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Author Topic: MtGox withdrawal delays [Gathering]  (Read 908375 times)
sameev29
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January 31, 2014, 08:19:24 AM
 #3141

Can Japanese people withdraw money to their bank accounts at shortest time?
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January 31, 2014, 08:56:10 AM
 #3142

Have they stopped everyone from attempting withdrawals while this is going on?
I'm getting the following message when I attempt to access my Funding options:

'account has been restricted from accessing funding options'

Is everybody getting this?
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January 31, 2014, 09:00:20 AM
 #3143

Update from mtgox in jp a few minutes ago -   
17:44 2013-01-31 JST-
--
平素よりMtGoxをご愛顧賜り厚く御礼申し上げます。

この度、お客様のMtGoxアカウントへのご入金をより円滑に行うため、2月3日より日本国内への送金方法が変更となります(※1)。

現状では、入金先として指定のジャパンネット銀行振込先へご入金いただいておりましたが、2月3日より、お客様ごとに個別に割り当てられたジャパンネット銀行の新規入金口座が提示される形へ移行いたします。また新規入金口座は、お客様のMtGoxアカウントと連動いたします。

このたびの変更により、お客様からのご入金をよりスピーディーに弊社のシステムが確認することが可能となります。また、これまでご入金の際に送金人名欄にお客様の口座番号のご記入が必須となっておりましたが、お客様専用の口座をご用意することでご記入のお手間やエラーによる遅延を防止いたします。

すでにお客様が既存のジャパンネット銀行の振込先へご送金された入金分につきましては、従来通りお客様のアカウントに入金されます(送金人名欄にお客様の口座番号が正確に記入されていない場合は対象外となります)。本件におけるお問合わせにつきましては、MtGoxカスタマーサポートまでメールにお問合わせ頂けますようお願いいたします。

お客様のご理解とご協力を賜りますようお願い申し上げます。
--

It s about JPY deposits.
They set a new way for deposit which consists in granting each customer a specific bank account from Japan Net to make the deposit smoother.
Well ok.

But what about JPY withdrawals?
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January 31, 2014, 09:13:59 AM
 #3144

Gox will be releasing a statement later today regarding btc withdrawal delays
And here it is.  The transaction queue has been decreasing for the last 8 hours, btw.  They could actually be working on it, as they claim.

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January 31, 2014, 09:25:05 AM
 #3145

Gox will be releasing a statement later today regarding btc withdrawal delays
And here it is.  The transaction queue has been decreasing for the last 8 hours, btw.  They could actually be working on it, as they claim.

So CCMF or price down? Not sure when it comes to Mtgox.  Grin

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January 31, 2014, 11:15:39 AM
 #3146

Can Japanese people withdraw money to their bank accounts at shortest time?

Residents of Japan can probably do it fastest. Since the new year however there has been a steady delay which I think is growing slowly longer. I submitted a withdrawal on the 5th and it took 8 business days. It seems like ones following have been 10b.d. or so. I submitted one on the 27th and obv will let people know when it goes through.
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January 31, 2014, 01:41:38 PM
 #3147

For JPY now 22 calendar days to be processed.

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arniea
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January 31, 2014, 02:28:01 PM
 #3148

Gox will be releasing a statement later today regarding btc withdrawal delays


any source?

I was chatting with two members of Gox support earlier. They said there will be an announcement today (sorry i don't have a screenshot). I asked them was it bad news i.e. exchange closing / liquidity problems. They said no, not at all, they just needed people to be patient.

They said it was a 100% technical issue, a "dust problem" whatever that means.

I asked if Mark K could reproduce the "trick" he did one other time to prove they were solvent i.e. move a heap of BTC between two internal wallets so we know they have the coins. The support guy didn't commit to doing it but said it would be raised with Mark K.

I guess we can only wait and see.

Okay, so you know some people inside Mt.Gox, can you ask them what's the reason for the delay of SEPA withdrawals too?
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January 31, 2014, 03:18:31 PM
 #3149

For JPY now 22 calendar days to be processed.



which bank are you using?
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January 31, 2014, 06:06:47 PM
 #3150

Thank you for the email. We can see that your withdrawal is yet to be processed. The transactions are being re-issued automatically, however we will also escalate this to our developers and update you once the withdrawal is processed.

Best regards,

MtGox Team

got this in email ~hope alive?

Looks like  support was full of shit nothing recieved . Mine was transfer to online wallet.
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January 31, 2014, 06:12:28 PM
 #3151

Just got to be patient - nothing else you or any of us can do.
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January 31, 2014, 06:12:43 PM
 #3152

Thank you for the email. We can see that your withdrawal is yet to be processed. The transactions are being re-issued automatically, however we will also escalate this to our developers and update you once the withdrawal is processed.

Best regards,

MtGox Team

got this in email ~hope alive?

Looks like  support was full of shit nothing recieved . Mine was transfer to online wallet.

What online wallet are you using?

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donk4u
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January 31, 2014, 06:26:46 PM
 #3153

wasn't to an exchange or anything
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January 31, 2014, 06:32:05 PM
 #3154

you guys really need to calm down!

I have received a fixed btc transfer this morning, I have also got one last night. I was waiting for that one for 4 days now.
so MtGox is clearly fixing the issue, just give them some time!

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January 31, 2014, 06:41:44 PM
 #3155

you guys really need to calm down!

I have received a fixed btc transfer this morning, I have also got one last night. I was waiting for that one for 4 days now.
so MtGox is clearly fixing the issue, just give them some time!



good for you where is mine? how long does it take to send when they do auto resend? Screw everyone else as long as you got paid i gotcha. Nice FIRST POST BTW! Im waiting 5 days nice to see you got paid ahed of me and 2x no less
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January 31, 2014, 06:47:31 PM
 #3156

I've had a request for a $1k USD withdrawal (wire to US checking acct) since Dec. 1, 2013. For awhile it sat in "pending" where it was cancelable . It has since disappeared from the pending and is now in no man's land. Obviously, no funds have been received. I transferred some coins out of Gox since I am getting very concerned with their business. The coin transfer hit instantaneously, which is good news, but as an international fiat business they are basically completely dead, IMO. FWIW.

Also, I know a JPY citizen so I'd be interested in buying here (e.g., coinbase) and selling there, IFF they actually are transferring money internally, which seems to be questionable. If anyone is getting JPY out it would be great if you could tell me which fincancial institution you could recommend.

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January 31, 2014, 06:49:20 PM
 #3157

you guys really need to calm down!

I have received a fixed btc transfer this morning, I have also got one last night. I was waiting for that one for 4 days now.
so MtGox is clearly fixing the issue, just give them some time!



good for you where is mine? how long does it take to send when they do auto resend? Screw everyone else as long as you got paid i gotcha. Nice FIRST POST BTW!

man, you really have some issues!

I am still down in terms of the funds, I transferred 12.4 in 7 batches and only arrived 5.8btc, but I am not raging here pointless. I am waiting as I see they have issues, and they are fixing it slowly.

It does not help if you just spread the panic! so just chill down.

btw: imho there is no relation between time of membership on the site and writing clever/stupid things, you might wanna think about this.

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January 31, 2014, 06:51:49 PM
 #3158

thanks for your shilling efforts newbie , please have gox send ya a little extra for your efforts you just happened to make a new account so could chill everyone down very nice. If they sent me an email maybe I wouldn't be uptight . I don't think thats too much to ask for after charging me 20 plus percent markup to get my mone off. Other exchanges at 788 but gox charged me   950 5 days later 1 email no withdrawl and i should be chill i see.
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January 31, 2014, 06:57:05 PM
 #3159

I've had a request for a $1k USD withdrawal (wire to US checking acct) since Dec. 1, 2013. For awhile it sat in "pending" where it was cancelable . It has since disappeared from the pending and is now in no man's land. Obviously, no funds have been received. I transferred some coins out of Gox since I am getting very concerned with their business. The coin transfer hit instantaneously, which is good news, but as an international fiat business they are basically completely dead, IMO. FWIW.

Also, I know a JPY citizen so I'd be interested in buying here (e.g., coinbase) and selling there, IFF they actually are transferring money internally, which seems to be questionable. If anyone is getting JPY out it would be great if you could tell me which fincancial institution you could recommend.


Withdrawal: Pending is cancelable manually? Where is that option? I must have totally missed it.

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January 31, 2014, 07:01:44 PM
 #3160

I've had a request for a $1k USD withdrawal (wire to US checking acct) since Dec. 1, 2013. For awhile it sat in "pending" where it was cancelable . It has since disappeared from the pending and is now in no man's land. Obviously, no funds have been received. I transferred some coins out of Gox since I am getting very concerned with their business. The coin transfer hit instantaneously, which is good news, but as an international fiat business they are basically completely dead, IMO. FWIW.

Also, I know a JPY citizen so I'd be interested in buying here (e.g., coinbase) and selling there, IFF they actually are transferring money internally, which seems to be questionable. If anyone is getting JPY out it would be great if you could tell me which fincancial institution you could recommend.


Sorry man , quite honestly i know of no one in us who has recieved money to a us bank account in past few months. To other poster I was pretty calm until they sent me email they were reprocessing but didn't tell me when and I haven''t recieved it day 5. If they communicated  it would certainly help the situation as they created it.
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