Bitmain Announces the Antminer R4 and APW5 Power Supply, Designed for Silence

[elokk]

HEY BITMAIN, WOULD BE NICE TO SEE SOME HELP WITH THESE PROBLEMS INSTEAD OF CHARGING EVERYONE MORE MONEY TO FIX YOUR CRAP PRODUCTS.

Everyone should start bombarding Bitmain with complaints otherwise this type of behavior will continue

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[Make-A-Buck]

HEY BITMAIN, WOULD BE NICE TO SEE SOME HELP WITH THESE PROBLEMS INSTEAD OF CHARGING EVERYONE MORE MONEY TO FIX YOUR CRAP PRODUCTS.

Everyone should start bombarding Bitmain with complaints otherwise this type of behavior will continue

Pool side and it should certainly be up to full speed by now.  It's obviously doing the 'one board down' thing which seems to be not too uncommon if you check the R4 thread.  Did it to me once while I was setting it up to mine here via nya, cold restart got it back - seems warm reboots can cause it for some reason.
Harrumph!

What is the best way to do a full COLD shutdown with the R4 B2?
All I see in the web management console is the Restart option.
I don't want to just turn off the power supply for fear of this thing going batty or losing a board.
I've had it up and hashing on CKPool since 12/13/2016, and I have been restarting it once a week based on advice from here.
Yesterday was supposed to be the third reboot, but I'm holding off & might let it run for 2 or 3 weeks straight or even monthly b4 restarting.
Any advice would be appreciated.
Thanks all.

[VRobb]

Cold restart: turn off PSU for 10-15 seconds, turn back on.  Otherwise I try to never reboot my miners unless I have to.  My R4B2 has been rock solid since I got it.  My R4B4 is the moody one...

[sgealbhain]

Guys,

Look at my R4... Does the status look ok regarding temperature or is one of the boards not reporting temp? Am I reading it correctly? Where it says '-' should there be temperature? it's hashing at full 8.7 TH/s speed.

https://dn-bitmain.qbox.me/o_1b5k61h4v1hqr13gc1g7p19mi16m47.png

[LASERminer]

Look at my R4... Does the status look ok regarding temperature or is one of the boards not reporting temp? Am I reading it correctly? Where it says '-' should there be temperature? it's hashing at full 8.7 TH/s speed.

You have one ASIC missing or faulty as well (can't see all oooo / xxxx / ---- )

Well, this seems to be rather common now.  My one R4 B2 that's been running for 4 weeks had one board stop working yesterday.  After reading here that it's been happening to others and that some have gotten it working again by updating the firmware, I tried that also.  Firmware update seemed to go fine, but only 1 board working still and after the firmware update the other board seems to be working but it's showing a large number of total HW errors even though the working board errors are almost none.  Now what?

My first R4 B2 lost one hasboard after just 2 days on-line, second gone together with yours - yesterday.... Looking on the bright side - I holded shipping back to avoid X-Mass messy couriers so now will save by shipping both at once.
2 Dec 2016 firmware makes status page empty when both hasboards are connected (both B2 units), works half speed with one good board.

[sgealbhain]

All the O's are there, that's just the way I cropped the screenshot

It's the temp I'm concerned about.. What does the - mean. Shouldn't that read a temperature?

[sgealbhain]

Maybe you're right actually... should be 63/63 but I only see 62.. Still getting 8.7 TH/s though 

[CarlosVR2]

Hello fellow miners! Happy new year to you all.

I bought a R4 batch 2 and an APW5 PSU and they have worked very well so far. I would like to buy another R4 when a new batch is available.

I have a question about having 2 R4s: Can they be stacked, one on top of another? 

Thanks! 

[Biodom]

Hello fellow miners! Happy new year to you all.

I bought a R4 batch 2 and an APW5 PSU and they have worked very well so far. I would like to buy another R4 when a new batch is available.

I have a question about having 2 R4s: Can they be stacked, one on top of another?  

Thanks!  

I don't see how it could be possible considering that you would be blocking air input openings on the bottom one, but i go just by the pictures, as I don't have one at home.

Maybe if you buy a cheap home depot shelving, then you can put them on two shelves above each other.
Ha, I checked, and this looks perfect:

http://www.homedepot.com/p/HDX-3-Shelf-23-3-in-W-x-13-3-in-L-x-30-3-in-H-Storage-Unit-31424PS-YOW/202353582

609mmX355mm for ea shelf with R4 size of 515mmx110mm. Height is also enough.
You can put two R4 on it and use the third shelf for either a couple of EVGAs or some other PSU that can feed R4s (or your APW5).
EDIT: Since R4 are so narrow, someone might even be able to position both on one shelf as long as output fans are pointed in the opposite direction.

[NotFuzzyWarm]

Hello fellow miners! Happy new year to you all.

I bought a R4 batch 2 and an APW5 PSU and they have worked very well so far. I would like to buy another R4 when a new batch is available.

I have a question about having 2 R4s: Can they be stacked, one on top of another?  

Thanks!  

I don't see how it could be possible considering that you would be blocking air input openings on the bottom one, but i go just by the pictures, as I don't have one at home.

Maybe if you buy a cheap home depot shelving, then you can put them on two shelves above each other.
Ha, I checked, and this looks perfect:

http://www.homedepot.com/p/HDX-3-Shelf-23-3-in-W-x-13-3-in-L-x-30-3-in-H-Storage-Unit-31424PS-YOW/202353582

609mmX355mm for ea shelf with R4 size of 515mmx110mm. Height is also enough.
You can put two R4 on it and use the third shelf for either a couple of EVGAs or some other PSU that can feed R4s (or your APW5).
EDIT: Since R4 are so narrow, someone might even be able to position both on one shelf as long as output fans are pointed in the opposite direction.

Yes, the R4 fits those shelves perfectly. I have my new R4 in my office on one.
Been a big fan of those shelves for along time... Old pic of my farm at work on them

[sgealbhain]

Could people please post a pic of their 'Miner Status' page on their R4? Only those running the newest firmware. I'd like to see how the temperature is displayed compared to my R4

[sgealbhain]

Latest is I've opened a support case with Bitmain on the R4B4... Temp not showing for one of the boards. They're requesting the kernal logs so I'll send them later when I get home and power the R4 on. I was afraid to leave it switched on in case it overheated and I have no visibility into the temp on the 2nd board.

[Marvell1]

Latest is I've opened a support case with Bitmain on the R4B4... Temp not showing for one of the boards. They're requesting the kernal logs so I'll send them later when I get home and power the R4 on. I was afraid to leave it switched on in case it overheated and I have no visibility into the temp on the 2nd board.

I contacted support about my single board hashing R4 and this is what they sent me back

Barbara (Bitmain)
Jan 4, 19:35 CST
Dear xxxxxx

Please try one more test to reconfirm the issue. If this does not solve the problem we will pay for the return shipment.

Please upgrade to this version of the firmware: https://shop.bitmain.com/support.htm?pid=007201612090211421457I07aFFE0609

If the upgrade does not complete successfully please upload the Package to Fix Upgrade Failure: https://shop.bitmain.com/support.htm?pid=007201611260753443104jm60Q6L0639

Then please load the firmware again and run the miner for 20 minutes. If this does not solve the issue please send us updated screen prints of the miner overview and the miner status. We will send instructions to ship the machine back to us at our cost.

Regards,
Barbara
Bitmain
 
Trying that now, If it doesnt work it at least looks like they are willing to pay for the shipping thats all i care about

[VRobb]

Very interesting!  My R4B4 that's doing the single board hash dance is in a DC many miles away from me...  Do let us know if working a firmware update does anything for you!
Cheers, and good luck!

[sgealbhain]

I contacted support about my single board hashing R4 and this is what they sent me back

Barbara (Bitmain)
Jan 4, 19:35 CST
Dear xxxxxx

Please try one more test to reconfirm the issue. If this does not solve the problem we will pay for the return shipment.

Please upgrade to this version of the firmware: https://shop.bitmain.com/support.htm?pid=007201612090211421457I07aFFE0609

If the upgrade does not complete successfully please upload the Package to Fix Upgrade Failure: https://shop.bitmain.com/support.htm?pid=007201611260753443104jm60Q6L0639

Then please load the firmware again and run the miner for 20 minutes. If this does not solve the issue please send us updated screen prints of the miner overview and the miner status. We will send instructions to ship the machine back to us at our cost.

Regards,
Barbara
Bitmain
 
Trying that now, If it doesnt work it at least looks like they are willing to pay for the shipping thats all i care about

That's good! The firmware update should fix this and you'll be back to 8.7TH/s but while this did work for me, my R4 is not showing temperature for one of the boards and it's only showing 125 ASIC chips and not 126! I'm still getting max hashing however!

[VRobb]

Well no love here for my newest droid R4B4, though I think I'll call it R2B4 since it's only half the droid it should be...  Just updated to the recommended firmware but still only 1 blade hashing so RMA has been started.  Hopefully this gets squared up quickly, hate not having even half the hash running while it's out for repair.  
At least bitmain has doubled the warranty period for machines bought after Oct 1 2016, that should mean they're more confident in their hardware, and hence it's more reliable than before...
Big harrumph for that!  

[elokk]

Latest is I've opened a support case with Bitmain on the R4B4... Temp not showing for one of the boards. They're requesting the kernal logs so I'll send them later when I get home and power the R4 on. I was afraid to leave it switched on in case it overheated and I have no visibility into the temp on the 2nd board.

I contacted support about my single board hashing R4 and this is what they sent me back

Barbara (Bitmain)
Jan 4, 19:35 CST
Dear xxxxxx

Please try one more test to reconfirm the issue. If this does not solve the problem we will pay for the return shipment.

Please upgrade to this version of the firmware: https://shop.bitmain.com/support.htm?pid=007201612090211421457I07aFFE0609

If the upgrade does not complete successfully please upload the Package to Fix Upgrade Failure: https://shop.bitmain.com/support.htm?pid=007201611260753443104jm60Q6L0639

Then please load the firmware again and run the miner for 20 minutes. If this does not solve the issue please send us updated screen prints of the miner overview and the miner status. We will send instructions to ship the machine back to us at our cost.

Regards,
Barbara
Bitmain
 
Trying that now, If it doesnt work it at least looks like they are willing to pay for the shipping thats all i care about

The second link for upgrade fix is not compatible with the R4, that is for the s9

[Marvell1]

Latest is I've opened a support case with Bitmain on the R4B4... Temp not showing for one of the boards. They're requesting the kernal logs so I'll send them later when I get home and power the R4 on. I was afraid to leave it switched on in case it overheated and I have no visibility into the temp on the 2nd board.

I contacted support about my single board hashing R4 and this is what they sent me back

Barbara (Bitmain)
Jan 4, 19:35 CST
Dear xxxxxx

Please try one more test to reconfirm the issue. If this does not solve the problem we will pay for the return shipment.

Please upgrade to this version of the firmware: https://shop.bitmain.com/support.htm?pid=007201612090211421457I07aFFE0609

If the upgrade does not complete successfully please upload the Package to Fix Upgrade Failure: https://shop.bitmain.com/support.htm?pid=007201611260753443104jm60Q6L0639

Then please load the firmware again and run the miner for 20 minutes. If this does not solve the issue please send us updated screen prints of the miner overview and the miner status. We will send instructions to ship the machine back to us at our cost.

Regards,
Barbara
Bitmain
 
Trying that now, If it doesnt work it at least looks like they are willing to pay for the shipping thats all i care about

The second link for upgrade fix is not compatible with the R4, that is for the s9

yeah i noticed that too sent an email waiting for a response

[Marvell1]

this miner wont upgrade
when i pick the tar image  : Antminer-R4-all-201612020035-autofreq-user.tar

Code:

Incorrect firmware!!!
Content-type: text/html

<?xml version="1.0" encoding="utf-8"?>
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
<html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<meta http-equiv="Content-Script-Type" content="text/javascript" />
<meta http-equiv="cache-control" content="no-cache" />
<link rel="stylesheet" type="text/css" media="screen" href="/css/cascade.css" />
<!--[if IE 6]><link rel="stylesheet" type="text/css" media="screen" href="/css/ie6.css" /><![endif]-->
<!--[if IE 7]><link rel="stylesheet" type="text/css" media="screen" href="/css/ie7.css" /><![endif]-->
<!--[if IE 8]><link rel="stylesheet" type="text/css" media="screen" href="/css/ie8.css" /><![endif]-->
<script type="text/javascript" src="/js/xhr.js"></script>
<script type="text/javascript" src="/js/jquery-1.10.2.js"></script>
<script type="text/javascript" src="/js/json2.min.js"></script>
<script>
function f_submit_reboot() {
setTimeout(function(){
window.location.href="/index.html";
}, 120000);

jQuery.ajax({
url: '/cgi-bin/reboot.cgi',
type: 'GET',
dataType: 'json',
timeout: 30000,
cache: false,
data: {},
success: function(data) {
},
error: function() {
}
});
}
function f_submit_goback() {
window.location.href="/upgrade.html";
}
</script>
<title>Ant Miner</title>
</head>
<body class="lang_en">
<p class="skiplink">
<span id="skiplink1"><a href="#navigation">Skip to navigation</a></span>
<span id="skiplink2"><a href="#content">Skip to content</a></span>
</p>
<div id="menubar">
<h2 class="navigation"><a id="navigation" name="navigation">Navigation</a></h2>
<div class="clear"></div>
</div>
<div id="menubar" style="background-color: #0a2b40;">
<div class="hostinfo" style="float:left;with:500px;">
<img src="/images/antminer_logo.png" width="92" height="50" alt="" title="" border="0" />
</div>
<div class="clear"></div>
</div>
<div id="maincontainer">
<div id="tabmenu">
<div class="tabmenu1">
<ul class="tabmenu l1">
<li class="tabmenu-item-status active"><a href="/index.html">System</a></li>
<li class="tabmenu-item-system"><a href="/cgi-bin/minerConfiguration.cgi">Miner Configuration</a></li>
<li class="tabmenu-item-network"><a href="/cgi-bin/minerStatus.cgi">Miner Status</a></li>
<li class="tabmenu-item-system"><a href="/network.html">Network</a></li>
</ul>
<br style="clear:both" />
<div class="tabmenu2">
<ul class="tabmenu l2">
<li class="tabmenu-item-system"><a href="/index.html">Overview</a></li>
<li class="tabmenu-item-system"><a href="/administration.html">Administration</a></li>
<li class="tabmenu-item-admin"><a href="/monitor.html">Monitor</a></li>
<li class="tabmenu-item-packages"><a href="/kernelLog.html">Kernel Log</a></li>
<li class="tabmenu-item-startup active"><a href="/upgrade.html">Upgrade</a></li>
<li class="tabmenu-item-crontab"><a href="/reboot.html">Reboot</a></li>
</ul>
<br style="clear:both" />
</div>
</div>
</div>
<div id="maincontent">
<noscript>
<div class="errorbox">
<strong>Java Script required!</strong><br /> You must enable Java Script in your browser or LuCI will not work properly.
</div>
</noscript>
<h2><a id="content" name="content">System Upgrade Failed</a></h2>
<fieldset class="cbi-section">
<p>
tar: invalid magic
Segmentation fault
</p>
<table>
<tr>
<td>
<input class="cbi-button cbi-button-link" type="button" onclick="f_submit_goback();" value="Go Back" />
</td>
</tr>
</table>
</fieldset>
			<div class="clear"></div>
		</div>
	</div>
	<div class="clear"></div>
	<div style="text-align: center; bottom: 0; left: 0; height: 1.5em; font-size: 80%; margin: 0; padding: 5px 0px 2px 8px; background-color: #918ca0; width: 100%;">
		<font style="color:#fff;">Copyright &copy; 2013-2014, Bitmain Technologies</font>
	</div>
</body>
</html>

[Longsnowsm]

My download was a tar.gz file.  I did not uncompress it.  I just browsed for it the way they sent it and the miner software was able to read the file.  You might try that to see if that helps to try and load it as a tar.gz.