Cryptopia Cryptocurrency Platform Services and Development

[HammadAli]

I placed a withdrawl 3 days ago on cryptopia but since it is Processing. I filed a ticket and told them to cancel the withdrawl and support told me that they will be done by Admin team. Now since 2-3 days i am waiting to cancellation of withdrawl. Can anyone help me that how much time it will take to cancel the withdrawl by Admin team?

[1713575218]

1713575218

[1713575218]

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[1713575218]

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[xtraelv]

I placed a withdrawl 3 days ago on cryptopia but since it is Processing. I filed a ticket and told them to cancel the withdrawl and support told me that they will be done by Admin team. Now since 2-3 days i am waiting to cancellation of withdrawl. Can anyone help me that how much time it will take to cancel the withdrawl by Admin team?

Stuck coins cannot be released by admins - it requires a dev to solve.

A support admin has answered your ticket and queued the issue on the list for the dev to fix.

[HammadAli]

I placed a withdrawl 3 days ago on cryptopia but since it is Processing. I filed a ticket and told them to cancel the withdrawl and support told me that they will be done by Admin team. Now since 2-3 days i am waiting to cancellation of withdrawl. Can anyone help me that how much time it will take to cancel the withdrawl by Admin team?

Stuck coins cannot be released by admins - it requires a dev to solve.

A support admin has answered your ticket and queued the issue on the list for the dev to fix.

So what should i do now?

[SyGambler]

so received my CLAM deposit after waiting for two weeks and thought that the CLAM wallet is working now so I sent some coins to trade in cryptopia
now it seems the same scenario is happening , the funds aren't showing even it has over 30 confirmations now
is it the case now with Cryptopia depsoits ?? should wait two weeks everytime we want to make a deposit ??

[FractalUniverse]

is it the case now with Cryptopia depsoits ?? should wait two weeks everytime we want to make a deposit ??

Definitely not.
 I have deposited DOGE several times today, and it always took only about 5-10 minutes from clicking send button in my wallet, and it was available for trading.
it must be your coin's problem

[jhenfelipe]

so received my CLAM deposit after waiting for two weeks and thought that the CLAM wallet is working now so I sent some coins to trade in cryptopia
now it seems the same scenario is happening , the funds aren't showing even it has over 30 confirmations now
is it the case now with Cryptopia depsoits ?? should wait two weeks everytime we want to make a deposit ??

By checking cryptopia's coin info page, most likely their CLAM wallet is out of sync (not sure if it stopped or still syncing). As of this moment, it is on block 2029032 in cryptopia while CLAM's current block is 2029039.

[Lafu]

so received my CLAM deposit after waiting for two weeks and thought that the CLAM wallet is working now so I sent some coins to trade in cryptopia
now it seems the same scenario is happening , the funds aren't showing even it has over 30 confirmations now
is it the case now with Cryptopia depsoits ?? should wait two weeks everytime we want to make a deposit ??

By checking cryptopia's coin info page, most likely their CLAM wallet is out of sync (not sure if it stopped or still syncing). As of this moment, it is on block 2029032 in cryptopia while CLAM's current block is 2029039.

Its only the frontend of the coininfo !  its sometimes bitchy !  
And 7 blocks behind is normaly nothing , if all works it will catch up or the coininfo page update it laters !
Maybe few times refresh helps but i will asking one of the Wallet devs for to look at it !

Regards Lafu


EDIT : Wallet works and blocks get update !

[SyGambler]

so received my CLAM deposit after waiting for two weeks and thought that the CLAM wallet is working now so I sent some coins to trade in cryptopia
now it seems the same scenario is happening , the funds aren't showing even it has over 30 confirmations now
is it the case now with Cryptopia depsoits ?? should wait two weeks everytime we want to make a deposit ??

By checking cryptopia's coin info page, most likely their CLAM wallet is out of sync (not sure if it stopped or still syncing). As of this moment, it is on block 2029032 in cryptopia while CLAM's current block is 2029039.

Its only the frontend of the coininfo !  its sometimes bitchy !  
And 7 blocks behind is normaly nothing , if all works it will catch up or the coininfo page update it laters !
Maybe few times refresh helps but i will asking one of the Wallet devs for to look at it !

Regards Lafu


EDIT : Wallet works and blocks get update !

hey lafu , the funds still not showing so not sure what exactly the problem is if the wallet is up to date
I already contacted support , but it took them like 15 days last time to get back to me so hope at least to get more info from you regarding CLAM since you are the only exchange available for me to trade CLAMs

[Lafu]

so received my CLAM deposit after waiting for two weeks and thought that the CLAM wallet is working now so I sent some coins to trade in cryptopia
now it seems the same scenario is happening , the funds aren't showing even it has over 30 confirmations now
is it the case now with Cryptopia depsoits ?? should wait two weeks everytime we want to make a deposit ??

By checking cryptopia's coin info page, most likely their CLAM wallet is out of sync (not sure if it stopped or still syncing). As of this moment, it is on block 2029032 in cryptopia while CLAM's current block is 2029039.

Its only the frontend of the coininfo !  its sometimes bitchy !  
And 7 blocks behind is normaly nothing , if all works it will catch up or the coininfo page update it laters !
Maybe few times refresh helps but i will asking one of the Wallet devs for to look at it !

Regards Lafu


EDIT : Wallet works and blocks get update !

hey lafu , the funds still not showing so not sure what exactly the problem is if the wallet is up to date
I already contacted support , but it took them like 15 days last time to get back to me so hope at least to get more info from you regarding CLAM since you are the only exchange available for me to trade CLAMs

How long is it since you have maked the deposit ?   If you have ticket number pm that please !  I try to get an dev or admin on it !

[litecoinricky]

Hi again fellow traders
I keep seeing these posts of stuck withdrawals etc, I would just like to say again Cryptopia is a good reliable exchange, I have used them for a good few years now, after cryptsy did me over cryptopia became my site of choice for alt coin trades, I have never had an unsuccessful withdrawal so far, and my last withdraw was yesterday,
Thumbs up  Cryptopia, I love it

Oh, ive had a few alcoholic beverages tonight so if my spelling is dodgy you know why lol

If my post is readable surely that might deserve a merit or 2 hint hint lol , its took me about 10 times longer than normal to type this hehe

[xtraelv]

Hi again fellow traders
I keep seeing these posts of stuck withdrawals etc, I would just like to say again Cryptopia is a good reliable exchange, I have used them for a good few years now, after cryptsy did me over cryptopia became my site of choice for alt coin trades, I have never had an unsuccessful withdrawal so far, and my last withdraw was yesterday,
Thumbs up  Cryptopia, I love it

Oh, ive had a few alcoholic beverages tonight so if my spelling is dodgy you know why lol

If my post is readable surely that might deserve a merit or 2 hint hint lol , its took me about 10 times longer than normal to type this hehe

Cryptopia has suffered from some technical glitches in the last week. It appears to be stable again now. Some coins have more problems than other much higher volume coins.

[carldouglas]

Just a heads up from here.
This is something people who complain rarely do, spending time telling when the things they´re complaining over are no longer there. However, I think it´s only good for we who use cryptopia if new potential account holders will be made aware that things are getting better there so that cryptopia can grow stronger and invest more in stability:

For the past days, order execution time has been a constant less than 2 seconds, as opposed to how it was for almost one month where it could take more than two minutes! In other words, it seems that cryptopia is finally done expanding their capacity and the testing of it.

Good job Cryptopia, please keep it this way!


EDIT: In fact I see the time going up now to between 3 and 9 seconds. Let´s hope this is very very temporary...

[SyGambler]

so received my CLAM deposit after waiting for two weeks and thought that the CLAM wallet is working now so I sent some coins to trade in cryptopia
now it seems the same scenario is happening , the funds aren't showing even it has over 30 confirmations now
is it the case now with Cryptopia depsoits ?? should wait two weeks everytime we want to make a deposit ??

By checking cryptopia's coin info page, most likely their CLAM wallet is out of sync (not sure if it stopped or still syncing). As of this moment, it is on block 2029032 in cryptopia while CLAM's current block is 2029039.

Its only the frontend of the coininfo !  its sometimes bitchy !  
And 7 blocks behind is normaly nothing , if all works it will catch up or the coininfo page update it laters !
Maybe few times refresh helps but i will asking one of the Wallet devs for to look at it !

Regards Lafu


EDIT : Wallet works and blocks get update !

hey lafu , the funds still not showing so not sure what exactly the problem is if the wallet is up to date
I already contacted support , but it took them like 15 days last time to get back to me so hope at least to get more info from you regarding CLAM since you are the only exchange available for me to trade CLAMs

How long is it since you have maked the deposit ?   If you have ticket number pm that please !  I try to get an dev or admin on it !

thank you for contacting support for me , support replied and it seems there is a problem with the block explorer
didn't get the funds yet but was really glad to see support answering me in the same day , hope it won't take long and again thanks Lafu

[Lafu]

thank you for contacting support for me , support replied and it seems there is a problem with the block explorer
didn't get the funds yet but was really glad to see support answering me in the same day , hope it won't take long and again thanks Lafu

Nice to hear ! Hope all will go well , and glad to be helping if i can so far i do ! 

Happy Sunday   

Regards  Lafu   

[Real14Hero]

so received my CLAM deposit after waiting for two weeks and thought that the CLAM wallet is working now so I sent some coins to trade in cryptopia
now it seems the same scenario is happening , the funds aren't showing even it has over 30 confirmations now
is it the case now with Cryptopia depsoits ?? should wait two weeks everytime we want to make a deposit ??

By checking cryptopia's coin info page, most likely their CLAM wallet is out of sync (not sure if it stopped or still syncing). As of this moment, it is on block 2029032 in cryptopia while CLAM's current block is 2029039.

Its only the frontend of the coininfo !  its sometimes bitchy !  
And 7 blocks behind is normaly nothing , if all works it will catch up or the coininfo page update it laters !
Maybe few times refresh helps but i will asking one of the Wallet devs for to look at it !

Regards Lafu


EDIT : Wallet works and blocks get update !

hey lafu , the funds still not showing so not sure what exactly the problem is if the wallet is up to date
I already contacted support , but it took them like 15 days last time to get back to me so hope at least to get more info from you regarding CLAM since you are the only exchange available for me to trade CLAMs

How long is it since you have maked the deposit ?   If you have ticket number pm that please !  I try to get an dev or admin on it !

thank you for contacting support for me , support replied and it seems there is a problem with the block explorer
didn't get the funds yet but was really glad to see support answering me in the same day , hope it won't take long and again thanks Lafu

They answer all such queries the same day. What you are getting is a very generic reply.

Now starts the game when they will take ages to solve your actual issue. Just leave this exchange as soon as you can. Please improve your services before asking for money for coin oistings.

[AliBG]

Are you going to support MoneroV? Will we get our coins?

[ralle14]

Are you going to support MoneroV? Will we get our coins?

Seems like everyone who has monero won't be getting any moneroV from Cryptopia. According to their FAQ page they don't support forks. I'm just gonna quote this previous reply from xtraelv if you don't want to read the FAQ page.

The MoneroV fork is not supported by Cryptopia and currently there are no plans to list it.

Users wanting to take advantage of the fork should withdraw their funds to their personal wallets prior to the fork.
It is advisable to withdraw early to prevent getting stuck in network congestion.

Users should be wary of the security risks involved in this fork. https://www.ccn.com/is-monerov-a-legitimate-hard-fork-of-monero/

The MoneroV team is anonymous, which limits the trust in MoneroV leadership. MoneroV requires Monero holders’ private keys to receive tokens from the airdrop, leaving many to question the safety and privacy of MoneroV’s launch.  MoneroV has recommended solutions to these risks, but many are convinced these issues should not have arisen in the first place. While the MoneroV project is open-source, the MoneroV wallet is not, meaning the wallet source code cannot be audited prior to launch.

Does Cryptopia support Forks, Airdrops or Swaps?
 
Cryptopia do not typically support forks, airdrops, or coin swaps currently (unless stated otherwise) due to the inherent risks. We recommend that users withdraw their coins from the exchange if they wish to participate in these types of coin events.

https://support.cryptopia.co.nz/csm?id=kb_article&sys_id=bcee7178db8e1b4032a664a14a961919

[paramind22]

so received my CLAM deposit after waiting for two weeks and thought that the CLAM wallet is working now so I sent some coins to trade in cryptopia
now it seems the same scenario is happening , the funds aren't showing even it has over 30 confirmations now
is it the case now with Cryptopia depsoits ?? should wait two weeks everytime we want to make a deposit ??

By checking cryptopia's coin info page, most likely their CLAM wallet is out of sync (not sure if it stopped or still syncing). As of this moment, it is on block 2029032 in cryptopia while CLAM's current block is 2029039.

Its only the frontend of the coininfo !  its sometimes bitchy !  
And 7 blocks behind is normaly nothing , if all works it will catch up or the coininfo page update it laters !
Maybe few times refresh helps but i will asking one of the Wallet devs for to look at it !

Regards Lafu


EDIT : Wallet works and blocks get update !

hey lafu , the funds still not showing so not sure what exactly the problem is if the wallet is up to date
I already contacted support , but it took them like 15 days last time to get back to me so hope at least to get more info from you regarding CLAM since you are the only exchange available for me to trade CLAMs

How long is it since you have maked the deposit ?   If you have ticket number pm that please !  I try to get an dev or admin on it !

thank you for contacting support for me , support replied and it seems there is a problem with the block explorer
didn't get the funds yet but was really glad to see support answering me in the same day , hope it won't take long and again thanks Lafu

They answer all such queries the same day. What you are getting is a very generic reply.

Now starts the game when they will take ages to solve your actual issue. Just leave this exchange as soon as you can. Please improve your services before asking for money for coin oistings.

I still am not able to open a new support ticket.  This has gone on for about two weeks now. 

[Lafu]

I still am not able to open a new support ticket.  This has gone on for about two weeks now. 

I have written a pm to you !!

Regards Lafu

[paramind22]

I still am not able to open a new support ticket.  This has gone on for about two weeks now. 

I have written a pm to you !!

Regards Lafu

It just worked.  I remember you saying to logout and log in again before but I thought I did because I often have to log in.
I guess it's actually hitting log out since I'm on two computers here trading.