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Author Topic: Coinbase Bug Complaint - FIXED  (Read 668 times)
Seal (OP)
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April 20, 2013, 10:42:15 PM
Last edit: April 22, 2013, 01:08:46 AM by Seal
 #1

Hi Coinbase and others.

Does anyone have experience with their coinbase showing a negative account balance?

I came across a bug where I sold 2.5 bitcoins and was charged 5 bitcoins for the sale!!! See the emails below. Not only was I charged more (not personally, but my account now shows -2.5btc), but the support staff Olaf is asking me to send them 2.5 btc!?!

Has anybody else experienced this? According to them this is a known bug, so it surprises me that a week later, they still have not fixed it.





Seal

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Mellop
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April 21, 2013, 04:47:50 PM
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Fixed!  Sorry for the confusion on our end - our fault there, we clearly misread it.
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April 22, 2013, 01:08:05 AM
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Fixed!  Sorry for the confusion on our end - our fault there, we clearly misread it.

Much appreciated Mellop. I can go back to using you now Smiley

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