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Author Topic: Avalon A7 announced  (Read 147372 times)
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Snow_Dragon
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August 31, 2017, 03:54:06 AM
 #1001

I just got an email saying my order was on hold and to follow a link to pay for the order or "reply to this email" link does not work , how do I pay for an order through email?


my order ending in 402 says pending payment but the order ending in 411 says on hold.

waiting for the site to work so i can cancel the duplicates
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regna437@gmail.com
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August 31, 2017, 03:57:40 AM
 #1002

well wish I knew for sure if my machine was safe and I could just take my time dealing with this, instead of being worried they will sell my machine before I can get my payment through. you would assume on hold means we are good?
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August 31, 2017, 04:00:26 AM
 #1003

@Snor_Dragon: Did you wait for the loading bars to finish, or did you reload the checkout site?
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August 31, 2017, 04:04:56 AM
 #1004

I have clicked Check Out!!

Waiting... Waiting...













404 Not Found...  Angry

BTC: 1GaqNkHcstajEex6LQ6caMDLNJMLKwourJ
Snow_Dragon
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August 31, 2017, 04:05:05 AM
 #1005

well wish I knew for sure if my machine was safe and I could just take my time dealing with this, instead of being worried they will sell my machine before I can get my payment through. you would assume on hold means we are good?


Some of my duplicates has the pay now button but until i get a BTC address to send to i cant pay and that could take 24-48 hours so in that time you should be able to reach a rep to get a payment address and pay which reserves yours.

its midnight here. i was trying to load up some stuff on my duplicates so i could get a better answer but the site is still buggy. i should have more info on what i can gather from my duplicates both waiting payment and on hold within 12 hours. when i do im cancelling the duplicates in order to give up those in case the on holds are because of the order quantities.

My theory is the on holds are those who had late orders put in and are waiting to see if those who got in line earlier due to sheer luck is going to pay, maybe if in a certain time space they dont they give up their line space to those on hold that has contacted support? my existing orders that were "awaiting payment" upon hitting refresh turned into "on hold"

Im honestly just speculating there and could be very much wrong and later he realized... he was wrong


@atrolis. i waited on the loading bars, till the red line appeared. then go to your orders page

@didley yea i know they havent issued a btc address yet since its special to each order but im curious what the page says too.
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August 31, 2017, 04:06:06 AM
 #1006

Just got my email. 123 minutes later lol


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Snow_Dragon
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August 31, 2017, 04:12:42 AM
 #1007

I take back what i said, anyone who placed orders hit refresh. Most of mine has turned into "On Hold"

The ones that went to "On Hold" were those that i hit the pay now button.
Atrolis
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August 31, 2017, 04:15:39 AM
 #1008

@Snow_Drgon: Okay, thanks a lot for your nice help.. I got the red line and waiting to load the orders site now ;-)
Snow_Dragon
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August 31, 2017, 04:20:02 AM
 #1009

@Snow_Drgon: Okay, thanks a lot for your nice help.. I got the red line and waiting to load the orders site now ;-)


Hope it works, im off to bed. with a still half broken site, there is nothing else that can be done until they send the BTC address via email (Also the shipping amount based on address since shipping isnt free it just gets updated when someone looks at your order Shocked )
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August 31, 2017, 04:23:30 AM
 #1010

Have a nice Night, Snow_Dragon and good luck for your order.

I have to go to work very soon... I hope to get everything good before that ;-)
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August 31, 2017, 04:41:03 AM
 #1011

Finally got my order in.... what a thousand year's pain

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Didley1JT
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August 31, 2017, 04:51:23 AM
 #1012

Finally got my order in.... what a thousand year's pain

Same.  but it shows on hold...

BTC: 1GaqNkHcstajEex6LQ6caMDLNJMLKwourJ
Freight
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August 31, 2017, 05:06:19 AM
 #1013

I managed to place an order with Canaan after being SOL with the L3...
regna437@gmail.com
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August 31, 2017, 05:11:05 AM
 #1014

ya, still no word back if "On Hold" means we have a machine or not
Didley1JT
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August 31, 2017, 05:14:43 AM
 #1015

ya, still no word back if "On Hold" means we have a machine or not

I got the email telling me it was ordered and to reply or make a ticket to begin payment, but I wasn't sure what to do.

Did they just mean for me to reply and tell them I'm ready or do I need to send them BTC now? I need their Wallet ID, right?

Sorry... BTC-payment virgin over here...

BTC: 1GaqNkHcstajEex6LQ6caMDLNJMLKwourJ
Freight
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August 31, 2017, 05:16:33 AM
 #1016

On hold orders with Canaan means you've selected manual payment aka BTC payment. To expedite your order, click on the order hyperlink, and create a ticket (towards the bottom of the order page) requesting for BTC payment address. You will get a response eventually.
Didley1JT
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August 31, 2017, 05:18:12 AM
 #1017

On hold orders with Canaan means you've selected manual payment aka BTC payment. To expedite your order, click on the order hyperlink, and create a ticket (towards the bottom of the order page) requesting for BTC payment address. You will get a response eventually.

Done. Thank you.

BTC: 1GaqNkHcstajEex6LQ6caMDLNJMLKwourJ
regna437@gmail.com
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August 31, 2017, 05:20:52 AM
 #1018

On hold orders with Canaan means you've selected manual payment aka BTC payment. To expedite your order, click on the order hyperlink, and create a ticket (towards the bottom of the order page) requesting for BTC payment address. You will get a response eventually.

oh so then it does mean they should have a machine on hold for us then right? so its not a big deal if they take their time getting back to us?
StevenMosher
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August 31, 2017, 05:25:02 AM
 #1019

On hold orders with Canaan means you've selected manual payment aka BTC payment. To expedite your order, click on the order hyperlink, and create a ticket (towards the bottom of the order page) requesting for BTC payment address. You will get a response eventually.

oh so then it does mean they should have a machine on hold for us then right? so its not a big deal if they take their time getting back to us?

Yes  we sent a batch to HK  and  hopefully it was enough.

However, we got hundreds orders in about 10 minutes.

FML

Sales & Marketing: Canaan.io
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August 31, 2017, 05:26:57 AM
 #1020

Are the 741's worth it? I'm just curious. With Bitmain's S9 you can have 14 T/H while the avalon only does half of that. Also, they are also pulling 1300 watts as well correct? So nearly the same power price yet half the hash rate. I need someone to talk me into ordering one. I have my S9 in already but it hasn't made me much money in the past 4 days.

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