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Author Topic: Swedish ASIC miner company kncminer.com  (Read 3049421 times)
JohnyBigs
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August 12, 2013, 10:53:37 PM
 #5681

Just FYI, I emailed KNC almost a week ago asking what September delivery means if it's early, mid, or late. Still no reply. My guess is they used September delivery which might very well be true to lure in people, but if that's the end of September that's pretty much October. This means for them to deliver early September they need to get finished products by Friday the latest for them to test and ship units.

Without them showing anything working, how are they supposed to accomplish this in 2 weeks time? So again bbxx has very valid concerns. Not that they will scam people, but they might be delayed. Or they intentionally misled people with the September date, since most people will think beginning of September. And with no working demo unit, and no word from KNC themselves, this might very well be the case.



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JohnyBigs
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August 12, 2013, 10:57:33 PM
 #5682

Just FYI, I emailed KNC almost a week ago asking what September delivery means if it's early, mid, or late. Still no reply. My guess is they used September delivery which might very well be true to lure in people, but if that's the end of September that's pretty much October. This means for them to deliver early September they need to get finished products by Friday the latest for them to test and ship units.

Without them showing anything working, how are they supposed to accomplish this in 2 weeks time? So again bbxx has very valid concerns. Not that they will scam people, but they might be delayed. Or they intentionally misled people with the September date, since most people will think beginning of September. And with no working demo unit, and no word from KNC themselves, this might very well be the case.

I love speculation, please continue!

emailing them and getting no reply is not speculation. I love dumbass sarcastic fail remarks please continue!
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August 12, 2013, 11:04:41 PM
 #5683

If I was the Ceo of KNC , I probably wouldnt pay anyone to respond  in Forums either , especially if I already had 4000 per orders . I think this is a calculated choice by their management , sure their listening . Sometimes saying to much can bite you harder . Plus they arent under any obligation to do so . There was never any such promise.

So as a new investor in this technology myself , I made a calculated business decision . We will just have to wait and see . Best advice I can give is use a master card if purchaseing, it gives you 120 days to file a complaint and as long as that country is in the group, you should  have monies back in  24 hours .

The balance of risk vrs reward is an individual choice ...........I dont know of any successfull business man  that hasnt lost up to $20,000  in a venture ........its never nice .......but it does make you battle hardened .........A real key is never risk all your monies in one deal.

Good hunting

Pete
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August 12, 2013, 11:09:45 PM
 #5684

If I was the Ceo of KNC , I probably wouldnt pay anyone to respond  in Forums either , especially if I already had 4000 per orders . I think this is a calculated choice by their management , sure their listening . Sometimes saying to much can bite you harder . Plus they arent under any obligation to do so . There was never any such promise.

So as a new investor in this technology myself , I made a calculated business decision . We will just have to wait and see . Best advice I can give is use a master card if purchaseing, it gives you 120 days to file a complaint and as long as that country is in the group, you should  have monies back in  24 hours .

The balance of risk vrs reward is an individual choice ...........I dont know of any successfull business man  that hasnt lost up to $20,000  in a venture ........its never nice .......but it does make you battle hardened .........A real key is never risk all your monies in one deal.

Good hunting

Pete

It's only 120 days in specific countries, don't give out advice for the rest of the world.
j03
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August 13, 2013, 01:21:08 AM
 #5685

Wow. This thread has turned into what you get when


LOL! SHITTER'S FULL! Classic. I still watch that movie around Xmas every year. Hopefully my KnC miner is here before Xmas, or IT will be going in the shitter...

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j03
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August 13, 2013, 01:45:47 AM
 #5686

Just FYI, I emailed KNC almost a week ago asking what September delivery means if it's early, mid, or late. Still no reply. My guess is they used September delivery which might very well be true to lure in people, but if that's the end of September that's pretty much October. This means for them to deliver early September they need to get finished products by Friday the latest for them to test and ship units.

Without them showing anything working, how are they supposed to accomplish this in 2 weeks time? So again bbxx has very valid concerns. Not that they will scam people, but they might be delayed. Or they intentionally misled people with the September date, since most people will think beginning of September. And with no working demo unit, and no word from KNC themselves, this might very well be the case.

That's strange that you're saying they didn't reply. I've emailed them 8 times and they always reply within 24 hours. I asked them questions about September/October shipping at one point and this is what they said. Maybe it will clarify for you:

Me: I can expect the Jupiter to arrive at my home in September of 2013, as your website states, is that correct?

KnC: New paid orders are expected to be shipped in October as stated on the web page. Be aware that your queue placement is based on payment date, not order date. Every order that has been paid for will ship as soon as it is produced. We do not batch ship our products.

Me: Thanks for the response. I ordered a Jupiter. The site says September: https://www.kncminer.com/products/jupiter Just want to clarify that shipment of Jupiters does indeed begin in September.

KnC: That is correct, first shipments are expected to ship in September. With the current queue new orders are estimated to ship in October.

KnC: Your order 4092 is now paid. The expected shipping for orders paid this week [It was the week of 22 July] is October.


Also, Sam from KnC stated (and Marcus confirmed) in the interview that Bitcoinorama conducted that they will likely be able to produce hundreds of units per day (read near the bottom of that post).

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MrHempstock
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August 13, 2013, 03:12:55 AM
 #5687

Just FYI, I emailed KNC almost a week ago asking what September delivery means if it's early, mid, or late. Still no reply. My guess is they used September delivery which might very well be true to lure in people, but if that's the end of September that's pretty much October. This means for them to deliver early September they need to get finished products by Friday the latest for them to test and ship units.

Without them showing anything working, how are they supposed to accomplish this in 2 weeks time? So again bbxx has very valid concerns. Not that they will scam people, but they might be delayed. Or they intentionally misled people with the September date, since most people will think beginning of September. And with no working demo unit, and no word from KNC themselves, this might very well be the case.

Yes, your guess is speculation. And no, most people won't think the beginning of September.

I love dumbass sarcastic fail remarks

I think the case remains open no longer.

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MrHempstock
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August 13, 2013, 03:15:21 AM
 #5688

Thanks for the informative post, j03!  Grin Grin Grin


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FUKT
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August 13, 2013, 04:56:09 AM
 #5689

LOL, just went to update worker and pool settings on the KNC site and hit save and it redirected to paypal 'click continue if you would like to pay for your order'. WTF, it happened twice, I have a couple of unpaid ordersas well.

Not implying scam or any other nefarious idea, it was just a surprise to see it happen.
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August 13, 2013, 08:15:13 AM
 #5690

Do KNC offer any kind of warranty? I haven't been able to find anything on their website. Has anyone asked what they will do if one of their miners develops a fault?
MrHempstock
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August 13, 2013, 08:19:06 AM
 #5691

Do KNC offer any kind of warranty? I haven't been able to find anything on their website. Has anyone asked what they will do if one of their miners develops a fault?

Let Me Google That For You.

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August 13, 2013, 08:28:55 AM
 #5692

Do KNC offer any kind of warranty? I haven't been able to find anything on their website. Has anyone asked what they will do if one of their miners develops a fault?

Let Me Google That For You.

Thanks. That is more a disclaimer than a consumer warranty.

If your miner develops a fault, I don't see anything about cost of repairs, who pays to return it to their factory, how long repairs might take etc?

If a board on the machine goes kaput after a week and mining is down by a quarter of capacity, I'd like to know whether they will take one month to fix etc. Which might mean it's more cost effective to keep it and keep mining.
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August 13, 2013, 08:57:11 AM
 #5693

Regarding KNC's Terms and Conditions https://www.kncminer.com/pages/tandc, they offer a Limited Warranty under Section 6

Quote
6. Limited Warranty

6.1  KnCMiner warrants that the Products, will perform according to the at all times published specification for a period of twelve (12) months from delivery from KnCMiner provided that the Products have been used in accordance with the at all times published instructions and requirements issued by KnCMiner, including but not limited to prescribed operating environment for the Products. Products are for indoor use only. Liability for defects shall not cover defects due to circumstances arising after the risk for the Products has passed to the Purchaser such as, however not limited to, defects due to normal wear and tear or deterioration. KnCMiner warrants that the Products are delivered free of pledges or any other encumbrance not known by the Purchaser. Any warranty obligations for KnCMiner requires a written complaint by the Purchaser within reasonable time, no later than ten (10) days from when the Purchaser became aware, or should have been aware, of the relevant defect or fault. KnCMiner is not liable for any defect or fault caused by the Purchaser or a third party or that is caused by, including but not limited to, improper use, handling or excessive use of the Products. Further, KnCMiner is not responsible for defects caused as a result of the Purchaser or a third party has failed to comply with the instructions given by KnCMiner. The content of this limited warranty shall replace all other written or non-written, explicit or implied warranties.
6.2 Notwithstanding the foregoing, any Products being damaged during transport or delivered in a defective state must be refused by the Purchaser by written complaint to KnCMiner within eight (Cool days of delivery.

Do also note, that KNC's devices are not targeted towards final customers, but are for business customers. See Section 1.2, so Warranty might be a difficult issue.
 
Quote
1.2   The Products are sold for business use only and Purchaser hereby accepts that it has purchased the Products in order to conduct a business.
MrHempstock
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August 13, 2013, 09:01:41 AM
 #5694

Do also note, that KNC's devices are not targeted towards final customers, but are for business customers. See Section 1.2, so Warranty might be a difficult issue.
 

BINGO, these are not sold as consumer products.

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joae1975
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August 13, 2013, 09:10:15 AM
 #5695

Do also note, that KNC's devices are not targeted towards final customers, but are for business customers. See Section 1.2, so Warranty might be a difficult issue.
 

BINGO, these are not sold as consumer products.
The business spiel is some European thing. US customers need not worry.

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canth
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August 13, 2013, 09:45:37 AM
 #5696

LOL, just went to update worker and pool settings on the KNC site and hit save and it redirected to paypal 'click continue if you would like to pay for your order'. WTF, it happened twice, I have a couple of unpaid ordersas well.

Not implying scam or any other nefarious idea, it was just a surprise to see it happen.

This happened to me the first time I clicked save. The 2nd time, everything saved properly and I didn't get the paypal redirect. It's definitely buggy.

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August 13, 2013, 09:46:32 AM
 #5697

Looks like Saturn-Jupiter Upgrade will sellout soon.

Appear to have sold 26 in the last 12 hours with 13 remaining (based on available stock number).

BTW KNCMiner appear to have sold around $1.25 million worth of machines in the last week 60% being Jupiters.

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August 13, 2013, 10:01:24 AM
 #5698

after avalon debacle I have some serious doubts that knc will deliver 28 nm parts on time.

new orders are coming in after the latest spike of btc price.
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August 13, 2013, 10:11:29 AM
 #5699

after avalon debacle I have some serious doubts that knc will deliver 28 nm parts on time.

new orders are coming in after the latest spike of btc price.

What does Avalon have to do with KNC?
Meizirkki
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August 13, 2013, 10:21:53 AM
 #5700

Do also note, that KNC's devices are not targeted towards final customers, but are for business customers. See Section 1.2, so Warranty might be a difficult issue.
Business customers are usually treated better than consumers in most areas of the industry.
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