Swedish ASIC miner company kncminer.com

[btcusury]

It blows my mind that KNC have "sold" non working titans worth 10-20 million dollars and get away with it... how is that fucking possible ?

Yes, and insisting on sending the defective product, which may even be a fire hazard, instead of offering refunds and then using the Titans in their mining farm operation. How could they possibly believe that this was the smartest thing to do?

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[neo9436]

I've got what might be a dumb question.

What is quota for when you are setting up pools in the Titan?

[s1gs3gv]

I've got what might be a dumb question.

What is quota for when you are setting up pools in the Titan?

Its used for load balancing, which last time I checked didn't work right.
Check the bfgminer README on github for info on what the numbers actually do. ( https://github.com/luke-jr/bfgminer )

[neo9436]

I've got what might be a dumb question.

What is quota for when you are setting up pools in the Titan?

Its used for load balancing, which last time I checked didn't work right.
Check the bfgminer README on github for info on what the numbers actually do. ( https://github.com/luke-jr/bfgminer )

Thanks!

Are these beasts capable of mining X13 coins? I'm still a bit of a noob when it comes to this stuff, just pointed them at ghash (from my reading seems to be one of the only pools to work good) to try and minimize my losses on these things.

[s1gs3gv]

scrypt only at the moment. KNC is making noises about doing scrypt-n at some point in the future but VertCoin, one major scrypt-n coin, is moving to Lyra-2 proof of work ASAP.

[Bogart]

the titan arrived, no cables of course...

imagine the uproar if you were to subscribe to sky television and they sent you a receiver box but refused to put up a satellite dish?

it's the same.

ok two boxes seem to be fully operational, while 3rd is only at 75% and the 4th is at 50%

what can i do? i am not hitting 300MH

Aside from RMA it was suggested by KnC to turn off bad dies and clock the remaining working cores higher to regain some performance.  Not ideal but might work.  I just worry how much more power would be drawn through that single PCIe connector using this approach.  Anyone tried it yet?

I guess I'm one of the lucky ones (relatively speaking).  All of my dies work, and I clocked them all at 325MHz.  So far nothing has burned up.

I've been meaning to redo the power connectors on the hashing boards, but I've been too lazy to do anything yet.



You can see where I bumped the clockspeed after the first 30 hours or so.

Power draw at the wall is 1620W.

[Cablez]

@Bogart - Those are really pulling around 400W each!?!  Color me amazed they haven't torched right up.

[Searing]

Looks more like 18AWG,

Everybody is concerned about the wire gauge but the limmiting factor is the PCI-e power pin.. how much current can that take .. prob. not more than 9Amp at max.. !!(per pin)

Looks like its 8 or 9A depending on pin material.  It is also highly dependent on local temps and even the pcb traces it goes into.  The idea behind going to 16awg is really to reduce resistance/voltage drop which in turn lowers the local temp somewhat hopefully increasing the current capacity of the pcb connector a small bit.

All of this is really not necessary if they would just redo the pcb with 2 connectors.  It shouldn't cost much comparatively to constantly doing RMAs.

I have a guy who does high end electronics...ie he can repair with microscope etc robot built high end tv's for example (although he says eventually that won't work
anymore with robot builds) only 3 guys in the state that can do this

so it comes right down to having bad plug issues and sending it back ....probably will have him just fix/replace.....if as was stated on here (can't find the link from a guy
who got a knc email and quoted) it really is $400 usd to send the 1 cube back (i have one with 2 bad dies still with others mines 297.1 so KNC could prob tell me to go
for a hike anyway) ..but also in the quoted email it says can take up to 7-8 weeks to return..this was a week or two ago ...

if above is still true ...(could be longer this is an estimate by KNC) comes down to it I'll just have him mod the problem unit(s) if it comes to that

I asked on KNC forums about this but doubt I'll get a reply as detailed there as the guy who quoted the email got

thought i saved the link will try to dig it up

@Bogart - Those are really pulling around 400W each!?!  Color me amazed they haven't torched right up.

I was thinking the same thing.. probably ice cold ambient temps + good ventilation + maybe 240V?  

and as an above post asks I'm running mine at 220v with 20amp sep circuits each and a triplite euro 220v surge protector on each

the triplite is a good deal ..ice storms here brown out city...i'm sure it helped big time

[bit_junkie]

I would avoid KnCMiner at all costs. They are fast to take money but do not honor their word about refunds.

FACTS:
—————————
I PAID KnCMiner USD$13,200.20 in December 2013.
I REQUESTED a refund on May 2014 from Kurt.

TODAY is November 11, 2014, which is:

340+ days from when I placed my order.
170+ days from when I requested my refund.

KnCMiner only gives excuses about refunds and deletes posts and bans people from its forums.

I encourage all the other KnCMiner victims to:

1) post here
2) post on social media
3) file complaints with the bureaus below
4) be persistent

konsumentverket@konsumentverket.se
The Swedish Consumer Agency and the Consumer Ombudsman together comprise the central government body responsible for consumer affairs. An important task for us is to ensure that the market complies with laws applicable in the consumer field. The main laws are the Marketing Act, the Consumer Contract Terms Acts and the Product Safety Act.

If you have questions about cross border trade you can contact Konsument Europa, www.konsumenteuropa.se, telephone: +46 54 19 41 50.

You can also make a complaint to the National Board for Consumer Complaints (Allmänna reklamationsnämnden, ARN www.arn.se). ARN is a government authority, whose main function is to resolve disputes between consumers and tradesmen/companies. The Board issues recommendations for the purpose of settling disputes. The address to ARN is Box 174, 101 23 STOCKHOLM, telephone: +46 8 508 860 00.

Good luck and keep at it.

[dropt]

Is KnCMiner the only one company that promises scrypt-n mining?

Bitmaintech says their L1 will be Scrypt-n compatible.  We'll see in December I suppose.

[MATRIXBOY]

Hello,

just i want to give everybody who is interested, some information about KnC Miner and their T&Cs. This information is from my lawyer in Sweden.

Everybody who wants a refund and are customers, they have a realy good chance to get back the money (refund).

If KnC tell you, that you are a business and you go to the court in sweden, KnC have to prove that you are a business (is proof obligation in the). They have to present the document that you are a business (business identification number). If they can not prove it, the T&Cs of KnC will switch AUTOMATICALLY to a consumer contract!  In this case you have a 14 day right of withdrawal.
Problem is, that everybody, who wants refund, have to go to the swedish court, because every judgment is individually and can not copied to other consumers/customers!

The most important thing is, you have to cancel the contract with KnC within 14 days after delivery. If KnC rejects your right of withdrawal, it doesnt matter because when you go to the court and will win there, you have preserved the form of the consumer rights because you have changed automatically.

More information soon...

MB

[unrealistic]

Good to know that it is possible to get some refund.

[Searing]

Is KnCMiner the only one company that promises scrypt-n mining?

i think a 'flower technologies' did but they may be kaput

the key thing to remember about KNC is the word 'promises'

I would not hold my breath on this happening and if it does it will be next year imho they will
even start to look at such with all the crap they have on their plate

at least now I have a really really good idea on why bitcoinorama left this last spring
that seems pretty clear as mud.....hard to work for KNC customer service ie tech support
if the firm does not believe in it.....interesting to see how long his NDA was ...which is
another guess on my part

[Richard1989]

https://lagen.nu/1990:932
The Swedish law actually protects the consumer a great deal. Not only do you have the right to a full refund. You even have the legal right to an additional compensation. Just bring them to justice, and you will see that they will have to pay you. Next to a law suit, I suggest you contact Konsumentombudsmannen here: http://www.konsumentverket.se/otherlanguages/English/

[mixan]

http://www.arn.se/English

[mwizard]

https://lagen.nu/1990:932
The Swedish law actually protects the consumer a great deal. Not only do you have the right to a full refund. You even have the legal right to an additional compensation. Just bring them to justice, and you will see that they will have to pay you. Next to a law suit, I suggest you contact Konsumentombudsmannen here: http://www.konsumentverket.se/otherlanguages/English/

Swedish law may protect the consumer but the impression from the above web sites is that the Swedish consumer organisations are not the enforcers of the law.  The consumer organisations appear to depend on the voluntary cooperation of both parties.

The Konsumentombudsmannen and Consumer Agency can do a range of actions but generally does not become involved with individual consumer disputes.

The Board for Consumer Disputes (ARN - http://www.arn.se) can make rulings but the rulings appear to be recommendations only and not legally binding. 

[cryptodevil]

In discussion with the lawyers today, my friend was advised that his company's handling of the cancellation was absolutely correct in that he could show evidence for KnC themselves admitting that the units were not able to mine on all scrypt applications, while "can be utilised for any Scrypt-based application" is still even being claimed on the product sales description on their website today and that his subsequent explicit cancellation instruction to KnC on the basis that they did not have a product that met the product description (and still doesn't!), meant that KnC do not have the right to declare the Titan to be a 'non-refundable' product because, as he suspected, they haven't met their side of the deal.

Although, to be honest, his lawyer doubted the likelihood of KnC declaring a product to be 'non-refundable' to stand up in court anyway as it would be considered an unreasonable condition of sale.

At the point you cancel, KnC are required to honour that cancellation on the basis that, all the while their product cannot perform as was originally specified, they have not met their obligations in the sales contract and, therefore, your cancellation is valid and they must refund the money paid to them. Even if they subsequently manage to scrape together a firmware that magically fixes these performance issues, it's too late, if you've cancelled the order then they don't get more time to try and fix the units deficiencies, they have to accept the cancellation and refund.

He has to wait on KnC's response to his lawyers letter as they have until Friday to refund the money but if they do not his company is just going to sue them.

So, that is a B2B transaction for you to consider. Despite KnC's attempts to paint a B2B sale to be subject to onerous limitations of liability, it is not. They haven't produced a product that performs as the sales description stated. End of.

[s1gs3gv]

In discussion with the lawyers today, my friend was advised that his company's handling of the cancellation was absolutely correct in that he could show evidence for KnC themselves admitting that the units were not able to mine on all scrypt applications, while "can be utilised for any Scrypt-based application" is still even being claimed on the product sales description on their website today and that his subsequent explicit cancellation instruction to KnC on the basis that they did not have a product that met the product description (and still doesn't!), meant that KnC do not have the right to declare the Titan to be a 'non-refundable' product because, as he suspected, they haven't met their side of the deal.

Although, to be honest, his lawyer doubted the likelihood of KnC declaring a product to be 'non-refundable' to stand up in court anyway as it would be considered an unreasonable condition of sale.

At the point you cancel, KnC are required to honour that cancellation on the basis that, all the while their product cannot perform as was originally specified, they have not met their obligations in the sales contract and, therefore, your cancellation is valid and they must refund the money paid to them. Even if they subsequently manage to scrape together a firmware that magically fixes these performance issues, it's too late, if you've cancelled the order then they don't get more time to try and fix the units deficiencies, they have to accept the cancellation and refund.

He has to wait on KnC's response to his lawyers letter as they have until Friday to refund the money but if they do not his company is just going to sue them.

So, that is a B2B transaction for you to consider. Despite KnC's attempts to paint a B2B sale to be subject to onerous limitations of liability, it is not. They haven't produced a product that performs as the sales description stated. End of.

Exactly. Please keep us all updated and if possible provide contact info for your friend's representative. I'm tired of waiting for KNC to fix all these problems and have requested a refund based on the product not meeting its advertised suitability for 'any scrypt application'.

[BitcoinPappi]

Hi Guys/Gals,


Got my titan today that was preordered unfortunately. However I am currently having some issues with the miner.

Symptoms:

1. Controller only boots and displays IP when there are no cubes connected
2. If any single cube is connected to the controller it refuses to boot

I also bought a new SD card and also tried switching around the cables. But the controller still refuses to boot once a cube is connected to it. Any advice or suggestions ?

[l3sny]

Any news re our bonus Neptunes?