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Author Topic: 1xbit account locked after tried to withdraw about 4 BTC  (Read 200 times)
danaigreece
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June 24, 2020, 05:09:13 PM
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I was using my 1xbit account and suddenly after the moment I tried to withdraw my balance, which was slightly below 4 BTC, I could not login any more, and credentials keep showing as wrong when I am sure they are not. I wrote to customer support, who said Security team would reach out, and have been waiting since then, with 4 BTC somehow pending as of course the withdrawal did not get processed.
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jackg
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June 24, 2020, 05:20:46 PM
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I think they're a known scam, I'd just email their support again though and see if they'll respond if they responded the first time... I'm not sure the trend in how they scam or how it works but I think they've done similar to a lot of people...

https://bitcointalk.org/index.php?topic=5179175.0 post 3 here is an example...

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June 24, 2020, 06:46:08 PM
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Check the Google search results. There are plenty of accusations against them. From what I've read, it might help to stay persistent. Don't give up on your money.

The problem is that they're advertising quite aggressively, leading to more and more victims.

Don't visit my shitcoin blog: OCOIN.DEV
Use cointracking.info for tax declaration & tracking of your trades!
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June 24, 2020, 07:11:21 PM
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Check the Google search results. There are plenty of accusations against them. From what I've read, it might help to stay persistent. Don't give up on your money.

It is a shame that persistence is becoming the key to success more and more when dealing with company support, I've successfully done it myself against an exchange in the past and it worked but it's quite annoying...

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August 27, 2020, 11:16:34 AM
 #5

I was using my 1xbit account and suddenly after the moment I tried to withdraw my balance, which was slightly below 4 BTC, I could not login any more, and credentials keep showing as wrong when I am sure they are not. I wrote to customer support, who said Security team would reach out, and have been waiting since then, with 4 BTC somehow pending as of course the withdrawal did not get processed.

Please provide me with your account number in PM, I'll ask our security to re-investigate your case.
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