the_viper (OP)
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Merit: 10
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April 12, 2013, 09:50:33 AM |
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Hi guys,
Finally got my support ticket answered today on Mt.Gox,
I transferred funds in Euro to their acount on 04-04 and I'm still waiitng on them to credit my Mt.gox account after 8 days total or 6 woring days when tehy say it should take 2-3.
Just wonderign is anyone else in the same boat or are they now just giving me the runaround saying "The transaction is yet to reflect we will continue to check and keep you posted."
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jones
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April 12, 2013, 10:14:28 AM |
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Same here, SEPA on 5th Apr. - no funds yet
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the_viper (OP)
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Activity: 315
Merit: 10
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April 13, 2013, 09:12:46 AM |
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Same here, SEPA on 5th Apr. - no funds yet
At least it's not only me than so, Been getting the run around from them saying get a recepit from you bank and so on but had a feeling it was delays on their end and they have been just giving me the runaround |
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holorga
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April 14, 2013, 07:57:55 AM |
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I've been waiting to receive a sepa withdrawal for 11 days now, waiting for their support to reply.
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John Self
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April 14, 2013, 08:26:49 AM |
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Use bitstamp guys, they received my SEPA payment within hours.
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14GXJ3Q16PJNNF6v4iyxhvuhacuhvckMym
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carlos
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Activity: 107
Merit: 10
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April 14, 2013, 10:24:58 AM |
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same here. i was doing wbk to wbk transfer (intrabank - so i know exactly when it was deposited to mtgox account) earlier this week and its not funded yet...
(two weeks ago it was funded within 24 hours after deposit)
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carlos
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April 14, 2013, 12:35:51 PM |
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With recent frozen accounts of Bitcoin-24 in WBK Poland, I hope its not similar case and Polish gov is going after bitcoin exchanges by freezing their polish bank accounts... |
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the_viper (OP)
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April 14, 2013, 05:47:24 PM |
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Yea the Mt.Gox account is in poland but I think they would have to make an announcement if it did happen but then again knowing those guys....
Live and learn I guess.
BUt yea +1 on Bitstamp, I also put funds in there AFTER my Mt.Gox transfer that is still to show and they came through Saturday after 3 business days..4 days total
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carlos
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April 14, 2013, 06:53:50 PM |
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I've got reply from support - very generic and lacking any details... Is gettin more strange... We have received the transfer the transfer and due to the more stringent AML requirements we need to verify all transactions before crediting them. I will update you once the funds are processed to your account. No ETA, no reasons.. |
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alexh
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April 14, 2013, 06:57:01 PM |
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I had to wait nearly 14 days until it was deposited. The support didn't ever answer my mails. However, that was during the Ddos...
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lagmo
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Activity: 67
Merit: 10
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April 15, 2013, 07:45:12 AM |
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I've been waiting to receive a sepa withdrawal for 11 days now, waiting for their support to reply.
Ditto, 10days wait and I just got this: "Thank you for waiting and sorry for delay. We were able to locate the transaction in question. It appears that our bank is still in the middle of processing the funds, and we will keep you updated once the transactions is processed. We apologize for any inconvenience this may cause. Let us know if you have any other questions.
Thanks,
MtGox.com Team"
So the transfer hasn't even been sent yet, not a happy camper right now...  |
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the_viper (OP)
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Activity: 315
Merit: 10
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April 15, 2013, 02:08:47 PM |
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I've got reply from support - very generic and lacking any details... Is gettin more strange... We have received the transfer the transfer and due to the more stringent AML requirements we need to verify all transactions before crediting them. I will update you once the funds are processed to your account. No ETA, no reasons.. I FINALLY GOT my deposit today after getting that same update 24 hours ago so hopefully you wont have to wait much longer. In total 10 days it took from making the transfer to the funds appearing in my Mt.Gox balance :/ |
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holorga
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April 16, 2013, 01:51:42 AM |
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got a reply from a support regarding my 13 days late SEPA withdrawal Thank you for waiting and sorry for delay. We were able to locate the transaction in question. It appears that our bank is still in the middle of processing the funds, and we will keep you updated once the transactions is processed. We apologize for any inconvenience this may cause. Let us know if you have any other questions.
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lagmo
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April 16, 2013, 04:18:21 AM |
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Got a 2nd slightly more in depth response. Thank you for your reply and we apologize for the inconvenience that this may have caused. We have reached the daily limit for withdrawal that was imposed on us by our bank and all withdrawals are now being queued for processing and all will be processed according to the daily queue and we will keep you updated once processed and we apologize for the inconvenience.
Thanks,
MtGox.com Team |
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KJaneway
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April 17, 2013, 12:53:51 PM |
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Puh. I got the same problem. Have 2 SEPA transfers since 2 weeks in queue. Perhaps they should make an counter on ther site showing the actutal queue position, although i know that this would be nearly impossible... We will see how long we have to wait...
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jones
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Activity: 44
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April 20, 2013, 07:56:13 AM |
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my first withdrawal arrived yesterday: took 14 days!
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rini17
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April 20, 2013, 08:11:03 AM |
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Happened to me too, one ear ago. Got everything out of gox and never looked back. Please move elsewhere too and leave gox die!
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pajak666
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April 23, 2013, 04:16:25 PM |
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My withdrawal from 11th april just went through.
Polish bank account fwiw
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