach the threshold it will payout.

A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
A: Top-posting.
Q: What is the most annoying thing on usenet and in e-mail?
mik3
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March 22, 2013, 08:27:16 PM
 #3

I did earn 0.04352482 3 days ago, but it isn't showing in the "account balance" field.
os2sam
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March 22, 2013, 08:31:07 PM
 #4

I did earn 0.04352482 3 days ago, but it isn't showing in the "account balance" field.

That is the total PPS earnings that you have earned on BTC Guild since you started mining there.

My previous message assumed that you had withdrawn from BTC Guild before.  Was my assumption incorrect?

A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
A: Top-posting.
Q: What is the most annoying thing on usenet and in e-mail?
os2sam
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March 22, 2013, 08:41:46 PM
 #5

the PPS earnings show 0.04352482 for the past 3 days now,

yet Account Balance = 0.00883340

And when I try to withdraw it says i need at least 0.01
Is this a glitch in their system?

Here is what I get from your message

PPS Earnings    0.04352482
PPLNS Earnings    undisclosed
Total Earnings    undisclosed
Paid Out            undisclosed
Account Balance    0.00883340

You gave your PPS earnings as 0.04352482 and then requested a pay out before of an undisclosed amount and now your leftover balance is 0.00883340 and you want to withdraw again.

Sam

A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
A: Top-posting.
Q: What is the most annoying thing on usenet and in e-mail?
mik3
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March 22, 2013, 08:49:17 PM
 #6

Ohhhhhmygod ok. Thank you so much, I now understand.
os2sam
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March 22, 2013, 09:25:26 PM
 #7

Ohhhhhmygod ok. Thank you so much, I now understand.

Glad to hear it.  I thought I made the wrong assumptions.

BTC Guild has a support thread under the pools subforum and the Pool Op is very approachable too.

Take Care,
Sam

A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
A: Top-posting.
Q: What is the most annoying thing on usenet and in e-mail?
eleuthria
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March 22, 2013, 11:35:07 PM
 #8

Glad to see this was resolved before I found it.  If you ever have problems in the future, the best methods to get it resolved ASAP are any of the following:

1) #btcguild on freenode IRC
2) webmaster@btcguild.com - I can generally respond to support emails in under a minute if I'm at the PC, and maybe 10 minutes if I'm not at the PC or on my phone.  Sleep obviously slows this down Smiley.
3) BTC Guild forum thread in Mining / Pools.

RIP BTC Guild, April 2011 - June 2015
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