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Author Topic: Swedish ASIC miner company kncminer.com  (Read 3008315 times)
xstr8guy
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Glow Stick Dance!


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December 06, 2013, 09:10:47 PM
 #25281

Got a November Jupiter yesterday with absolutely no thermal compound on any of the chips.  Just shiny metal on shiny metal. Be sure to check before powering up.

Well at least they removed the plastic cover from the heatsink this time.  Progress!
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Phoenix1969
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December 06, 2013, 09:10:56 PM
 #25282

CYPHER

Now I understand your agressive inverse trolling recently.
(engage a troll and 'you are what you resent')

I wonder if you got the unit pheonix 'twisted' the cooler on.
Remember that amazing 'fix' ?
yeah, with like half a gram of twist... and yes, it is the "finicky" board I had... (never noticed anything strange with heatsinks)  "Amazing" is totally not anywhere close to what was said....and by the way... He knows that, and it was priced accordingly, and sold separate if you must know..... He asked to purchase it knowing so, and was priced accordingly....   with the addition of a free six-port controller, and beaglebone... (which is an entire Mercury) but not like we asked you to be judge, jury and executioner .. especially without knowing the facts. I could have easily RMA'd the board, and had a mercury to sell for xx$?(Not like you could know we actually communicate, and Cypher is a really cool guy) But, trolls will be trolls, however "inverse" they deem others. It looks like every time I comment in here, I'm sticking my head out on the chopping block for idiots to attempt at swinging an axe. I've literally helped dozens of people in here in one way or another,(not talking about sales either) and have always been a straight shooter...  endless teamviewer sessions, skype calls, and up all hours of the day and night for the past two months, on top of my regular jobs.  I'd even like to think this may have even contributed to the boards coming my way. Why? I enjoy helping people. When it becomes not enjoyable anymore, I will cease to help in here. It is coming ridiculously close to that. I'm really glad the units are getting larger & more expensive for that reason alone. Everyone who has dealt with me has been really cool. I consider each and every one of them friends in one way or another. Dealing with this trolling rhetoric of accusations and innuendo's is non-productive, however it may make you feel better, there's actually a person on the other end here, getting alot of hassle for what? Of course, I'm not always right.. I'm human. So are you.... which is why I even bothered interjecting to set the record straight . I hope that clears things up a bit. ...Clear as mud...I know... lol


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Cablez
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December 06, 2013, 09:46:32 PM
 #25283

Does anyone know what the typical support e-mail reply time is nowadays?  I had a nice fireworks display on one of my Oct. Jupiter's when upgrading PSUs and haven't heard anything from them for a couple of days now aside from the auto reply. Just curious how long it will take to issue RMA.

What the bloody did you do? All you have to do is swap cables.

And that is precisely what i did.  I was going from a Coolermaster v1000 to a nice Corsair AX1200 gold.  Brand new out of the box never used, plug it all in, hit the switch and poof.......Fire!  That was my good Jupiter too. Sad

Here is the aftermath.
http://i.imgur.com/pcK68po.jpg[/img]

For this reason I think the plugs having both a jumper and a power resistor to the 3v line are a very good bet.  I know you followed instructions, but did you put in the jumper then fire up the supply and check that the voltage was there on the 12V, then shut down the supply, plug the power supply into the Jupiter, then switch on the supply?

If my theory that the current ramp, preventing current surge producing a voltage spike sufficient to blow the caps, the current ramp to ramp up current on the 12V line is actually controlled by a voltage ramp of 0 to 1V produced on the 3.3V line (because the 3.3V will be up to regulated voltage before the 5V or 12V) then putting in the jumper, turning on the supply to check if the jumper is correct and voltage being supplied, then shut down before plugging into Jupiter, since the supply expects that it is plugged into a motherboard having a load on the 3.3V line, it expects that when the supply is turned off the 3.3V line filter capacitors will drain out thru the motherboard.  That can't happen without a motherboard or a resistor to ground from the 3.3V line as well as the jumper.  

So, if  you check the jumper was correctly placed by looking for 12V on the 12V line, then shut down, plugged the supply into the Jupiter, and turned it on, the supply 3.3V line never drained and still had full voltage on its filter caps and the timed ramp voltage that controlled the ramp for the 12v current had remained at max, as if already having timed out its ramp, and BANG, instant max current.

Actually I did not turn the unit on prior to hooking it up to the Jupiter.  I did check that the pinout was correct before starting though.  There should have been not been any voltage on any lines prior to this fault, so I am truly baffled how it could get so much current.

Going forward though I would consider a resistor on the 3.3V line, just to be paranoid.  What resistance would be sufficient do you think?

Tired of substandard power distribution in your ASIC setup???   Chris' Custom Cablez will get you sorted out right!  No job too hard so PM me for a quote
Check my products or ask a question here: https://bitcointalk.org/index.php?topic=74397.0
vesperwillow
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December 06, 2013, 09:46:59 PM
 #25284

CYPHER

Now I understand your agressive inverse trolling recently.
(engage a troll and 'you are what you resent')

I wonder if you got the unit pheonix 'twisted' the cooler on.
Remember that amazing 'fix' ?
yeah, with like half a gram of twist... and yes, it is the "finicky" board I had... (never noticed anything strange with heatsinks)  "Amazing" is totally not anywhere close to what was said....and by the way... He knows that, and it was priced accordingly, and sold separate if you must know..... He asked to purchase it knowing so, and was priced accordingly....   with the addition of a free six-port controller, and beaglebone... (which is an entire Mercury) but not like we asked you to be judge, jury and executioner .. especially without knowing the facts. I could have easily RMA'd the board, and had a mercury to sell for xx$?(Not like you could know we actually communicate, and Cypher is a really cool guy) But, trolls will be trolls, however "inverse" they deem others. It looks like every time I comment in here, I'm sticking my head out on the chopping block for idiots to attempt at swinging an axe. I've literally helped dozens of people in here in one way or another,(not talking about sales either) and have always been a straight shooter...  endless teamviewer sessions, skype calls, and up all hours of the day and night for the past two months, on top of my regular jobs.  I'd even like to think this may have even contributed to the boards coming my way. Why? I enjoy helping people. When it becomes not enjoyable anymore, I will cease to help in here. It is coming ridiculously close to that. I'm really glad the units are getting larger & more expensive for that reason alone. Everyone who has dealt with me has been really cool. I consider each and every one of them friends in one way or another. Dealing with this trolling rhetoric of accusations and innuendo's is non-productive, however it may make you feel better, there's actually a person on the other end here, getting alot of hassle for what? Of course, I'm not always right.. I'm human. So are you.... which is why I even bothered interjecting to set the record straight . I hope that clears things up a bit. ...Clear as mud...I know... lol


I love helping too. This deal you offered Cyper, was it before or after when I was pinging on you for a deal for equipment? Juuuust curious.

Biffa
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December 06, 2013, 09:58:30 PM
 #25285

CYPHER

Now I understand your agressive inverse trolling recently.
(engage a troll and 'you are what you resent')

I wonder if you got the unit pheonix 'twisted' the cooler on.
Remember that amazing 'fix' ?
yeah, with like half a gram of twist... and yes, it is the "finicky" board I had... (never noticed anything strange with heatsinks)  "Amazing" is totally not anywhere close to what was said....and by the way... He knows that, and it was priced accordingly, and sold separate if you must know..... He asked to purchase it knowing so, and was priced accordingly....   with the addition of a free six-port controller, and beaglebone... (which is an entire Mercury) but not like we asked you to be judge, jury and executioner .. especially without knowing the facts. I could have easily RMA'd the board, and had a mercury to sell for xx$?(Not like you could know we actually communicate, and Cypher is a really cool guy) But, trolls will be trolls, however "inverse" they deem others. It looks like every time I comment in here, I'm sticking my head out on the chopping block for idiots to attempt at swinging an axe. I've literally helped dozens of people in here in one way or another,(not talking about sales either) and have always been a straight shooter...  endless teamviewer sessions, skype calls, and up all hours of the day and night for the past two months, on top of my regular jobs.  I'd even like to think this may have even contributed to the boards coming my way. Why? I enjoy helping people. When it becomes not enjoyable anymore, I will cease to help in here. It is coming ridiculously close to that. I'm really glad the units are getting larger & more expensive for that reason alone. Everyone who has dealt with me has been really cool. I consider each and every one of them friends in one way or another. Dealing with this trolling rhetoric of accusations and innuendo's is non-productive, however it may make you feel better, there's actually a person on the other end here, getting alot of hassle for what? Of course, I'm not always right.. I'm human. So are you.... which is why I even bothered interjecting to set the record straight . I hope that clears things up a bit. ...Clear as mud...I know... lol


Mate you seem like a chilled out guy, maintain the composure, the negatives are just after attention nothing more, either ignore them manually or use the tools at your disposal. Or if you want to keep an eye on them and just give an opposing opinion then do so in the spirit of the debate, don't stoop to their level and make it or take it personal. Smiley

The people who you helped know what you are about, and the people who take what you do and say in the right spirit also get you.

This is an internet forum full of keyboard warriors just like any other internet forum, and they have formed factions just like Ati/Nvidia or Mac/Win or AMD/Intel or Amiga/Atari or SB/GUS or whatever other MCIBTYC ego boosting attention grabbing crap they want to come up with.

Maybe take a rest, for the weekend. Its also probably harder for you to maintain interest now that you don't have any miners to play with. Stay away for a couple of days, of course they will say that you are doing it because you are ashamed or afraid or some such balls, but who cares.

My 0.00002BTC worth of advice for the month Cheesy

Phoenix1969
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December 06, 2013, 10:04:26 PM
 #25286

CYPHER

Now I understand your agressive inverse trolling recently.
(engage a troll and 'you are what you resent')

I wonder if you got the unit pheonix 'twisted' the cooler on.
Remember that amazing 'fix' ?
yeah, with like half a gram of twist... and yes, it is the "finicky" board I had... (never noticed anything strange with heatsinks)  "Amazing" is totally not anywhere close to what was said....and by the way... He knows that, and it was priced accordingly, and sold separate if you must know..... He asked to purchase it knowing so, and was priced accordingly....   with the addition of a free six-port controller, and beaglebone... (which is an entire Mercury) but not like we asked you to be judge, jury and executioner .. especially without knowing the facts. I could have easily RMA'd the board, and had a mercury to sell for xx$?(Not like you could know we actually communicate, and Cypher is a really cool guy) But, trolls will be trolls, however "inverse" they deem others. It looks like every time I comment in here, I'm sticking my head out on the chopping block for idiots to attempt at swinging an axe. I've literally helped dozens of people in here in one way or another,(not talking about sales either) and have always been a straight shooter...  endless teamviewer sessions, skype calls, and up all hours of the day and night for the past two months, on top of my regular jobs.  I'd even like to think this may have even contributed to the boards coming my way. Why? I enjoy helping people. When it becomes not enjoyable anymore, I will cease to help in here. It is coming ridiculously close to that. I'm really glad the units are getting larger & more expensive for that reason alone. Everyone who has dealt with me has been really cool. I consider each and every one of them friends in one way or another. Dealing with this trolling rhetoric of accusations and innuendo's is non-productive, however it may make you feel better, there's actually a person on the other end here, getting alot of hassle for what? Of course, I'm not always right.. I'm human. So are you.... which is why I even bothered interjecting to set the record straight . I hope that clears things up a bit. ...Clear as mud...I know... lol


I love helping too. This deal you offered Cyper, was it before or after when I was pinging on you for a deal for equipment? Juuuust curious.
Honestly, I'm not sure...  They released the Neptune for general public much sooner than I guessed they would, which is why I panicked thinking they would sell out faster than the others...... I tried to notify everyone, but my posts in here were being deleted by a mod within like 30 seconds! (off-topic)so I attempted PMing everyone that was interested....   He was just fast & ready before I had a chance to complete PMing everyone ...I was eager and in a weak moment wanting "Neptune Bliss".....  I apologize for any inconvenience.


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AussieHash
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December 06, 2013, 10:25:02 PM
 #25287

Do November Jupiters have a user configurable turbo mode, and if so what sped does it reach ?
vesperwillow
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December 06, 2013, 10:32:16 PM
 #25288

Honestly, I'm not sure...  They released the Neptune for general public much sooner than I guessed they would, which is why I panicked thinking they would sell out faster than the others...... I tried to notify everyone, but my posts in here were being deleted by a mod within like 30 seconds! (off-topic)so I attempted PMing everyone that was interested....   He was just fast & ready before I had a chance to complete PMing everyone ...I was eager and in a weak moment wanting "Neptune Bliss".....  I apologize for any inconvenience.

No inconvenience, I just know you and I had talked in PM, but it wasn't about a Jupiter which was slightly flawed. I would've taken a deal on a slightly flawed one haha. Just curious.

Cheers to all.

rolling
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December 06, 2013, 10:32:49 PM
 #25289

Do November Jupiters have a user configurable turbo mode, and if so what sped does it reach ?

No, I received this response when asking about the tuning suite and turbo mode for November units:

Quote
Hi,

Apologies for the delay in reply. There will be an update to the November firmware to include the tuning suite. Regarding the turbo mode, it is enabled as default with the November miners. The option to enable to disable it was removed.


Best regards  |
Med vänlig hälsning

Keith Gurnett

Kncminer
www.kncminer.com
Office: +46 8559 253 20

gateway
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December 06, 2013, 10:38:40 PM
 #25290

It would be great if KNC enabled php on the BB, that way they could add the miner.php file and add an additional tab to get lots of cool info!

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December 06, 2013, 10:43:48 PM
 #25291

Does anyone know what the typical support e-mail reply time is nowadays?  I had a nice fireworks display on one of my Oct. Jupiter's when upgrading PSUs and haven't heard anything from them for a couple of days now aside from the auto reply. Just curious how long it will take to issue RMA.

What the bloody did you do? All you have to do is swap cables.

And that is precisely what i did.  I was going from a Coolermaster v1000 to a nice Corsair AX1200 gold.  Brand new out of the box never used, plug it all in, hit the switch and poof.......Fire!  That was my good Jupiter too. Sad

Here is the aftermath.


For this reason I think the plugs having both a jumper and a power resistor to the 3v line are a very good bet.  I know you followed instructions, but did you put in the jumper then fire up the supply and check that the voltage was there on the 12V, then shut down the supply, plug the power supply into the Jupiter, then switch on the supply?

If my theory that the current ramp, preventing current surge producing a voltage spike sufficient to blow the caps, the current ramp to ramp up current on the 12V line is actually controlled by a voltage ramp of 0 to 1V produced on the 3.3V line (because the 3.3V will be up to regulated voltage before the 5V or 12V) then putting in the jumper, turning on the supply to check if the jumper is correct and voltage being supplied, then shut down before plugging into Jupiter, since the supply expects that it is plugged into a motherboard having a load on the 3.3V line, it expects that when the supply is turned off the 3.3V line filter capacitors will drain out thru the motherboard.  That can't happen without a motherboard or a resistor to ground from the 3.3V line as well as the jumper.  

So, if  you check the jumper was correctly placed by looking for 12V on the 12V line, then shut down, plugged the supply into the Jupiter, and turned it on, the supply 3.3V line never drained and still had full voltage on its filter caps and the timed ramp voltage that controlled the ramp for the 12v current had remained at max, as if already having timed out its ramp, and BANG, instant max current.

So how can one prevent this from happening?
Shut down the PSU from the switch at the back, unplug from the socket and then remove and insert the jumper a couple of times to discharge everything?

This might work:  http://www.ebay.com/itm/JUMP-START-EPS-ATX-24-PIN-POWER-SUPPLY-WITHOUT-A-MOTHERBOARD-MADE-IN-USA-/251029042274?pt=LH_DefaultDomain_0&hash=item3a727f3462





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December 06, 2013, 10:45:47 PM
 #25292

Anyone else have a die that shows up as "off" in BertMod?

http://oi39.tinypic.com/10wjjhc.jpg

With SPI voltage at 3.3v, I've tried adjusting the individual die voltage from the lowest to the highest without effect.

http://oi40.tinypic.com/sllpgn.jpg

Die 4 is not hashing. You are running minimum voltage on die 4. Try to increase the die 4 voltage and reduce the voltage on the other dies as long as they are working without any disabled cores.

Power on die 1 is on the limit of what I would dare running long term.
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December 06, 2013, 10:46:32 PM
 #25293

Does anyone know what the typical support e-mail reply time is nowadays?  I had a nice fireworks display on one of my Oct. Jupiter's when upgrading PSUs and haven't heard anything from them for a couple of days now aside from the auto reply. Just curious how long it will take to issue RMA.

What the bloody did you do? All you have to do is swap cables.

And that is precisely what i did.  I was going from a Coolermaster v1000 to a nice Corsair AX1200 gold.  Brand new out of the box never used, plug it all in, hit the switch and poof.......Fire!  That was my good Jupiter too. Sad

Here is the aftermath.
http://i.imgur.com/pcK68po.jpg[/img]

For this reason I think the plugs having both a jumper and a power resistor to the 3v line are a very good bet.  I know you followed instructions, but did you put in the jumper then fire up the supply and check that the voltage was there on the 12V, then shut down the supply, plug the power supply into the Jupiter, then switch on the supply?

If my theory that the current ramp, preventing current surge producing a voltage spike sufficient to blow the caps, the current ramp to ramp up current on the 12V line is actually controlled by a voltage ramp of 0 to 1V produced on the 3.3V line (because the 3.3V will be up to regulated voltage before the 5V or 12V) then putting in the jumper, turning on the supply to check if the jumper is correct and voltage being supplied, then shut down before plugging into Jupiter, since the supply expects that it is plugged into a motherboard having a load on the 3.3V line, it expects that when the supply is turned off the 3.3V line filter capacitors will drain out thru the motherboard.  That can't happen without a motherboard or a resistor to ground from the 3.3V line as well as the jumper.  

So, if  you check the jumper was correctly placed by looking for 12V on the 12V line, then shut down, plugged the supply into the Jupiter, and turned it on, the supply 3.3V line never drained and still had full voltage on its filter caps and the timed ramp voltage that controlled the ramp for the 12v current had remained at max, as if already having timed out its ramp, and BANG, instant max current.

Actually I did not turn the unit on prior to hooking it up to the Jupiter.  I did check that the pinout was correct before starting though.  There should have been not been any voltage on any lines prior to this fault, so I am truly baffled how it could get so much current.

Going forward though I would consider a resistor on the 3.3V line, just to be paranoid.  What resistance would be sufficient do you think?

http://www.ebay.com/itm/JUMP-START-EPS-ATX-24-PIN-POWER-SUPPLY-WITHOUT-A-MOTHERBOARD-MADE-IN-USA-/251029042274?pt=LH_DefaultDomain_0&hash=item3a727f3462



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December 06, 2013, 10:47:21 PM
 #25294

CYPHER

Now I understand your agressive inverse trolling recently.
(engage a troll and 'you are what you resent')

I wonder if you got the unit pheonix 'twisted' the cooler on.
Remember that amazing 'fix' ?

I don't know what you are implying, but I am completely happy with my dealings with Phoenix. He is a good and honest guy Smiley
The Jupiter was for a friend of mine and he paid 12BTC for it, while the single "dead die" board was 1BTC extra of which I paid 0.5BTC to my friend as a gift for finding him the deal Wink
And Phoenix was kind enough to throw the controller board + beaglebone for free and spent a considerable sum for proper packaging and shipping.
I wish KNC packaged their miners as good as Phoenix did (not that it will prevent UPS from playing rugby with the boxes).

And the board was running great for 2 days with all 4 dies hashing, until today when I had to turn some miners off to switch some PSUs around. Now one of the dies is dead. for which I was well informed by Phoenix Smiley

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December 06, 2013, 11:30:00 PM
 #25295

I agree with CYPHER...........Ive known Phoenix for over 2 years now , never met him in person (he lives in a different country)  , but we've messaged , emailed and skyped each other  100's of times . "He is a good and honest guy  Smiley". He's the first guy I call when my miner plays up or when my little brain stops working .
Ive lent him money and vice versa , he's always  done the right thing by me . Dont get me wrong, he gets it wrong at times , pisses me off at times , but when he eventually realises he is wrong he always owns up to it an apoligies for it .

And if he gets some kind of reward for helping out others , Good for him . Jealousy makes many of us act like jerks . Lets all try and be a little kinder , its too easy to be rude.

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December 06, 2013, 11:58:35 PM
 #25296

So received my Nov Jupiter.

Can't connect to machine by either SSH or webpage.  It is assigned an IP address just can't connect. Even ping gets no response but not sure if the BBB is setup to respond to ping.

If I disconnect all 4 ASIC boards I can connect to the host and access web gui with no issues. 
Reconnect the ASIC boards, can't connect. 
Tried connecting just one ASIC board with same results.
Tried two different power supplies with the same results.

Anyone had anything like this or am I just SOL?

Maybe silly question but you didn't flash 0.99-tune onto it did you?

If not...

I'd get the RMA email done right away, you can always cancel it if you fix it, but at least get the ball rolling as it can take a day or two, then I'd go on the IRC channel and ask hno what he thinks

I didn't flash anything, it never worked from the first power on.   I did try reflashing the Nov 0.99e firmware but no change.  The one thing that makes the convinces it is just a bad controller is it does not save any setting after a reboot or power loss.  For example enable ssh, able to ssh in (w/ no ASICs connected), reboot, not able to ssh in, check gui and enable ssh is unchecked.

I went ahead an put in an RMA but I have a bad feeling KNC is going to make me ship the entire damn this back rather than just ship a new controller.
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December 07, 2013, 12:18:19 AM
 #25297


I didn't flash anything, it never worked from the first power on.   I did try reflashing the Nov 0.99e firmware but no change.  The one thing that makes the convinces it is just a bad controller is it does not save any setting after a reboot or power loss.  For example enable ssh, able to ssh in (w/ no ASICs connected), reboot, not able to ssh in, check gui and enable ssh is unchecked.

I went ahead an put in an RMA but I have a bad feeling KNC is going to make me ship the entire damn this back rather than just ship a new controller.

Here would be a perfect time for KNC to step and allow the customer to put down a refundable deposit on the component the customer needs and advance ship the part. The customer would have the part in 2 business days, rather than 4-5 days between waiting for the part to be shipped back, testing and re-shipping.

How about it, bitcoinorama?

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December 07, 2013, 12:21:29 AM
 #25298


I didn't flash anything, it never worked from the first power on.   I did try reflashing the Nov 0.99e firmware but no change.  The one thing that makes the convinces it is just a bad controller is it does not save any setting after a reboot or power loss.  For example enable ssh, able to ssh in (w/ no ASICs connected), reboot, not able to ssh in, check gui and enable ssh is unchecked.

I went ahead an put in an RMA but I have a bad feeling KNC is going to make me ship the entire damn this back rather than just ship a new controller.

Here would be a perfect time for KNC to step and allow the customer to put down a refundable deposit on the component the customer needs and advance ship the part. The customer would have the part in 2 business days, rather than 4-5 days between waiting for the part to be shipped back, testing and re-shipping.

How about it, bitcoinorama?

and said rushed part would be on eBay for $1 more than what said deposit would be

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December 07, 2013, 12:23:18 AM
 #25299


I didn't flash anything, it never worked from the first power on.   I did try reflashing the Nov 0.99e firmware but no change.  The one thing that makes the convinces it is just a bad controller is it does not save any setting after a reboot or power loss.  For example enable ssh, able to ssh in (w/ no ASICs connected), reboot, not able to ssh in, check gui and enable ssh is unchecked.

I went ahead an put in an RMA but I have a bad feeling KNC is going to make me ship the entire damn this back rather than just ship a new controller.

Here would be a perfect time for KNC to step and allow the customer to put down a refundable deposit on the component the customer needs and advance ship the part. The customer would have the part in 2 business days, rather than 4-5 days between waiting for the part to be shipped back, testing and re-shipping.

How about it, bitcoinorama?

That has been discussed before and everytime the answer is: we can't change procedure.
I said it before and I will say it again: If you want someting done you find a way, if you don't, you find an excuse.

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December 07, 2013, 12:25:57 AM
 #25300


I didn't flash anything, it never worked from the first power on.   I did try reflashing the Nov 0.99e firmware but no change.  The one thing that makes the convinces it is just a bad controller is it does not save any setting after a reboot or power loss.  For example enable ssh, able to ssh in (w/ no ASICs connected), reboot, not able to ssh in, check gui and enable ssh is unchecked.

I went ahead an put in an RMA but I have a bad feeling KNC is going to make me ship the entire damn this back rather than just ship a new controller.

Here would be a perfect time for KNC to step and allow the customer to put down a refundable deposit on the component the customer needs and advance ship the part. The customer would have the part in 2 business days, rather than 4-5 days between waiting for the part to be shipped back, testing and re-shipping.

How about it, bitcoinorama?

and said rushed part would be on eBay for $1 more than what said deposit would be

Please stop making BS excuses - this has been covered this many times. The deposit can be as high as necessary to prevent abuse - no one will abuse it if the deposit is the full price X3 of a Jupiter or Neptune for example.

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