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Author Topic: I will never use Coinbase again  (Read 243 times)
lol3c
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February 27, 2017, 10:20:24 AM
 #1

I am really upset about Coinbase has done to me and now, I want to publish my story in order that people will not lose their money anymore
One 21 of February, I received total 0.175 bitcoin. Then, I send 0.045 to my GF. When I checked my balance after sending, It only showed 0.11. Where did my 0.02 go? I sent 2 support tickets to coinbase and damn it, they did not support my country. Can you believe that? they have stolen me 0.02 and no support appeared to help me. Even I wrote my issue on coinbase community and there is still no moderator come and solve the problem. Well, I have to say goodbye to this service one and for all

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February 27, 2017, 01:00:25 PM
 #2

I am really upset about Coinbase has done to me and now, I want to publish my story in order that people will not lose their money anymore
One 21 of February, I received total 0.175 bitcoin. Then, I send 0.045 to my GF. When I checked my balance after sending, It only showed 0.11. Where did my 0.02 go? I sent 2 support tickets to coinbase and damn it, they did not support my country. Can you believe that? they have stolen me 0.02 and no support appeared to help me. Even I wrote my issue on coinbase community and there is still no moderator come and solve the problem. Well, I have to say goodbye to this service one and for all
Seem like this is a serious problem regarding on coinbase and just want to ask if you do have screenshots?so that community would able to see regarding on your claims because pure verbal seems not too convincing at all.

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February 27, 2017, 01:06:42 PM
 #3

Can I ask what country you reside in? In any case I think you will not miss their service. Their fee structure (at least here in the UK) has become obscene.

I can recommend Uphold.com as they offer instant verification and have lower fee's than Coinbase.
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February 27, 2017, 01:24:58 PM
 #4

I know that feeling mate when you are feeling safe and does have something in your wallet but will be reduced surprisingly without any reason. I really feel bad to hear about your complain with coinbase regarding no support tried out to help you with your query. Though I'm not a coinbase user, this makes me stay away from them.



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lol3c
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February 27, 2017, 02:11:02 PM
 #5

I am really upset about Coinbase has done to me and now, I want to publish my story in order that people will not lose their money anymore
One 21 of February, I received total 0.175 bitcoin. Then, I send 0.045 to my GF. When I checked my balance after sending, It only showed 0.11. Where did my 0.02 go? I sent 2 support tickets to coinbase and damn it, they did not support my country. Can you believe that? they have stolen me 0.02 and no support appeared to help me. Even I wrote my issue on coinbase community and there is still no moderator come and solve the problem. Well, I have to say goodbye to this service one and for all
Seem like this is a serious problem regarding on coinbase and just want to ask if you do have screenshots?so that community would able to see regarding on your claims because pure verbal seems not too convincing at all.
Yes I have a screenshot with low quality, sorry
https://discourse-cdn.global.ssl.fastly.net/coinbase/uploads/default/original/2X/7/72720f8f90883ecf3fe83f46d49f908019bc4a6b.png

I have moved all Bitcoin to my electrum wallet

I know that feeling mate when you are feeling safe and does have something in your wallet but will be reduced surprisingly without any reason. I really feel bad to hear about your complain with coinbase regarding no support tried out to help you with your query. Though I'm not a coinbase user, this makes me stay away from them.
Yep, you should stay away from them. I have sent 2 times and no one answer, only those stupid bots. Here is what the bot has sent me

Code:
Thank you for contacting Coinbase Support.

While we strive to provide personalized service to all our customers, we are not currently able to provide email support for residents of your country. We would suggest exploring our Support Center and Community Forum for information and resolutions to common issues.

We hope to expand our email support to your country soon. Please watch this page for the latest information on supported countries: https:// www. coinbase.
If we’ve made a mistake in detecting your country, you can complete a country change on your Coinbase account here.

If you are unable to resolve your issue with the above resources, please respond to this email and we’ll do our best to help.

Thank you again for your interest.

(No subject)
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February 27, 2017, 02:25:51 PM
 #6

I am really upset about Coinbase has done to me and now, I want to publish my story in order that people will not lose their money anymore
One 21 of February, I received total 0.175 bitcoin. Then, I send 0.045 to my GF. When I checked my balance after sending, It only showed 0.11. Where did my 0.02 go? I sent 2 support tickets to coinbase and damn it, they did not support my country. Can you believe that? they have stolen me 0.02 and no support appeared to help me. Even I wrote my issue on coinbase community and there is still no moderator come and solve the problem. Well, I have to say goodbye to this service one and for all
Seem like this is a serious problem regarding on coinbase and just want to ask if you do have screenshots?so that community would able to see regarding on your claims because pure verbal seems not too convincing at all.
Yes I have a screenshot with low quality, sorry
https://discourse-cdn.global.ssl.fastly.net/coinbase/uploads/default/original/2X/7/72720f8f90883ecf3fe83f46d49f908019bc4a6b.png

I have moved all Bitcoin to my electrum wallet

I know that feeling mate when you are feeling safe and does have something in your wallet but will be reduced surprisingly without any reason. I really feel bad to hear about your complain with coinbase regarding no support tried out to help you with your query. Though I'm not a coinbase user, this makes me stay away from them.
Yep, you should stay away from them. I have sent 2 times and no one answer, only those stupid bots. Here is what the bot has sent me

Code:
Thank you for contacting Coinbase Support.

While we strive to provide personalized service to all our customers, we are not currently able to provide email support for residents of your country. We would suggest exploring our Support Center and Community Forum for information and resolutions to common issues.

We hope to expand our email support to your country soon. Please watch this page for the latest information on supported countries: https:// www. coinbase.
If we’ve made a mistake in detecting your country, you can complete a country change on your Coinbase account here.

If you are unable to resolve your issue with the above resources, please respond to this email and we’ll do our best to help.

Thank you again for your interest.
From your screenshots it's hard to see something, I as I see you received multiple income transactions, did you correctly miscalculated the total amount?
lol3c
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February 27, 2017, 02:58:48 PM
 #7

From your screenshots it's hard to see something, I as I see you received multiple income transactions, did you correctly miscalculated the total amount?
I am not a kid and I know how to count appropriately. I checked and recalculated for at least 10 times. 0.02 is still missing and they refuse to solve my case.
1st transaction: +0.015
2nd :+0.01
3rd: +0.02
4th: +0.01
5th: +0.02
6th: + 0.02
7th: -0.045 (send to my gf)
8th: +0.01
9th: +0.02
10th: +0.02
11th: +0.02
12th: +0.01
Final transaction: -0.11 (send to my electrum wallet)

Well, the final balance should be 0.02 instead of zero. You can count as many times as you want

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