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Author Topic: MTGOX haven't paid my EUR bank transfer into my bank account (9 working days)  (Read 662 times)
nottm28 (OP)
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April 19, 2013, 03:48:44 PM
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Anyone else waiting for cash from MTGOX?

I sold a coin 2 weeks ago and transferred the 103 euros to my bank account.

MTGOX site says transaction is CONFIRMED.

Still no cash in my bank after 9 working days.

Also haven't responded to my email send 4 days ago...

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clemage
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April 19, 2013, 05:39:12 PM
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They are to busy, I don't think you have to worry about.
nottm28 (OP)
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April 19, 2013, 08:40:12 PM
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They are to busy, I don't think you have to worry about.

Hope so - wonder if anyone else has received bank transfer from mtgox recently...

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tuckertz1992
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April 19, 2013, 09:08:03 PM
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Any news on this yet? Be good to hear if MT Gox are decent or not!

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April 19, 2013, 09:57:12 PM
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I made my last SEPA transfer back in the days before the great hack. It took around 2 Weeks to be here. So I would give them some time. They are the biggest exchange for a reason.
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April 19, 2013, 10:51:51 PM
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The time frame isn't acceptable, but there aren't any good alternatives at the moment.
nottm28 (OP)
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April 20, 2013, 09:39:29 AM
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Any news on this yet? Be good to hear if MT Gox are decent or not!

Not yet - I'll update next week when (if) the payment arrives...

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tuckertz1992
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April 20, 2013, 10:16:32 PM
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Any news on this yet? Be good to hear if MT Gox are decent or not!

Not yet - I'll update next week when (if) the payment arrives...

I'd be shocked if it doesnt turn up! But the time frame is still unacceptable - the current exchange rate / load of work is no excuse, there providing a service and are failing to meet customers expectations.

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nottm28 (OP)
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April 23, 2013, 11:36:32 AM
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Sent an email yesterday to Mt.Gox as follows:

14 days ago - still not received the funds in my bank. Your site says 1-5 working days - what's going on? This is my second email now - no reply to the first...
2013/04/08 13:40:21 Withdraw Status: confirmed 106.83000 €

Got a reply today as follows:

Gene, Apr 23 13:56 (JST):
Hello,
Sorry for the delay.The transaction is in process. We will continue to check the status of these transferes and notify you as soon as they are processed.
Thanks,
MtGox.com Team

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nottm28 (OP)
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April 26, 2013, 03:02:11 PM
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Got my payment today at last - so wire transfer made 8th April, funds arrived 26th April - 18 days for the wire transaction to complete. Well at least is did complete...

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