UPS is holding my titan for 2 weeks now since I don't want to release it to the customs and pay additional 2000$.. how long can I keep it at UPS's hands ?
What is in that box is not what you paid for. It is an unfinished Titan that KnC shipped to you in full knowledge that it had LIMITATION ON USE that was not disclosed at the time of purchase.
That they are frantically trying to make features work, such as p2pool, is not a 'fault' issue it is an unfinished product issue.
The inability to properly function on certain pools and coins when they chose to despatch your miner is not as a result of a design fault but, rather, a design fact.
Simply put, they are still trying to build the product you actually paid for AFTER having shipped it to you.
They are not allowed to do that. A fault discovered after delivery is one thing, an unfinished product that is knowingly being shipped with design fact limitations in its firmware is akin to shipping you a car with three wheels and limited performance when you paid for one with four and they knew that what they were shipping you was not what you paid for, yet they chose to ship it anyway with the intention of completing it after you'd had it in your possession for a period of time.
If you cancelled your order on the basis that the product was not what you paid for and they claim it was, all the while knowing that it had a limitation on its use that was not originally intended to be in the finished product and is not intended to be in the finished product, then it is not a finished product and they do not have the right to finish manufacturing it on your premises and on your time.
They certainly do not have the right to force delivery of goods that they know are incomplete and their continued intransigence on this matter is going to trip them up big style. If I were a VC company recently invested in KnC, I'd be *really* worried about the chance that all those millions handed to KnC were going to be pumped into legal fees in a vain attempt to dodge responsibility for a fact that is already proven against them.
Here's the facts:
1. KnC's own staff confirmed that the Titan would mine all scrypt coins on any pool the customer chose - the explicit evidence for this was posted by them on their own website back in March.
2. There is no evidence to support KnC's recent claim that the Titan was being promoted as a 'straight-forward Litecoin-miner' and, even if we were to generously accommodate that baseless assertion as though it were true, the inability to mine on Litecoin's p2pool is a limitation of use for a 'straight-forward Litecoin-miner'.
3. Evidence posted on their own website AND in email correspondence, proves that they knew it to have limitations prior to shipping, such as an inability to mine on Litecoin p2pool, let alone all the all limitations related to the, previously promised, 'any scrypt coin any pool' functionality.
No company is allowed to ship a product they *know* to be unfinished or incomplete and they certainly are not entitled to keep parroting "No Refund!" when, even if such an onerous condition of sale were allowed to stand in a court of law (doubtful), it would only apply to the finished product, you know, the one you actually paid for, not the one they decided to ship before they were done building it.
