Phoenix1969
Legendary
 Offline
Activity: 938
Merit: 1000
LIR DEV
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May 05, 2014, 05:21:41 PM
Last edit: May 05, 2014, 05:32:18 PM by Phoenix1969 |
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Good luck on Legal action... Considering court "backlogs", and the general slowness of the courts...
Especially in the area of consumer protection...
You would be lucky to get your case heard in court within a year or two in USA...
Is it like that in EU as well?
You would need "criminal" pursuits to get any timely action here,
and they are careful to classify consumer product orders under civil, and not criminal, especially when you are not even local.
Best luck will probably be right in Stockholm if you live there.
Wish you the best... just fair warning on what to expect.
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According to NIST and ECRYPT II, the cryptographic algorithms used in
Bitcoin are expected to be strong until at least 2030. (After that, it
will not be too difficult to transition to different algorithms.)
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Advertised sites are not endorsed by the Bitcoin Forum. They may be unsafe, untrustworthy, or illegal in your jurisdiction.
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freakingcat
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May 05, 2014, 05:31:16 PM |
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KnC declared today that their 3TH Super Juniors are safe to run and refuse to issue refunds. My last reply to them, now let the courts decide
Today, 06:27 PM
Originally posted by Kurt
Hi, Provided that all the components are connected properly and that you have 1 PCI-e cable per ASIC board, your miners will of course be safe to run. We understand that due to problems with shipping some components had been damaged, but in resolution additional ASIC boards had been sent to you. It is impossible to assist you further if you will not use the replacement boards to fix your miner. With these additional ASIC boards, you will need to re-assemble your miner and replace the faulty ASIC boards inside the case. I can see that you have a case open with my colleague, he will be able to offer you any assistance you require in order to help you set up your miner.
Thanks for your reply Kurt.
My reply:
I will use your statement that your 3TH Super Jupiters are safe to run and pose no risk when I submit my report to the Consumer protection agency. I will also have a written testimony of a certified technician included which will state and explain in details why those Super Juniors are a danger to run outside a supervised data centre. As KnC refuses to refund the money to customers they have scammed with second hand goods which mostly arrived damaged, it will be a case for the courts to decide.
I hope you don't mind that the press has been informed and I will do my best to get documented testimony from as many of the 400 Super Jupiter as possible proofing that KnC willingly sold faulty second hand parts to customers which do pose a danger. If KnC thinks that in a few days the public will forget about this scandal and your way to get 4.000.000 USD by dumping off used hardware stuff from your data centre onto customers who had supported you since the beginning, you will be wrong.
I hope that no miner will suffer any damage while running your dangerous mining equipment. You have not only lost me as a customer but also lost the respect of the whole mining community. There is no need to post another offer to send back your faulty ASIC board cards for replacement.
I have explained you in detail per email that I do not trust your mining equipment any longer.
As you refuse to refund my money I will do my best to join together with other of the 400 cheated Super Jupiter customers to pursue a lawsuit against KnC.
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server
Legendary
Offline
Activity: 892
Merit: 1002
1 BTC =1 BTC
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May 05, 2014, 05:36:09 PM |
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Early March  Why don't you call KNC and ask for a BTC-refund ? Never mind if you ask for a cash- or BTC-refund: They write you back that they are "extremely busy" and will not give you a refund or a date when they will refund you. RoadStress received his BTC-refund within 2 days after waiting weeks for $$-refund. Sam confirmed that BTC refunds are faster. |
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Phoenix1969
Legendary
Offline
Activity: 938
Merit: 1000
LIR DEV
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May 05, 2014, 05:36:44 PM |
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KnC declared today that their 3TH Super Juniors are safe to run and refuse to issue refunds. My last reply to them, now let the courts decide
Today, 06:27 PM
Originally posted by Kurt
Hi, Provided that all the components are connected properly and that you have 1 PCI-e cable per ASIC board, your miners will of course be safe to run. We understand that due to problems with shipping some components had been damaged, but in resolution additional ASIC boards had been sent to you. It is impossible to assist you further if you will not use the replacement boards to fix your miner. With these additional ASIC boards, you will need to re-assemble your miner and replace the faulty ASIC boards inside the case. I can see that you have a case open with my colleague, he will be able to offer you any assistance you require in order to help you set up your miner.
Thanks for your reply Kurt.
My reply:
I will use your statement that your 3TH Super Jupiters are safe to run and pose no risk when I submit my report to the Consumer protection agency. I will also have a written testimony of a certified technician included which will state and explain in details why those Super Juniors are a danger to run outside a supervised data centre. As KnC refuses to refund the money to customers they have scammed with second hand goods which mostly arrived damaged, it will be a case for the courts to decide.
I hope you don't mind that the press has been informed and I will do my best to get documented testimony from as many of the 400 Super Jupiter as possible proofing that KnC willingly sold faulty second hand parts to customers which do pose a danger. If KnC thinks that in a few days the public will forget about this scandal and your way to get 4.000.000 USD by dumping off used hardware stuff from your data centre onto customers who had supported you since the beginning, you will be wrong.
I hope that no miner will suffer any damage while running your dangerous mining equipment. You have not only lost me as a customer but also lost the respect of the whole mining community. There is no need to post another offer to send back your faulty ASIC board cards for replacement.
I have explained you in detail per email that I do not trust your mining equipment any longer.
As you refuse to refund my money I will do my best to join together with other of the 400 cheated Super Jupiter customers to pursue a lawsuit against KnC.
If they sent you replacement boards; you are compensated in the eyes of the law. I don't see what ground you have to bring it to court. You'd best talk with a lawyer before you waste too much energy on that. CE certification is required for power supplies, not the components, and since the TOS clearly states you are agreeing you are a business, you are then NOT even a consumer, and are rejected from any "Consumer Protection Laws." |
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jelin1984
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Activity: 2408
Merit: 1004
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May 05, 2014, 05:39:15 PM |
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Does anyone install the new firmware to tell us
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RealMalatesta
Legendary
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Activity: 2338
Merit: 1124
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May 05, 2014, 05:42:24 PM |
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Early March Why don't you call KNC and ask for a BTC-refund ? Never mind if you ask for a cash- or BTC-refund: They write you back that they are "extremely busy" and will not give you a refund or a date when they will refund you. RoadStress received his BTC-refund within 2 days after waiting weeks for $$-refund. Sam confirmed that BTC refunds are faster. I wish it were two days in my case.... |
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Phoenix1969
Legendary
Offline
Activity: 938
Merit: 1000
LIR DEV
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May 05, 2014, 05:47:11 PM |
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Oh yeah...
55 days 'till Vacation @ KNC... The whole month of July... (Swedish Industrial Vacation)
That ought to throw a monkey-wrench in the wheel for sure... ug.
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RoadStress
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Activity: 1904
Merit: 1007
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May 05, 2014, 05:49:20 PM |
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Early March Why don't you call KNC and ask for a BTC-refund ? Never mind if you ask for a cash- or BTC-refund: They write you back that they are "extremely busy" and will not give you a refund or a date when they will refund you. RoadStress received his BTC-refund within 2 days after waiting weeks for $$-refund. Sam confirmed that BTC refunds are faster. After spamming their e-mail/support system with more than 20 e-mail and after letting everyone know that they should stay away from KnC. So yes i am inclined to think that Greedy Sam is reading the forums. STAY AWAY FROM KNC AND NEVER BUY STUFF FROM THEM! |
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raskul
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May 05, 2014, 05:50:06 PM |
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Early March Why don't you call KNC and ask for a BTC-refund ? Never mind if you ask for a cash- or BTC-refund: They write you back that they are "extremely busy" and will not give you a refund or a date when they will refund you. RoadStress received his BTC-refund within 2 days after waiting weeks for $$-refund. Sam confirmed that BTC refunds are faster. After spamming their e-mail/support system with more than 20 e-mail and after letting everyone know that they should stay away from KnC. So yes i am inclined to think that Greedy Sam is reading the forums. STAY AWAY FROM KNC AND NEVER BUY STUFF FROM THEM!+1 justsaying |
tips 1APp826DqjJBdsAeqpEstx6Q8hD4urac8a
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Phoenix1969
Legendary
Offline
Activity: 938
Merit: 1000
LIR DEV
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May 05, 2014, 05:51:04 PM |
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Early March Why don't you call KNC and ask for a BTC-refund ? Never mind if you ask for a cash- or BTC-refund: They write you back that they are "extremely busy" and will not give you a refund or a date when they will refund you. RoadStress received his BTC-refund within 2 days after waiting weeks for $$-refund. Sam confirmed that BTC refunds are faster. After spamming their e-mail/support system with more than 20 e-mail and after letting everyone know that they should stay away from KnC. So yes i am inclined to think that Greedy Sam is reading the forums. STAY AWAY FROM KNC AND NEVER BUY STUFF FROM THEM!Must not have worked, I never got the spam you speak of... ? or you were just repeatedly emailing them warning who? |
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padrino
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Activity: 1428
Merit: 1000
https://www.bitworks.io
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May 05, 2014, 05:54:19 PM |
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If they sent you replacement boards; you are compensated in the eyes of the law. I don't see what ground you have to bring it to court. You'd best talk with a lawyer before you waste too much energy on that.
CE certification is required for power supplies, not the components, and since the TOS clearly states you are agreeing you are a business, you are then NOT even a consumer, and are rejected from any "Consumer Protection Laws."
Given they redelivered used hardware as a replacement for a new system and never clarified that would be the case, and left customers in a position to attempt to repair without any option for a refund I suspect he will actually have a decent case on his hands in the eyes of Swedish law.. |
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RealMalatesta
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Activity: 2338
Merit: 1124
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May 05, 2014, 05:55:37 PM |
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Good luck on Legal action... Considering court "backlogs", and the general slowness of the courts...
Especially in the area of consumer protection...
You would be lucky to get your case heard in court within a year or two in USA...
Is it like that in EU as well?
You would need "criminal" pursuits to get any timely action here,
and they are careful to classify consumer product orders under civil, and not criminal, especially when you are not even local.
Best luck will probably be right in Stockholm if you live there.
Wish you the best... just fair warning on what to expect.
The civil case normally should go pretty quickly. It is standard procedure. |
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SgtMoth
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May 05, 2014, 05:58:49 PM |
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anyone else receive the replacement parts yet?
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RoadStress
Legendary
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Activity: 1904
Merit: 1007
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May 05, 2014, 06:03:22 PM |
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Early March Why don't you call KNC and ask for a BTC-refund ? Never mind if you ask for a cash- or BTC-refund: They write you back that they are "extremely busy" and will not give you a refund or a date when they will refund you. RoadStress received his BTC-refund within 2 days after waiting weeks for $$-refund. Sam confirmed that BTC refunds are faster. After spamming their e-mail/support system with more than 20 e-mail and after letting everyone know that they should stay away from KnC. So yes i am inclined to think that Greedy Sam is reading the forums. STAY AWAY FROM KNC AND NEVER BUY STUFF FROM THEM!Must not have worked, I never got the spam you speak of... ? or you were just repeatedly emailing them warning who? 2 separate things. I just sent them a lot of e-mails asking them for a clear date for my refund. Between 20 and 50. Letting everyone know that they should stay away from KnC was done here on the forums. |
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Phoenix1969
Legendary
Offline
Activity: 938
Merit: 1000
LIR DEV
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May 05, 2014, 06:15:50 PM
Last edit: May 05, 2014, 06:29:31 PM by Phoenix1969 |
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Good luck on Legal action... Considering court "backlogs", and the general slowness of the courts...
Especially in the area of consumer protection...
You would be lucky to get your case heard in court within a year or two in USA...
Is it like that in EU as well?
You would need "criminal" pursuits to get any timely action here,
and they are careful to classify consumer product orders under civil, and not criminal, especially when you are not even local.
Best luck will probably be right in Stockholm if you live there.
Wish you the best... just fair warning on what to expect.
The civil case normally should go pretty quickly. It is standard procedure. Read the TOS also... we are NOT consumers, we are "businesses", as agreed. I don't see any way around that one. https://www.kncminer.com/pages/tandc"1.2 The Products are sold for business use only and Purchaser hereby accepts that it has purchased the Products in order to conduct a business." |
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padrino
Legendary
Offline
Activity: 1428
Merit: 1000
https://www.bitworks.io
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May 05, 2014, 06:27:59 PM |
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Good luck on Legal action... Considering court "backlogs", and the general slowness of the courts...
Especially in the area of consumer protection...
You would be lucky to get your case heard in court within a year or two in USA...
Is it like that in EU as well?
You would need "criminal" pursuits to get any timely action here,
and they are careful to classify consumer product orders under civil, and not criminal, especially when you are not even local.
Best luck will probably be right in Stockholm if you live there.
Wish you the best... just fair warning on what to expect.
The civil case normally should go pretty quickly. It is standard procedure. Read the TOS also... we are NOT consumers, we are "businesses", as agreed. I don't see any way around that one. https://www.kncminer.com/pages/tandc"1.2 The Products are sold for business use only and Purchaser hereby accepts that it has purchased the Products in order to conduct a business." I never noticed that, I cannot speak about how that would impact the case but I suspect it does as different protections should apply in that case.. |
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Phoenix1969
Legendary
Offline
Activity: 938
Merit: 1000
LIR DEV
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May 05, 2014, 06:29:44 PM |
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Good luck on Legal action... Considering court "backlogs", and the general slowness of the courts...
Especially in the area of consumer protection...
You would be lucky to get your case heard in court within a year or two in USA...
Is it like that in EU as well?
You would need "criminal" pursuits to get any timely action here,
and they are careful to classify consumer product orders under civil, and not criminal, especially when you are not even local.
Best luck will probably be right in Stockholm if you live there.
Wish you the best... just fair warning on what to expect.
The civil case normally should go pretty quickly. It is standard procedure. Read the TOS also... we are NOT consumers, we are "businesses", as agreed. I don't see any way around that one. https://www.kncminer.com/pages/tandc"1.2 The Products are sold for business use only and Purchaser hereby accepts that it has purchased the Products in order to conduct a business." I never noticed that, I cannot speak about how that would impact the case but I suspect it does as different protections should apply in that case.. Difficult to get or nearly impossible to get "Consumer protection" when you agreed you're not a consumer. |
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RealMalatesta
Legendary
Offline
Activity: 2338
Merit: 1124
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May 05, 2014, 06:40:07 PM |
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Good luck on Legal action... Considering court "backlogs", and the general slowness of the courts...
Especially in the area of consumer protection...
You would be lucky to get your case heard in court within a year or two in USA...
Is it like that in EU as well?
You would need "criminal" pursuits to get any timely action here,
and they are careful to classify consumer product orders under civil, and not criminal, especially when you are not even local.
Best luck will probably be right in Stockholm if you live there.
Wish you the best... just fair warning on what to expect.
The civil case normally should go pretty quickly. It is standard procedure. Read the TOS also... we are NOT consumers, we are "businesses", as agreed. I don't see any way around that one. https://www.kncminer.com/pages/tandc"1.2 The Products are sold for business use only and Purchaser hereby accepts that it has purchased the Products in order to conduct a business." So what? This case is not about consumer protection, it is about not paying back money. So in your opinion, they shouldn't pay back to a business if they agree to pay a refund? |
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Phoenix1969
Legendary
Offline
Activity: 938
Merit: 1000
LIR DEV
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May 05, 2014, 06:41:26 PM |
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Good luck on Legal action... Considering court "backlogs", and the general slowness of the courts...
Especially in the area of consumer protection...
You would be lucky to get your case heard in court within a year or two in USA...
Is it like that in EU as well?
You would need "criminal" pursuits to get any timely action here,
and they are careful to classify consumer product orders under civil, and not criminal, especially when you are not even local.
Best luck will probably be right in Stockholm if you live there.
Wish you the best... just fair warning on what to expect.
The civil case normally should go pretty quickly. It is standard procedure. Read the TOS also... we are NOT consumers, we are "businesses", as agreed. I don't see any way around that one. https://www.kncminer.com/pages/tandc"1.2 The Products are sold for business use only and Purchaser hereby accepts that it has purchased the Products in order to conduct a business." So what? This case is not about consumer protection, it is about not paying back money. So in your opinion, they shouldn't pay back to a business if they agree to pay a refund? Heh, no, I'm "on your side" I'm only pointing out your hurdles. Approaching the case with CPL's will probably go nowhere. You need to build a CRIMINAL case, and that may be extremely difficult. You will need a savvy lawyer, and plenty of money to pay him/her. A court-appointed attorney in this case will get you booted from the backlog before you can say rumplestiltskin. |
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