MtGox withdrawal delays [Gathering]

[ruggero]

My withdrawal has been stuck for almost 33 hours now!!
http://skanner.net/MtGox/mtgox_tx.php?searchme=8c94a0166007d882b8d64504a823cffd7763d9a505cb0066ce9e73925693027c&Submit=Search

Is there absolutely anything one can do besides waiting?!
No answer from support yet either... Actually they haven't even assigned my ticket a support operator yet...

[1713516078]

1713516078

[sturle]

My withdrawal has been stuck for almost 33 hours now!!
http://skanner.net/MtGox/mtgox_tx.php?searchme=8c94a0166007d882b8d64504a823cffd7763d9a505cb0066ce9e73925693027c&Submit=Search

Is there absolutely anything one can do besides waiting?!
No answer from support yet either... Actually they haven't even assigned my ticket a support operator yet...

There is nothing you can do.  Input already spent means they have given up this attempt and are trying to cancel it by issuing a new transaction using one of the same inputs with a higher fee.  MtGox will issue a new transaction for you when the cancelling transaction goes through.  Sometimes the cancelling transaction is troublesome as well, and that's when the waiting starts getting long..

[ruggero]

Hi Sturle, thanks for your reply. This is the first time something like this happens to me, I never had problems with MtGox before.
I understand there is nothing I can do, except checking now and then http://skanner.net/MtGox/mtgox_tx.php

When the present transaction will be canceled, it will disappear from http://skanner.net/MtGox/mtgox_tx.php I assume, is that correct?
The new transaction will also broadcast to the blockchain with a different tx number I assume. But what if that still doesn't go right? Then in that case I can't follow it anymore, can I?

Such a bad timing! Also, I don't get why the http://skanner.net/MtGox/mtgox_tx.php reports an amount of more than 12 BTC, my withdrawal was only about 1.2 BTC... I guess I'm a real noob when it comes to transactions gone wrong!

[Rampion]

Amazed by how people still tries to cash out using MtGox.

I didn't see any report of somebody successfully cashing out a significant amount of USD in months.

I just received my 5%-fee wire that was requested 4 weeks ago.

USD? Was it more than $10k?

[trdiablo]

Good news everyone, MtGox doubled their SEPA limit! This might mean that the withdrawal queue is reduced.

https://www.mtgox.com/press_release_20131120.html

[RaTTuS]

a doubled limit is OK - but not when the price keeps going up ..... ;-p

[mp420]

Good news everyone, MtGox doubled their SEPA limit! This might mean that the withdrawal queue is reduced.

https://www.mtgox.com/press_release_20131120.html

Neat! Although the volumes are still scary even with the doubled limit. Might take a lot more jumping through hoops from MtGox to actually be able to clear their SEPA queue.

[mike81]

Good news everyone, MtGox doubled their SEPA limit! This might mean that the withdrawal queue is reduced.

https://www.mtgox.com/press_release_20131120.html

Neat! Although the volumes are still scary even with the doubled limit. Might take a lot more jumping through hoops from MtGox to actually be able to clear their SEPA queue.

I think it helps that they only allow a transfer every 20 days. I'm wondering if the limit was the number of transactions or the amount or EUR.

[ruggero]

49 hours later and still no sign of my BTC withdrawal...
(nor answer to any of the support tickets I opened...)

[kkaspar]

Bitcoin community should inform newcomers about the dangers involved when dealing with MtGox. MtGox only preys upon new people who don't have experience when dealing with them. MtGox is giving the bitcoin market system a bad name and it shouldn't be just ignored and left as it is.
For instance bitcoin.org guides you straight to MtGox while saying "Well-known bitcoin exchange. Sign up for an account, verify yourself and you can purchase a large number of bitcoins.". What it should say is "Bitcoin exchange that is well-known for various problems". The bitcoin community shouldn't just accept the low quality standards that MtGox has to offer. It is absurd that these faults are only discussed by a few people in this forum and the rest will just accept them as they are. People should be warned and the community leaders should be the ones who do it on pages that are widely visited.

[ruggero]

You know, technical problems happen, things can go wrong, but that they say they have a 24/7/365 support and have not bothered to give a single answer in 50+ hours is ridiculous!

[RaTTuS]

@magicaltux was on irc about 1.5hrs ago ....

[Alpaca Bob]

Bitcoin community should inform newcomers about the dangers involved when dealing with MtGox.

+1

[anthonyc0603]

I have now been waiting 60 hrs for my BTC withdrawal to be re-submitted.  I have put in 3 support requests and they are all still awaiting assignment.  I have emailed Mark at his bitcoin foundation email address and also circulated details of this problem to the board of the bitcoin foundation.  The transaction is;

6a7f8f2e72ed20ee00885fe4424a02db017e03739ca6982f99371f5d73eaa365

I tried pushing the raw tx to the network but it told me it was a double-spend.

I understand that MtGox is under all sorts of pressure but he has had a bumper year and should be able to get organised.  There is no excuse for not communicating on an issue of this nature.

[Groo]

I am still waiting on a withdrawal from 5 months ago with Gox. They have not answered any support requests lately either. Asked for an update days ago and no reply. Created a new support request a couple days ago and it hasn't even been assigned yet.

I don't think they can really be considered an exchange any more. It's more of a bitcoin shop where you can buy bitcoins at inflated prices. Or, you can throw your bitcoins away by turning them into special Mtgox virtual  USD,  AUD etc which only exists in the mtgox world.

Look at their facebook page and their canned answers to every question. I don't think any real people work there anymore. MtGhost company.

[Taborresen]

My withdrawal has been stuck for almost 33 hours now!!
http://skanner.net/MtGox/mtgox_tx.php?searchme=8c94a0166007d882b8d64504a823cffd7763d9a505cb0066ce9e73925693027c&Submit=Search

Is there absolutely anything one can do besides waiting?!
No answer from support yet either... Actually they haven't even assigned my ticket a support operator yet...

There is nothing you can do.  Input already spent means they have given up this attempt and are trying to cancel it by issuing a new transaction using one of the same inputs with a higher fee.  MtGox will issue a new transaction for you when the cancelling transaction goes through.  Sometimes the cancelling transaction is troublesome as well, and that's when the waiting starts getting long..

Hei Sturle. Nordmann her. Akershus.

I sold some bitcoin -> NOK at Mt.Gox 6-7 days ago made the transfer to my Norwegian bank in NOK just after.  Do you know how long time it takes for Mt.Gox too send money to norwegian banks? Any history?

Landsmann.

[tvbcof]

Bitcoin community should inform newcomers about the dangers involved when dealing with MtGox.

+1

That is why I whine incessantly about the issues I'm having.  It keeps the threads active and near the top of the various boards.  Hopefully newbies will see them, and if the complaints are fairly legitimate (which I believe to be the case) then hopefully people can avoid being burnt.

It would be nice it there were a more reliable way for new users to obtain high quality information on what firms were trustworthy and functional.  The Bitcoin Foundation doesn't seem to give a shit as long as somebody pays the dues (e.g., Tradefortress and his inputs.io scam.)

I gotta believe that Mt. Gox would be better off to just come clean about their issues and say straight up that they cannot support USD in user-sell mode.  If that were the case, I would have just monitored the situation and would probably use them again when it became possible.  That they are still trying to suck customers in just plain sucks.  I hope that they are losing more customers in the long run than they are gaining by this strategy.

[bernard75]

2) Increased SEPA withdrawal limits

You’ve been asking for it, and now we’ve managed to negotiate with our bank in Poland to better facilitate SEPA withdrawals. In fact, they’ve doubled our limit. This is great news, and we’re trying to get more all the time to increase the speed of withdrawals.

ROFL

[mestar]

I think that the 50k EUR withdrawal limit is complete BS, made up by the Gox head himself.  What bank would put such a limit on their clients, they, after all, make money on volume.

What kind of law would say "you should only be able to transfer 50k EUR per day from Japan to Europe". 

It could be that the Gox money is already seized by the FBI, or MTGox think they can increase their volume (and thus the profits) by artificially keeping the funds trapped.

[Syke]

I just received my 5%-fee wire that was requested 4 weeks ago.

USD? Was it more than $10k?

Yes and yes.