It is not from acting badly. do you know which implies an account blocked for 48 hours without notice.? is what there is to see
The hard fork was announced for quite some time.
At hard fork it can happen that some web services get disrupted.
While is clearly not nice for such a service to get disrupted, while I cannot really understand why it takes so long, I can only tell: people use to advise the use of local wallets for good reasons. Maybe next time you'll think on this.