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Author Topic: Swedish ASIC miner company kncminer.com  (Read 3031296 times)
dekodoge
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October 13, 2014, 10:24:32 AM
 #38561

Guys stay away from these clowns. My titans order is in shipping modsince 20 days and all they can answer is "our system doesn't allow us to see the queue". This is becoming a real fraud. As BFL

And frankly crypto world needs to get rid of all this scammers.



what a fucking joke. you are all being played.


raid their office and hold them hostage till you get your money back.
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s1gs3gv
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October 13, 2014, 12:50:57 PM
 #38562

"We don't know when we will process your Neptune refund"

"We don't know when your bonus Neptune will ship"

"We don't know how to fix the Titan reliability problem"

"We don't know when your Titan will ship"

"We don't know how to fix the Titan firmware"

"We don't know, I am afraid"

KNC, the Know Nothing Company


     "As this is KNC, we reserve the right to over deliver tell you nothing"
jelin1984
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October 13, 2014, 02:06:37 PM
 #38563

titan is shipping very slowwwwwwwwwwwwwwwwwwwwwwwwwwww
bitgeek
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October 13, 2014, 03:51:25 PM
 #38564

titan is shipping very slowwwwwwwwwwwwwwwwwwwwwwwwwwww
They are giving themselves time to mine. Every day counts Wink


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Micky25
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October 13, 2014, 06:50:20 PM
 #38565

titan is shipping very slowwwwwwwwwwwwwwwwwwwwwwwwwwww
They are giving themselves time to mine. Every day counts Wink
I don't think they do that. They just don't have working products that can be shipped.
s1gs3gv
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October 13, 2014, 07:26:58 PM
 #38566

titan is shipping very slowwwwwwwwwwwwwwwwwwwwwwwwwwww
They are giving themselves time to mine. Every day counts Wink
I don't think they do that. They just don't have working products that can be shipped.

Looking at LTC difficulty, its pretty clear they aren't shipping many, and the ones they do don't work well and aren't reliable.
Some attribute the slow shipping back to KNC's claims of 'yield problems' but others think this is an excuse and that they have halted Titan shipments until they can get the machines to work right, in order to avoid large RMA expenses.

Its pretty clear now that KNC failed to meet their promise to ship a fully functional and reliable Titan to batch 1 customers by end of Q3.
SgtMoth
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October 13, 2014, 08:08:23 PM
 #38567

http://coinfire.cf/2014/10/13/knc-class-action-investigation-underway/


Im not sure if this has been posted yet...
cryptodaknight
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October 13, 2014, 08:29:20 PM
 #38568


So what does this mean for those not shipped a titan on time, and asking for a refund? Is this long dragged out process? How does one get in on this? They have refused me a refund and asked more than once.

KNC needs to be dismantled and assets sold off to those that were screwed over.
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October 13, 2014, 09:03:05 PM
 #38569


I doubt it is possible to effectively take a class action in California against a Swedish company unless the defendants has a legal presence in California or the US. 

I would have thought KNC would only worry about actions brought under Swedish law.

More information is needed on whether this is just a publicity stunt.
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October 13, 2014, 10:14:24 PM
 #38570

Quote
More information is needed on whether this is just a publicity stunt.

It is actually old news ... read back in the thread ... traction will hopefully gain.

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October 14, 2014, 12:35:06 AM
 #38571


I doubt it is possible to effectively take a class action in California against a Swedish company unless the defendants has a legal presence in California or the US.  

I would have thought KNC would only worry about actions brought under Swedish law.
This is completely absurd.  Many thousands of European companies have been sued in the Federal Courts of California.  Happens all the time.  If you sell products to Americans, you 'avail yourself' of the laws and courts jurisdiction.  US consumer laws protect US citizens.  You can sell defective dangerous products to Americans and avoid consumer protection laws.  Otherwise, dodgy companies would all just go set up operations is some shit bag country and sell dangerous products competing with companies who sell well designed product in conformance with the laws.  

Why oh why do people believe that Swedish companies are allowed to sell dangerous products to American citizens without having to answer to laws in the US.  That is very funny.

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cryptodaknight
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October 14, 2014, 12:55:22 AM
 #38572

Potential Class Action Lawsuit Against KnCMiner


http://cryptomining-blog.com/3594-potential-class-action-lawsuit-against-kncminer/
retro72
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October 14, 2014, 01:40:39 AM
 #38573


Check your Home Insurance policy. If you have LEI (Legal Expenses Insurance) you may be covered for this.

Quote
Home insurance LEI typically covers legal proceedings relating to the insured’s home, employment, death or personal injury, as well as cases where you have entered into a contract for the sale and supply of goods and services.

Definitely worth a shot.
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October 14, 2014, 03:10:17 AM
 #38574

titan is shipping very slowwwwwwwwwwwwwwwwwwwwwwwwwwww
They are giving themselves time to mine. Every day counts Wink
I don't think they do that. They just don't have working products that can be shipped.


actually all they have to do is ship the Titans in 2 weeks say..except for some very early Titan's most only have 90
day warranty...so 100 days goes by...and if the firmware don't work or rma stuff is a joke they can simply walk

i also think this is the same for 3rd batch neptunes..(and prob the free neptunes) no refunds and 90 day warrenty

ie they have no reason to be honorable they are just running out the clock


on a side note KNC has made by some estimates 200 million usd in last year....they will simply run this out in court
for years to keep their name clean for the arctic cloud investment scam

but hey better then nothing I'll do all this stuff....better the lawyers getting 3/4 of the settlement then KNC keeping any imho

but as for us getting any $$$ I would not hold your breath



 














 

 

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kingscrown
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October 14, 2014, 03:15:24 AM
 #38575

so any way to get refund for not sent titans or not really?

mwizard
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October 14, 2014, 03:22:02 AM
 #38576


I doubt it is possible to effectively take a class action in California against a Swedish company unless the defendants has a legal presence in California or the US.  

I would have thought KNC would only worry about actions brought under Swedish law.
This is completely absurd.  Many thousands of European companies have been sued in the Federal Courts of California.  Happens all the time.  If you sell products to Americans, you 'avail yourself' of the laws and courts jurisdiction.  US consumer laws protect US citizens.  You can sell defective dangerous products to Americans and avoid consumer protection laws.  Otherwise, dodgy companies would all just go set up operations is some shit bag country and sell dangerous products competing with companies who sell well designed product in conformance with the laws.  

Why oh why do people believe that Swedish companies are allowed to sell dangerous products to American citizens without having to answer to laws in the US.  That is very funny.

The problem with a class action has nothing to do with KNC being a European company.  

The issue is that KNC have no US office or presence in the US.  Normally class actions are against the US operation of the European company or a distributor.  In the case of KNC there is no US branch or office or distributor.  
mwizard
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October 14, 2014, 03:40:02 AM
 #38577

Why oh why do people believe that Swedish companies are allowed to sell dangerous products to American citizens without having to answer to laws in the US.  That is very funny.

Any import of dangerous products into the US are stopped by customs at point of entry into the country, not by restricting what can be brought on the internet.  

There is no US law saying what electrical products can be sold on the Internet by countries outside the US.

The only control on purchases from foreign countries are the import restrictions enforced by customs. These hopefully include restrictions against importing dangerous items.
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October 14, 2014, 10:36:15 AM
 #38578

Filed a complaint with the Swedish consumer protection agency.  Feel free to use and modify this to file your own complaint.  Email it to konsumentverket@konsumentverket.se

How to file a Consumer complaint in Sweden:
http://www.konsumentverket.se/otherlanguages/English/This-is-how-you-file-a-complaint/

Right to Cancel a purchase within 14 days of receiving it:
http://www.konsumentverket.se/otherlanguages/English/Consumer-rights/Right-to-cancel-a-purchase-Right-of-withdrawal/

Defective Goods:
http://www.konsumentverket.se/otherlanguages/English/Consumer-rights/Defective-goodsComplaint-/

Code:
To Whom it May Concern,

I purchased a computer product named "Titan" from Kennemar & Cole AB (https://www.kncminer.com) aka KnCMiner. 

KnC 20nm Sweden AB
Birger Jarlsgatan 33, 5tr
111 45 Stockholm, Sweden
Org number: 556949-2928

The "Titan" product they have shipped to consumers is not functional and poses an extreme fire hazard.

I will now explain why the product is a fire hazard and that the company knows it is a fire hazard and has sold and shipped it to consumers anyhow.

The product is called a "Titan" and it's a specialized computing device.  It receives power from a standard ATX computer power supply such as those sold at any computer store around the world.  The Titan has uses a single "PCI-e" type power connector.  The industry rating of these types of connectors is for a maximum of 75 watts.  The problem occurs when the Titan is turned on and begins working.  Each unit of the Titan uses 245 watts of electricity.  This causes the connector (where it is attached to the Titan unit) to melt and when completely melted, the power supply pins touch each other and a short circuit is created with the potential to cause a fire.

245 watts is way more power than can be safely used with a 75 watt connector.

These devices are not certified by any authority nor do they comply to any standards.  They do not have any UL certifications of any kind.

I purchased this product expecting it to be safe to use and to conform to the national electrical standards and rules of Sweden.  It does not do so whatsoever and is a danger to all consumers.

The company 'KnC' aka "KnCMiner", "Kennemar & Cole AB", has produced similar products in the past that have also caused fires and melted due to their high power consumption, lack of safety features, and non UL listed specifications, parts, and build quality.  They could have revised the product to use two or three connectors and it would have worked safely.

Aside from the safety issues, the product is also defective and does not perform the functions it was advertised to perform.


I can supply more information about the product. 

I'm attaching a picture of the melted power connector cause by this device.  Luckily I smelled burning plastic and was able to turn off the device before and more damage was caused.

I have been in contact with dozens of other consumers who also purchased this product 'Titan' and have also experienced melting connectors, burning wires, non-functioning devices.  KnC is refusing to honor any refunds.


I would like to return the product for a refund.

Below you will find my original sales receipt.  The product was in production for many months and was finally delivered to me three days ago, on 10/02/2014.

Regards,
<name, address, phone>


<paste your receipt here>


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coda
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October 14, 2014, 10:49:52 AM
 #38579

for european peoples

http://www.konsumenteuropa.se/

http://www.konsumenteuropa.se/en/topics/buying-goods-and-services/to-file-a-complaint/

http://www.konsumenteuropa.se/en/topics/buying-goods-and-services/dispute-resolution/

http://www.konsumenteuropa.se/en/topics/E-commerce/E-commerce-within-the-EU/your-rights/



there might be something for the rest of the world consumers somewhere

http://www.konsumenteuropa.se/en/Contact-US/

US: https://www.bbb.org/

REST OF THE WORLD: http://www.consumersinternational.org/


i think nobody like to go this way ...
the best thing is knc would accept refund like they did in the past with "goodwill"

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murraypaul
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October 14, 2014, 12:48:39 PM
 #38580


I doubt it is possible to effectively take a class action in California against a Swedish company unless the defendants has a legal presence in California or the US.  

I would have thought KNC would only worry about actions brought under Swedish law.
This is completely absurd.  Many thousands of European companies have been sued in the Federal Courts of California.  Happens all the time.  If you sell products to Americans, you 'avail yourself' of the laws and courts jurisdiction.  US consumer laws protect US citizens.  You can sell defective dangerous products to Americans and avoid consumer protection laws.  Otherwise, dodgy companies would all just go set up operations is some shit bag country and sell dangerous products competing with companies who sell well designed product in conformance with the laws.  

Why oh why do people believe that Swedish companies are allowed to sell dangerous products to American citizens without having to answer to laws in the US.  That is very funny.

To avail yourself of consumer protection laws, you have to have bought as a consumer.
The T&Cs you agreed to say that you didn't.

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