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Author Topic: BTER account "hacked", coins drained, account locked, support unresponsive  (Read 947 times)
ivanst776
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August 29, 2016, 08:59:49 PM
 #21

Was Bter not hacked years ago?  i havnt touched that site in years.  you get one chance and if you cant secure your customers money then goodbye.

It was 2 years ago but they still have issue with the clients because they haven't paid them yet for the amount taken years ago.

I just logged on my account there and "Your password is expired. Please reset a new password at here."

Just reset the password but nothing new on my account. They do not reply back within hours or days, it happened that I waited a month for a random reply from their support.

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August 31, 2016, 03:40:47 AM
 #22

Exchange sites now are very vulnerable nowadays. We saw hacking incident that ruined every people who use it. You should not put all your goods at the exchange site for a long time. Bitfinex is the current victim of hacking incident. We dont know what will happens next. Maybe another hacking incident will happen anytime.

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Bleemer
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October 18, 2016, 11:31:05 AM
 #23

for me the same.
Holy shit.

I logged today, after a long time and need to see all my Bitcoins have disappeared.
someone sell all my NXT / BTC and my parked Bitcoins use
To buy and sell GEMZ / BTC
The date was the 24/09/2016

Today I wrote the support, but my hope is low

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October 19, 2016, 04:33:06 AM
 #24

I feel sorry for your loss guys but I guess this will serve as a lesson to our co-bitcoin users here that its not really safe to put our coins in an exchange site because this is not once happened. The bitfinex was the worst.

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