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Author Topic: shapeshift.io & XMR Transaction IDs  (Read 569 times)
notbatman
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March 10, 2017, 04:44:32 PM
 #1

So I made my first XMR transaction ever and it was to shapeshift.io for some quick BTC. Exhilarated at how smooth the transaction went I quckly switched back to my web browser to await confirmation...

and waiting...oh what's this??!? "Don't forget to input your Payment Id, or you will lose your money".



So do I go in the corner and cry now?




edit:

OK I found this on reddit, *fingers crossed*.
https://www.reddit.com/r/Monero/comments/496mbo/the_new_shapeshift_includes_payment_id_for_monero/

Quote
u/crazyflashpie: I sent 77 Monero last night and forgot to include they payment ID. Then the time window ran out on shapeshift. is my Monero gone forever?

u/ShapeShift_io: Please submit a ticket and detail what happened! Even if you forgot the payment ID we will take care of you as long as we can track it down. Regards, ShapeShift Team

u/crazyflashpie: My XMR were returned quickly~ Thank You!

edit2:

I'm not sure what's worse, getting all my DASH jammed up in the mixer and needing detailed help from the devs or just not reading shit in this case and sending all my XMR off into oblivion.

edit3:

Well support cleared that up as soon as they came online, thanks support guys!

Roger Ver > Fiat Banker
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mixmasterDJ
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December 18, 2017, 12:42:20 AM
 #2

You should definitely use https://xmr.to instead.
Much quicker payout, XMR never gets stuck, uses integrated address (no pay ID required) etc.


 

So I made my first XMR transaction ever and it was to shapeshift.io for some quick BTC. Exhilarated at how smooth the transaction went I quckly switched back to my web browser to await confirmation...

and waiting...oh what's this??!? "Don't forget to input your Payment Id, or you will lose your money".



So do I go in the corner and cry now?

http://i.imgur.com/ftu1fua.jpg


edit:

OK I found this on reddit, *fingers crossed*.
https://www.reddit.com/r/Monero/comments/496mbo/the_new_shapeshift_includes_payment_id_for_monero/

Quote
u/crazyflashpie: I sent 77 Monero last night and forgot to include they payment ID. Then the time window ran out on shapeshift. is my Monero gone forever?

u/ShapeShift_io: Please submit a ticket and detail what happened! Even if you forgot the payment ID we will take care of you as long as we can track it down. Regards, ShapeShift Team

u/crazyflashpie: My XMR were returned quickly~ Thank You!

edit2:

I'm not sure what's worse, getting all my DASH jammed up in the mixer and needing detailed help from the devs or just not reading shit in this case and sending all my XMR off into oblivion.

edit3:

Well support cleared that up as soon as they came online, thanks support guys!

Roger Ver > Fiat Banker
maeusi
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December 18, 2017, 02:48:53 PM
 #3

I have the same good expirience with support of shapeshift. Good to know, that even transactions with forgotten IDs can be rescued. Thanks for sharing.
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