Since 48 hours ago every transaction I receive goes as unconfirmed

[Hannan]

Hi guys,

I don't know what is happening in last 48 hours but since then every transaction I receive through Bit-Pay for our products it goes as unconfirmed?! I have searched and seen it can be related to low fee but my question is why it never happened before?! How the fee can be increased?!

For example take a look at this transaction from a customer it was more than 30hours ago

https://insight.bitpay.com/tx/532d38bf44010dffd8b42201d4ddd0f1f998ab84081fb17d12a46b1f77db8541

and

https://insight.bitpay.com/tx/fe6dfb2a3f1b0863a7b14d6a916d6efabbe7b75f3507347dffd51ec27d177171

Thanks

[1715079331]

1715079331

[achow101]

The transactions you listed here have too low of a transaction fee. This is due to increased transaction fees for the past several months and poorly written wallet software used by your customers. It seems that their wallets set a fee of 65 satoshis/byte, which is much too low to be accepted quickly now. Unfortunately, as the receiver of the transactions, there isn't much that you can do.

You have a few options here. You can wait and hope it confirms, wait for the transaction to be "forgotten" by the network, attempt a CPFP transaction, or ask a miner to confirm it for you.

For the third option, we need to know what whether you have access to the private keys of the address that received the Bitcoin.

For the fourth option, you can contact the users Quickseller and macbook-air. You can also try using https://www.viabtc.com/tools/txaccelerator/ to "accelerate" your transaction.

[Hannan]

The transactions you listed here have too low of a transaction fee. This is due to increased transaction fees for the past several months and poorly written wallet software used by your customers. It seems that their wallets set a fee of 65 satoshis/byte, which is much too low to be accepted quickly now. Unfortunately, as the receiver of the transactions, there isn't much that you can do.

You have a few options here. You can wait and hope it confirms, wait for the transaction to be "forgotten" by the network, attempt a CPFP transaction, or ask a miner to confirm it for you.

For the third option, we need to know what whether you have access to the private keys of the address that received the Bitcoin.

For the fourth option, you can contact the users Quickseller and macbook-air. You can also try using https://www.viabtc.com/tools/txaccelerator/ to "accelerate" your transaction.

Hi Anchow101,

Thank you so much for time and effort to put in your reply. I have added viabtc.com to see what would happens.
I have not understand it all but I will research on what you have mentioned.

Thanks

[Hannan]

The transactions you listed here have too low of a transaction fee. This is due to increased transaction fees for the past several months and poorly written wallet software used by your customers. It seems that their wallets set a fee of 65 satoshis/byte, which is much too low to be accepted quickly now. Unfortunately, as the receiver of the transactions, there isn't much that you can do.

You have a few options here. You can wait and hope it confirms, wait for the transaction to be "forgotten" by the network, attempt a CPFP transaction, or ask a miner to confirm it for you.

For the third option, we need to know what whether you have access to the private keys of the address that received the Bitcoin.

For the fourth option, you can contact the users Quickseller and macbook-air. You can also try using https://www.viabtc.com/tools/txaccelerator/ to "accelerate" your transaction.

Thank you again for being a great help. Thank you so much. Viabtc.com fixed those transactions

Thanks