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Author Topic: Swedish ASIC miner company kncminer.com  (Read 3049457 times)
Prelude
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October 09, 2014, 10:06:50 PM
 #38461


ltc.ghash.io:3333 I'll give multi a try later.

stratum+tcp://multi.ghash.io:3333 looks good to me.

What's your difficulty? Someone recommended 8192 for the Titan with 4 cubes.

I set mine to 2048, based on the fact that liteguardian has a max difficulty of 1500 and the Titan works perfectly there too.

Sounds good. I'm currently mining only with 3 cubes, 1 doesn't get recognized by the web interface at all. I've set the value 1024 after clicking at "workers" in the column "click to edit" right?

I only had 3 cubes recognized when I first set it up also. Turns out I hadn't plugged the data cable properly cube side, only 5 of the 10 pins were inserted. Might be worth a look?
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October 09, 2014, 10:34:16 PM
 #38462

I'm running my KNC rig at home. I live in the US, New Jersey. Would anyone know what the average cost of electricity is to run this on a monthly basis? It runs at 550-560GH/s and pulls I think around 600 WATTS.


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October 09, 2014, 10:52:11 PM
 #38463

They have missed their promised delivery dates AND the product is faulty and doesn't meet advertised specs.

I'm too lazy to search for the posts where you shill for KnC, but it's funny to read this from you.

Edit:
I'm  just calling it like i see it my Sp30 will ROI , i got mine around Aug 27 and have pulled in about half what i paid for it if you factor in the $900 coupon i got
beyound that I will probbaly sell the coupon but my ROI will be around end of December it looks like.

dont take it personally , I have extreme hate for KNC due to thier DatorHall , and how they BLATANTLY , started using thier customers cash to fund it in truly villainous fashion.

So i feel no pity for anyone who ordered a Titan from them knowing full well they screwed their previous batch of customers. 


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October 10, 2014, 12:11:44 AM
 #38464

So i feel no pity for anyone who ordered a Titan from them knowing full well they screwed their previous batch of customers.  

I think you're a just a little confused Marvell1. Nobody is looking for your pity buddy. But I pity you for thinking so.

We're all big boys. This is like high stakes gambling. Win some, loose some. The jury is still out on the Titan buy.

And don't pay any attention to RoadStress. He wouldn't know a shill even if he looked in the mirror.
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October 10, 2014, 12:55:21 AM
 #38465

Not realizing they wanted a screenshot of BFGMiner, ...

How can I show up the BFGMiner stats?


Not sure if anyone answered your question on this.  In order to see the bfgminer screen, you need to SSH (I use Putty) to your titan as user "pi" with the password you specified for "root" when you first entered the web interface.  Then type "screen -r" to bring up bfgminer screen.  To exit from the bfgminer screen use  "Ctrl-A" followed by "Ctrl-D".  That will disconnect you from screen without stopping anything.

I still have a die not working.  No further contact from Liam.  Maybe I hurt his fee-fees with my post.   Tongue
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October 10, 2014, 01:23:05 AM
 #38466

My defective cube continues to degrade. 2 more DC/DC down as of an hour ago, for a total of 4 defective DC/DC on the same cube. Just sent a request to RMA the cube.
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October 10, 2014, 01:42:32 AM
 #38467

My defective cube continues to degrade. 2 more DC/DC down as of an hour ago, for a total of 4 defective DC/DC on the same cube. Just sent a request to RMA the cube.

mine is fucked. i wait for RMA.

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October 10, 2014, 08:21:24 AM
 #38468

what happen to your titan?
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October 10, 2014, 10:16:42 AM
 #38469

Fly on the wall at the KNC staff meeting recently:

"Crap, BTC is in the toilet. We never expected this. Our business model assumes a minimum of $500 BTC."

"OMG, what are we going to do ? I just bought a nice new BMW for my girl friend"

"I know … we'll dedicate all of our production to Neptunes. We can ship them to our DC instead of to customers and mine the crap out of BTC while the going is good. Then we'll launch cloud mining and sell over priced mining contracts to stupid people. The stuff we can't sell we'll just mine and dump on the market"

"But what about all the Titan customers ?

"We've got problems with the Titan that we'd rather not talk about"

"We'll build and ship a few before October and then announce that we made our comittments."

"Shouldn't we wait until the Titan  works right and is reliable before we start to ship ? We're having DC/DC, SPI and urgent setwork/flush problems like crazy right now"

"No, we can always blame the pools or something. I'll tell our customer relationship management people to tell everybody we are working around the clock to make it right. Yeah, thats what we'll do. We'll just say that the pools aren't ready to handle the massive power of the Titan. Make sure we disable load balancing too."

"But people won't believe us"

"Wo cares ?  We can always pay a couple of the paparazzi press to run our story in their rags."

"We gotta mine the crap out of BTC asap or we'll be looking for jobs"

"Umm … that wouldn't be good. I doubt if anyone would give us work after the Neptune and Titan debacles"
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October 10, 2014, 02:06:55 PM
 #38470

So are there any batch 2 Neptune customers who haven't received their machines ?

Are there any people who have received their free Neptune ?

Are there people with outstanding RMA issues on the Neptune ?
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October 10, 2014, 03:06:46 PM
 #38471


ltc.ghash.io:3333 I'll give multi a try later.

stratum+tcp://multi.ghash.io:3333 looks good to me.

What's your difficulty? Someone recommended 8192 for the Titan with 4 cubes.

I set mine to 2048, based on the fact that liteguardian has a max difficulty of 1500 and the Titan works perfectly there too.

Sounds good. I'm currently mining only with 3 cubes, 1 doesn't get recognized by the web interface at all. I've set the value 1024 after clicking at "workers" in the column "click to edit" right?

I only had 3 cubes recognized when I first set it up also. Turns out I hadn't plugged the data cable properly cube side, only 5 of the 10 pins were inserted. Might be worth a look?

Thank you for this hint but both cables look good.

After reading your post, I've given it another try and they are working now after 3 days but the hashing speed is damn unstable at Nicehash, SimpleMulti and GHash. Yaamp doesn't work at all.


Not realizing they wanted a screenshot of BFGMiner, ...

How can I show up the BFGMiner stats?


Not sure if anyone answered your question on this.  In order to see the bfgminer screen, you need to SSH (I use Putty) to your titan as user "pi" with the password you specified for "root" when you first entered the web interface.  Then type "screen -r" to bring up bfgminer screen.  To exit from the bfgminer screen use  "Ctrl-A" followed by "Ctrl-D".  That will disconnect you from screen without stopping anything.

I still have a die not working.  No further contact from Liam.  Maybe I hurt his fee-fees with my post.   Tongue

Thank you very much !!!

We miners have to stay united and I'm pissed after 6 months +1 week of waiting and 3 days working to get lose parts of hardware working, because AlphaMiner (= KnCMiner) has no need to ship 10000 USD hardware in a server case with a manual, right? The last word isn't spoken yet!


How much power do your cubes draw from the PSUs? My 4 cubes draw 244-246 watts each from two 1300 watt Enermax G2. 3 cubes have shut down 1 Enermax 1300 PSU after 6 hours but the PSU needed only some rest time to work again ... puh Smiley


I've read the current news form KnC today and I don't get hashing speed of 300+ at multi.ghash.io:3333.  2 cubes work nice between 100-155 MHs but 4 cubes between 0-260 with "stopped mining" messages nearly every minute.
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October 10, 2014, 03:07:45 PM
 #38472

Actually, have yo guys hear story about GT, whom sign a supply contract with Apple, and after their expansion of productivity, Apple negative to offer their contract of purchase, then GT's stock drop from 99 to 1.2usd with in a day.

Lesson learned never prepaid anything too good to be true.

Apple did that so they could buy GT on the cheap. All those new sapphire screens coming down the road.

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October 10, 2014, 04:05:53 PM
 #38473

So, what a disaster~ another reporting Titan not function, setup and updated new firmware then working around for 1day since out of box; what is the going on with KnCminer!?
I'm starting to worry again, since they announce ship titan, i can't sleep in the night, I wish I can high, but it looks like a disaster and elimination to us whom orders Titan from them, oh man~ I just wish to have a refund, I'm getting believed they were really screwed whole batch by now.




well not sure if this makes it better but at current conversion of alt coins to btc and difficulty etc....at the 10,131.80 price in usa I got my Titan at...IF the Titan worked on the day you got it at 400mh with no errors and multi-pool from what I can tell you'd be lucky to get 1/2 of your purchase price back (not counting electricity either) at best...

so with current problems we likely will see IF LUCKY 1/3 to maybe 1/2 of what we paid for the Titan back ...the rest is a loss and this imho is best case

it could get worse..they could start failing after the warrenty in a dramatic fashion (ie 90 days) so you would effectively have a door stop

that seems kinda likely from what I see....they likely plain will stop working within 5 months due to burn out plug issue or other and just plain not worth the money
at that point to RMA the unit...assuming you are in the 90 day warranty period.....

so from what I can tell from how the Titan is built 90 days may just be the ave life span of this piece of sh*t product which means gettting 1/3 of my purchase price back would be a miracle (not counting elec costs either)

by the by KNC hates me I've been warned on banning 3x and such....so someone else should bring up the fact that at the very LEAST the warranty on these units should NOT start until they actually have working units/firmware..then start everyone warranty at that point....seems sensible but bet they won't do so...we have guys that will have blown off at best 30 days of the warrenty on a non-working Titan before it even hashes...but then again ...seems sensible to me bet any one who asks this of them will be met by

you guessed it

'deafening silence" TM KNC

as a side note I'm at #2101x march 27th order....so where are they now ...still on march 19th or what? I'm still listed as paid just looked

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October 10, 2014, 04:13:55 PM
 #38474

My defective cube continues to degrade. 2 more DC/DC down as of an hour ago, for a total of 4 defective DC/DC on the same cube. Just sent a request to RMA the cube.

I received one defective cube as well.  3 of 4 DC/DC down.  The cube hashes at about 7Mh/s in bfgminer.  The other three cubes are working flawlessly around 75Mh/s each.

It seems as if this problem is widespread.  Do you think KnC has manufactured numerous cubes and shipped 3 winners and 1 loser to each of their customers?  
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October 10, 2014, 04:25:13 PM
 #38475

Anyone try pressing down on the DC components to see if they come live? I remember some batches of gear last year had possibly cold solder joints which were irritated with shipping (ups air, they throw things), and folks found they'd come alive by using physical pressure.

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October 10, 2014, 04:34:47 PM
 #38476

My defective cube continues to degrade. 2 more DC/DC down as of an hour ago, for a total of 4 defective DC/DC on the same cube. Just sent a request to RMA the cube.

I received one defective cube as well.  3 of 4 DC/DC down.  The cube hashes at about 7Mh/s in bfgminer.  The other three cubes are working flawlessly around 75Mh/s each.

It seems as if this problem is widespread.  Do you think KnC has manufactured numerous cubes and shipped 3 winners and 1 loser to each of their customers?  

https://www.cryptocoinsnews.com/knc-titans-missed-quarter-3-deadline-refunds/

Might be time to contact this guy. http://www.nova.se/en/employees/magnus-daar-2/
The article says he's looking at taking on KNC.

If you read "Shyliar's" pretty even handed review of the Titan (https://litecointalk.org/index.php?topic=22290.0)

After starting out very positive it ends 8 pages later like this:

Quote
Sorry for the long delay in continuing with this review. I wanted to be fair to KNCminer and give them ever opportunity to respond regarding my defective Titans.

The status of my two Titans has also changed in the absence of updates. Two of the cubes where a single die had failed now have two dies failed and as a result are running at half speed. One of the cubes that had been running well is now showing the same deterioration that leads to complete failure in a matter of days.

I understood that KNC would want to go through a troubleshooting process before issuing a RMA. I offer phone support in my work, am familiar with the process and fully expected it. In anticipation I provided KNC with details regarding my troubleshooting  to speed up the process. In my employment I troubleshoot industrial electrical and electronic systems. I am not green when it comes to solving problems and I had covered everything that could be done without using high end diagnostic equipment designed for the job.

The sum total of KNCs recommendations were to push in the pci-e cables properly. In fact they told me this twice in separate    e-mails. My response to them was to explain that my custom quality pci-e cables each came with a clasp on the male connector. That this clasp makes an audible click when inserted into the female as it clasps the rear of the connector: once heard it was virtually impossible for the connector to not be plugged in correctly. I followed their instructions removed each connector, stared at it and replaced it until the previously heard click repeated. My problems were not cured.

When making these recommendations they stated that if this did not fix my problem cubes that they would be happy to proceed with the RMA process. Finally they issued the threat. Every miner here will understand this statement and I will quote it. “as you can likely imagine we are extremely busy at this stage and we are doing further checks on the boards to determine the root cause of the issue. I cannot provide an exact date of when the cubes will be returned to you after repair/replacement.” In other words KNCminer is saying take what you have received or have no hashing power until some later date. They claim to be miners and every miner understands that with increased difficulty to not be hashing at all represents a complete loss. As miners they can only have meant to intimidate me. It's also interesting that in this statement they stated that they don't know what the root cause is. Obviously it's not pci-e connectors.

Finally I felt since KNC stated that they could not repair/replace my faulty cubes in a timely manner that a refund should be issued. I also felt that the process of one e-mail a day was designed to delay the asking beyond the 14 day period their local law stipulates when asking for a refund. Basically that it was important to ask for a refund in that 14 day window to protect my interests. When I asked that was the end of any response from KNCminer.

This will be my last posting here for sometime. I have already contacted a lawyer in Stockholm who is interested in helping. I believe it is in every KNCminer customers self interest to ask for a refund. It does not matter what their reaction is. It is important that you ask so you have followed the rule of their local regulations. If there is going to be a resolution in the future where they are forced to comply to the rule of law make sure you have.


Its obvious KNC really don't give a shit about their customers and are just trying to get these POS bricks out of the door as fast as possible so they can fob you off for 3 months until the warranty runs out. Does anyone here believe they will honour the batch one 1 Year warranty? I don't.
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October 10, 2014, 04:41:40 PM
 #38477

It seems as if this problem is widespread.  Do you think KnC has manufactured numerous cubes and shipped 3 winners and 1 loser to each of their customers?  

I have only one cube out of four capable of occasionally reaching 75 MH/s. Mine was shipped the first day of shipping I believe. Maybe they knowingly shipped defective cubes to meet September deadline, and started shipping good cubes later, putting only one bad cube in each shipment hoping that people wouldn't complain.
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October 10, 2014, 05:01:19 PM
 #38478

Titan owners!!

http://forum.kncminer.com/forum/news-and-anouncments/63190-titan-firmware-update-v1-04

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October 10, 2014, 05:43:43 PM
 #38479

In the ultimate form of irony I would take great satisfaction if a Neptune power connector failed and burned down their DC.
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October 10, 2014, 05:46:34 PM
 #38480

Can other Titan owners confirm that turning on debug level logging in the display menu knocks out DC/DC modules and causes the machine to become unusable ?
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