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Author Topic: Swedish ASIC miner company kncminer.com  (Read 3049457 times)
WastedLTC
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October 07, 2013, 07:24:45 PM
 #13541

My Day 1 Jupiter is out for delivery.  Do I change the firmware prior to booting it up?     My two hosted units are still MIA.


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October 07, 2013, 07:26:37 PM
 #13542

Here is a good reason to have your miners hosted with KNC, they might catch fire.

http://imgur.com/2UZuUzH, http://imgur.com/a/hyA3a
they specifically said not to use the updated files 9.3 unless you had problems with 9.0

I wonder what firmware this person was using. The latest decreases power usage quite a bit. Hopefully this was just a fluke.

I use 0.92 when this happen and today another blow with 0.93 in same jupiter

http://imgur.com/a/HKLWD

On first blow PSU was crossair AX860i and in the second was thermaltake 1050w. I switch them just coz need to be shure that the problem was not in the PSU but u see the result...
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October 07, 2013, 07:35:02 PM
 #13543

My day 1 order was received on Friday at noon.

UPS severely damaged the package.  There was a dent on the unit itself and all fans were loose inside.
I opened the unit, reattached them all hoping it would start up properly.  It did.

The unit has been hashing at 550 Gigahashes steady since last Friday.

I understand UPS shipping is the culprit, not KnC and I sincerely hope everyone else's packages do not arrive this damaged.

KnC has earned a long term customer out of me.  This was a basically a first test and I will be ordering a lot more units when the next-generation is launched.

Akhentek
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October 07, 2013, 07:43:15 PM
 #13544

Ok got back from Atlanta earlier. Will endeavor to post Phin's pic tomo. Wink

Luke, Phineaus and Bargraphics, are all super friendly charachters, and a pleasure to meet.

Austin and Beccy make a truly lovely couple, and were hospitable above, and beyond the call of duty. As were Theron, Dave and Israel who remain firmly behind the camera. They all genuinely have Bitcoin's best interest at heart, and are living the dream with a fantastic adventure, that's only about to get even more eventful.

Put quite a few faces to the names. Jeff Garzik, Anthony Gallippi, and Stephen Pair from Bitpay, were all very cool guys, very approachable, and relaxed. The conference was a lot of fun for them.

Jeffry Tucker the host with the most, and a dash of eccentricity was fascinating to meet, and put together a great event. Ravi from Cointerra was also a super nice guy, had a great chat with him, and he had a lot of positive compliments to give. So respect.

My vocal chords have taken a beating, wish I could have spent a little more time to check out the nightlife in Atlanta and scope the city out, but it was straight on a plane for 16 hours of travel with connecting flights. Looking forward to having my first real nights sleep in ages tonight.



--

With respect to the popped cap on the board - and the fire hazard nonsense. Look guys, do not add/remove the pci-express cabling with the miner powered on, you'll surge the device. The network cabling can be removed and replaced if you need to reset your router, there's no power being delivered there, but not the PCI-E from the ATX to the device when switched on and providing a current to the device.

That's common sense. Set-up the miner; all four PCI-E's attached correctly, then the molex, then plug the unit in at the wall and switch on. Simples.

You would not go adding and removing power to graphics cards, or the GPUs themselves to your motherboards once your PC is powered on, would you?  Exact same thing here. It's an expensive piece of kit read the set-up manual and treat the device with respect.

Also changing the fans? Why? It barely generates any heat, or noise currently. Wasted expense. Just give your unit free airflow clearance at the front and back so sufficient airflow can circulate.



The Jupiter at the show had nothing special added. The above was snapped just before Austin and Becky's speech. It was 576W at the wall. They saw it for themselves, as did anyone else attending. Elgius was chosen as it's publicly verifable at anytime at the event, and beyond. It's Austin and Beccy's account. You can view it live now if you like;

http://eligius.st/~wizkid057/newstats/userstats.php/142tak6vKezQ1tFwPVgEuZRM6xG6jFR2P4

You'll see the time it was offline as they have traveled from the event. I personally put it together late Thurs night, booked a flight and crossed my fingers it would survive hold. Marcus and Michael kindly offered to wrap it in additional bubb;e wrap and returned to me the campest packaging you could imagine. Bright Pink bubble wrap with ribbons as handles. W*nkers. I had to walk around with that thing and it raised eyebrows. Fortunately not enough for the TSA to care. They were more concerned with the 25m of network cabling Marcus had given me to put in my hand-luggage, along with the ATX PSU - apparently my sole intention according to the TSA was to potentially over power the pilots; hog tie them with the cabling, and bash them over the head with the PSU. So I had to faff about unnecessarily a lot on the transfer flight at Chicago O'Hare...

The packaging for the first few guys, sorry, not my forte, I just mucked in so you got what you wanted when you wanted asap. The lack of additional internal packaging however, as anyone who know packaging will tell you is on purpose. Let the box take a beating, not the miner. The empty space is there for a purpose. If there was more foam, the pressure sustained would be transferred to the box and through the heatsink to the PCB. Not what you want. So if the cardboard box turns up a little bruised. It just did it's job, the miner is fine.

Finally with respect to the fan's on the heatsink popping off. That was because the foam was meant to be places on the heatsink, not the fan cover. The foam's friction meant that as it absorbed any impact, the top of the fan housing with the foam adhering to it remained steadfast, and the bottom of the housing un-clipped. The foam is doubled upon and placed on the heatsink. No one should be receiving further issues there.

Anyway I need some rest. Peace out, and enjoy your hashrate, I still haven't got one for myself yet. The queue is being respected and all that FUD about Cloudhashing getting prioritized. If the have stated that it's total BS, and they know it. The order queue is sacred. The hosting from what I understand had some teething issues that could not be resolved until working devices existed. In anycase there will evidently be the odd hiccup, but then you did not want to wait for your devices, so you got to be prepared to be proactive with constructive feedback so the issues can be resolved promptly. They are working flat out for you. I however have been running on fumes the last few days, so I need some downtime.

Please do not forget, beyond Bitcoin what has been achieved with respect to engineering and the IC industry is groundbreaking and their partners know it. That's ORSoC's proudest flag. They have taken the world's fastest concept to silicon and made it work first time. Unheard of. There was some scary moments in that first 24 hours from receiving chips Sun and having a working device Mon, but in any normal process that post chip refinement takes 12-18 months, not 24 hours. You'll never witness that again. Partly because no one will be anywhere near as loony as to try it, but that was the nature of the beast in this race, risks had to be taken, and at the same time mitigated to be safe as possible. KnC still don't know what Jupiter is capable of yet, but the geeks at ORSoC are very excited to have a new toy to play with. It was never about greed. It was about covering NRE, and raising funds to build a solid company so geeks and their toys can be challenged and pushed. Priority now is getting you gusy your working units. Subsequent is letting Marcus, Michael, Henrick, Yann, Vitali and the rest of the guys squeeze some real performance out of those badboys. Destruction testing on their units, not yours, and firmware updats for you. For those with board issues, they are working on a patch now There will be no need to return. There is nothing wrong with the chips, or components. It' software that needs ironing out.

I think i've covered every concern I have read about. Enjoy! Zzzz.

Make my day! Say thanks if you found me helpful Smiley BTC Address --->
1487ThaKjezGA6SiE8fvGcxbgJJu6XWtZp
Paladin69
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October 07, 2013, 07:50:44 PM
 #13545

My day 1 order was received on Friday at noon.

UPS severely damaged the package.  There was a dent on the unit itself and all fans were loose inside.
I opened the unit, reattached them all hoping it would start up properly.  It did.

The unit has been hashing at 550 Gigahashes steady since last Friday.

I understand UPS shipping is the culprit, not KnC and I sincerely hope everyone else's packages do not arrive this damaged.

KnC has earned a long term customer out of me.  This was a basically a first test and I will be ordering a lot more units when the next-generation is launched.

Akhentek

How far did it have to travel?  What country are you in?

UPS truly is a horrible company.  They hire so much minimum wage that their employees have no respect for anything.  But I've heard their insurance does a better job of coverage than what FedEx honors.
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October 07, 2013, 07:51:44 PM
 #13546

Is there any dumps who remove the pci cables from working unit?
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October 07, 2013, 07:53:17 PM
 #13547



Well that's a relief but a definite concern. I'm over in US West- so who know's what will happen to mine.

Mind if I ask your location?
[/quote]

Sedro-Wooley, WA
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October 07, 2013, 07:55:28 PM
 #13548



Well that's a relief but a definite concern. I'm over in US West- so who know's what will happen to mine.

Mind if I ask your location?

Sedro-Wooley, WA
[/quote]

How many days passed between receiving your tracking number and arriving Friday?
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October 07, 2013, 07:56:19 PM
 #13549


[/quote]

How many days passed between receiving your tracking number and arriving Friday?
[/quote]

48 hours
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October 07, 2013, 07:56:27 PM
 #13550


Hi Orama,

nice to hear from you and appreciate your trip report.

Nevertheless the fire-happenings i think you are making yourself a little to comfortable here.

There definetly IS an issue with hardware/software that has to be sorted out by KNC.
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October 07, 2013, 07:58:00 PM
 #13551

Just got tracking for 5x(day2), and status changed on the other two!
5x is due to arrive Thursday according to UPS


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Paladin69
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October 07, 2013, 07:58:14 PM
 #13552


Hi Orama,

nice to hear from you and appreciate your trip report.

Nevertheless the fire-happenings i think you are making yourself a little to comfortable here.

There definetly IS an issue with hardware/software that has to be sorted out by KNC.

I haven't been in the loop.  Don't the latest firmwares fix everything?  Does the hashing just periodically stop?
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October 07, 2013, 07:59:00 PM
 #13553

Just got tracking for 5x, and status changed on the other two!
5x is due to arrive Thursday according to UPS


Day 1 or Day 2?

Man I don't think mine is going to come this week either.
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October 07, 2013, 07:59:34 PM
 #13554

Bitcoinorama, thank you very much for these honest and thorough updates. Much appreciated! You've schooled BFL in the art of communication :-)

"How are you justifying these as fair use?  They are clearly and unequivocally a copyright violation."
"I really want to know how you justify that under the fair use doctrine?  It does not conform to a single point of fair use."
Josh whining about people reusing his studio portrait shot on this forum. Can you copyright a copyright complaint? All Paypal refunds are final.
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October 07, 2013, 07:59:56 PM
 #13555


Hi Orama,

nice to hear from you and appreciate your trip report.

Nevertheless the fire-happenings i think you are making yourself a little to comfortable here.

There definetly IS an issue with hardware/software that has to be sorted out by KNC.

I haven't been in the loop.  Don't the latest firmwares fix everything?  Does the hashing just periodically stop?

The popped caps happend with 0.92 , 0.92 and 0.93 fw. So nothing is sorted out here.
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October 07, 2013, 08:04:59 PM
 #13556

Is that the highest order number we've seen with a status change yet, #222X?

I'm in the #26XX's...  Hopefully it changes status soon!
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October 07, 2013, 08:05:11 PM
 #13557

What a load of bollocks, packaging experts don't add anything other than this air. They add polystyrene balls, air filled polythene bags, shredded cardboard,  lots of shock absorbing products made specifically to stop contents being damaged.

To date, Orama has been an invaluable source of honest information for us all here and I am grateful for all hes taken the time to do which he didn't have to.
All change now though, can't criticise the company in your new job really can you? Cant expect that. Company spokesman has to be his role now.

Glad he's got the job and is loving it, and I hope it only gets better. Well deserved. Best of luck dude. Smiley

WTF happened to his rig? Seems to have been lost like tears in rain? lol

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.Akoin













.ONE AFRICA. ONE KOIN..

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.TELEGRAM
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October 07, 2013, 08:05:26 PM
 #13558


Hi Orama,

nice to hear from you and appreciate your trip report.

Nevertheless the fire-happenings i think you are making yourself a little to comfortable here.

There definetly IS an issue with hardware/software that has to be sorted out by KNC.

I haven't been in the loop.  Don't the latest firmwares fix everything?  Does the hashing just periodically stop?

The popped caps happend with 0.92 , 0.92 and 0.93 fw. So nothing is sorted out here.

I am presently running 0.93 on my unit.
I notice that I am getting better performance if I can ventilate the air out of the case.
The primary reason I feel that this works is that the board components themselves are sitting in stagnant heat with the default CFM fans.
I will keep my first impressions post active with the results over the next few days.
You can follow it at the link below if you wish.

https://bitcointalk.org/index.php?topic=306969.0
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October 07, 2013, 08:06:04 PM
 #13559

So if the  order queue is so sacred,  Why did they give a miner away for free?  When there customers who paid months ago waiting for theirs?   Is there something i missed?
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October 07, 2013, 08:07:08 PM
 #13560


Hi Orama,

nice to hear from you and appreciate your trip report.

Nevertheless the fire-happenings i think you are making yourself a little to comfortable here.

There definetly IS an issue with hardware/software that has to be sorted out by KNC.

I haven't been in the loop.  Don't the latest firmwares fix everything?  Does the hashing just periodically stop?

The popped caps happend with 0.92 , 0.92 and 0.93 fw. So nothing is sorted out here.

I am presently running 0.93 on my unit at home.
I notice that I am getting better performance if I can ventilate the air out of the case.
The primary reason I feel that this works is that the board components themselves are sitting in stagnant heat with the default CFM fans.
I will keep my first impressions post active with the results over the next few days.
You can follow it at the link below if you wish.

https://bitcointalk.org/index.php?topic=306969.0

thx! in the german subforum one guy was talking about fans working against each other.  (??)
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