Swedish ASIC miner company kncminer.com

[xstr8guy]

KNC you should accept and refund everybody before it's too late ... !

do you think they listen in here or care, get a lawyer and tool up.

https://www.cryptocoinsnews.com/kncminer-issuing-titan-refunds/

don't worry they listen ... maybe they not care but it'll be somebody else who will

The article that you linked to is over a month old. How many refunds were issued since then? None?

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[forzendiablo]

i will join the class action

[Hunyadi]

What is the latest delivered order? It seems, the process is very slow. WTF KNC?!?

[Searing]

What is the latest delivered order? It seems, the process is very slow. WTF KNC?!?

If they reboot every 3 min and can't do any fast block coins...or multi-pool ..i think their stable pools are straight up lite coin

well does it really really matter?

[l3sny]

There is plenty of people interested in class action. Lots of money laying on the table waiting for some lawyers to pick it up

[Hunyadi]

What is the latest delivered order? It seems, the process is very slow. WTF KNC?!?

If they reboot every 3 min and can't do any fast block coins...or multi-pool ..i think their stable pools are straight up lite coin

well does it really really matter?

They really are that bad? Perhaps, they are trying to fix that, and that's why the delivery process is so slow.

[Searing]

What is the latest delivered order? It seems, the process is very slow. WTF KNC?!?

If they reboot every 3 min and can't do any fast block coins...or multi-pool ..i think their stable pools are straight up lite coin

well does it really really matter?

They really are that bad? Perhaps, they are trying to fix that, and that's why the delivery process is so slow.

check out the knc forums it is a bloodbath..they are not even in contact with luke jr. on his bfgminer....essentially imho it is not just firmware
it is the fact that the titan can't multi-pool nor use any coins that 'fast block" ie newer coins.....too much lag which makes me think that part is
at the bfgminer end..but knc refuses to ask author

essentially imho they "SEEM* to be (knc) just getting it out the door asap and get that 90 day warranty out there...if this drags on long enough
past the 90 day warranty with no refunds they likely can walk from support on the Titan..

but quality wise on the builds ...and all the rest you can read there (and past thread info on this thread) they are cutting their losses imho
and running to the arctic cloud asap......

its either that or they have no PR program anymore or customer service info to us....the silence is 'deafening' except for the fact that they state
all problems with firmware are "pool' problems...but they seem not to be watching this thread anymore for feedback info and the knc forums the help
from tech seems to consist of wait for firmware patch

anyway not looking like the KNC of old support wise ...looks very much the BFL of last year

[Hunyadi]

That's depressing 

[s1gs3gv]

KNC is unable to deliver a fully functional and reliable Titan machine to its customers. They are unable to provide even the most general estimates of a shipping date to its customers. They seem unable to fix the known firmware and DC/DC problems. They are unwilling to honor the implied warrantee of merchantability and fitness of purpose by providing refunds. They are unable to give clear replies to customers who inquire regarding RMA response times. Customers who purchased a batch 1 Titan are suffering financial loss due to its substandard performance, inability to mine on pools/coins of the customer's preference at advertised speeds, and the requirement for constant baby sitting to reboot the machine, repair filesystem damage on the SD card and install firmware upgrades. KNC have not shipped the promised Y cable adapters needed to ensure safe operation of the miner with standard ATX power supplies.

In short, yes its that bad and getting worse by the day. Every once in a while KNC rolls out some customer on their forum who has found a litecoin block or two at some 'KNC approved' pool to try to pretend that everything is OK but even these Titan owners are starting to have problems.

At the moment, Titan customers seeking refunds or compensation have a David and Goliath problem on their hands when it comes to obtaining justice. Expect to hear news about successful legal action against KNC as the rage grows and Titan customers get more organized.

[s1gs3gv]

anyway not looking like the KNC of old support wise ...looks very much the BFL of last year

Maybe they'll do an Alpha-T and offer us shares in the company instead of a miner

~L)L~

[s1gs3gv]

Hey,  

You call your Embassy for help to deal with this, every thing will take care inside Sweden domestic.  

I'd be surprised if that helped unless a group of us from the same country got together and asked for help as a group. And even then I'd be shocked if the (US) embassy did anything more than recommend a local lawyer.

[thorvald]

I`ve requested the refund Neptune batch 0 over 170 days ago
Called them and they told me that they reached until 19.04 with the refunds
​If anyone received a refund please post
They told me there ware lots of refunds going

T.

[jelin1984]

Refund for Titan or Neptune

[zakalwe]

Please everyone consider joining the class action lawsuit. The more people the more momentum to get things going and for proper things to fall in place.

Fill out the following form and email it to kncclassaction@gmail.com


Fill out the following form and email it to them:

Thank you for your email. We would love to talk to you. I am currently trying to get the website up with the basic intake form. For now, please fill out a basic questionnaire so I can do a basic intake. In general, I am really interested in your specific experience with KNC. If you know specific dates (of when you ordered, the expected delivery date, etc) and can reference your interactions with them (if any), that will be great. Thank you. Charlotte

Name:
Email:
Phone:
Address:
What product did you purchase from KNC?

Where did you purchase it from? (Example: KNCMiner.com)




How many did you purchase?

What was the total cost?

When did you purchase the products?

Did the products shipped to you? Y/N

If the products were shipped to you:

KNCMiner agreed to ship the product to you by when?

When did you actually receive the product?

Are the products as advertised?

If not, please explain...

 

Done yesterday.

[dstsb]

Any Titan deliveries this week? It has been pretty quiet 

[AussieHash]

http://www.coindesk.com/us-attorney-investigating-potential-class-action-suit-kncminer/

KnCMiner director of marketing and public relations Nanok Bie confirmed with CoinDesk that the company is aware of the potential class-action suit taking shape.

Bie stated that the bitcoin mining industry, and the ecosystem as a whole, is “a high-pressure business with a lot of strong feelings”, but argued that the class action suit being explored by Lin’s office will not succeed.

“There is no basis for legal action,” Bie said

[zakalwe]

http://www.coindesk.com/us-attorney-investigating-potential-class-action-suit-kncminer/

KnCMiner director of marketing and public relations Nanok Bie confirmed with CoinDesk that the company is aware of the potential class-action suit taking shape.

Bie stated that the bitcoin mining industry, and the ecosystem as a whole, is “a high-pressure business with a lot of strong feelings”, but argued that the class action suit being explored by Lin’s office will not succeed.

“There is no basis for legal action,” Bie said

 Sure what answer did you expect from their marketing director. The funniest part is when he says" we are a honest and transparent firm". Try and ask their support when will I receive my Titan. I hqve several email with answers like" unfortunally our system doesn't allow us to see the queue"

I'm sure I won't have any titan.
that bunch of clowns must close.

[s1gs3gv]

http://www.coindesk.com/us-attorney-investigating-potential-class-action-suit-kncminer/

KnCMiner director of marketing and public relations Nanok Bie confirmed with CoinDesk that the company is aware of the potential class-action suit taking shape.

Bie stated that the bitcoin mining industry, and the ecosystem as a whole, is “a high-pressure business with a lot of strong feelings”, but argued that the class action suit being explored by Lin’s office will not succeed.

“There is no basis for legal action,” Bie said

 Sure what answer did you expect from their marketing director. The funniest part is when he says" we are a honest and transparent firm". Try and ask their support when will I receive my Titan. I hqve several email with answers like" unfortunally our system doesn't allow us to see the queue"

I'm sure I won't have any titan.
that bunch of clowns must close.

Bie is a complete joke. Coindesk needs to listen to the stories of Titan and Neptune customers and read the KNC forums to understand the depths to which KNC has sunk.

The Titan is an unreliable faulty product that is unsafe to operate.

[rammy2k2]

so it looks like KNC turned out to be like 99% of ASICS companies, got the $$$ , started to miner for themselves , dont care about customers no more.

SAD

[metagnosis]

https://pbs.twimg.com/media/B0BvzxgIUAAPVqh.jpg:large