How long does it take for Poloniex to process withdrawals "Awaiting Approval"

[warbler]

same problem,
ETH withdrawal on "Awaiting Approval" since June.
Ticket in "process" since 1st of July, no respond.
Created one more ticket today.

Never had such a problem with them before.

[1714035773]

1714035773

[dancearnau]

Same her. More than 7 days with a withdrawal "Awaiting Approval". Raised multiple tickets but no reply.
Did any of you guys got this issue fixed? Is there any other method to contact them except the unresponsive ticketing system?

[ProjectSignia]

I have the same issue, waited now over 3 days.

The Poloniex customer support-system is completely broken, including "approval within 24 hours" for withdrawals.
Their long waiting periods for "flagged" withdrawals are way too long, and the customer-service needs to speed up their response time!

UPDATE: As explained here, it seems like they are aware and working on the issue. (https://poloniex.com/press-releases/2017.05.16-Industry-growth-and-its-effect-on-Poloniex/)

[okissabam]

A lot have been having the same problems with Poloniex, it's either the blockchain is too congested that it is causing traffic or there really is something wrong with withdrawing coins from Poloniex. Just keep on sending tickets until they'll hear you out because I made a withdrawal too and it is showing the same thing until now. Don't know for how long their "Awaiting Approval" will be.

[TanteStefana2]

It would be nice if people could give us some success stories, like how long it took total, and that they received their funds??? I'm also waiting withdrawal 5.5 days.  I'm a long time user (years) and did not have 2fa plus, it'd been  a while and my computer had broken down since the last time I used them.  I had to reset my password.  BUT I got no warning and didn't know they were having trouble or I would not have used them! 

Anyway, if people could post " I got mine after 8 days" "I got mine after 10 days"  It would give us an idea as to how long our wait will be   and may go a ways in making us feel less horrible (well, it would me)

Thanks

[haberjoe]

Ok so far I have been waiting for 16 hours after using the confirmation email. Withdrawal is waiting for approval. 0.6 btc. the sum is small and there is no red flag or anything wrong it seems. It has happened before.  I use mainly Bittrex, cryptopia and bitstamp for this reason. I would like to trade more on Poloniex but my own experience and the comments from other users prevent me from doing so. Of course I would be happy if they can manage to do it in 24 hours but if one does need the funds quickly somewhere else than poloniex wouldn't be my first choice. Apart of that I have never had a problem with Poloniex  and will keep using them when I am not in a great hurry for withdrawals.

[haberjoe]

so in total 19 hours and it has been sent. Not ideal but most importantly they do send the funds. And I didn't send an email and raised the issue. I think they have been overwhelmed themselves with how quick they have grown. I think they will catch up soon and they will get even better. I wish I could invest in them. Obviously I am a newbie and clueless.

[ShroomsKit_Disgrace]

What is the difference between of a "Awaiting Approval" and a "Pending" withdrawal? which  precedes which one?

I have 2 ripple withdrawals in "pending" after clicking their link sent to my mail to confirm the withdrawal.

[maiiyeuvo]

First BTC-e Ran with our money,

Now Poloniex is stuck pending on withdrawal?

Support is not answering,

wtf is happening a major crash is inc?

[andrezepta]

my withdrawal pending status until now

[bitcoinkaufen]

My withdrawal is also pending. Hope it will go through soon

[rudyginger]

"Pending" for 3 days now... (XCP)

[Cobalt3000]

I would appreciate if anyone with a status "Awaiting Approval" could confirm that they've received money eventually. Waiting for a week now for 10 ETH

[maeusi]

As I see so many requests, it looks like withdrawels are processed manually. Maybe technical or financial problems could be the reasons. Or ETH itself could have transfer issues.
Hope, poloniex will become again the good exchanger, as it was. Hope that it will not turn into scam.

[matheussiq8]

Since July 29th my BTC transfer is awaiting approval. Has any Awaiting Aproval order been updated or actually went through this last week? My ticket is #348195.

[ahmia39]

If you experience "Awaiting Approval" status, then you are advised to verify your account using your scanned passport  or ID Card issued by your country along with your photo while holding your passport / ID Card. Because i have experienced it a year ago, then i verify. 3 days later, my withdrawal went well until now.

[InvestorCol]

I had 2 withdrawals and they took less than 5 mins.

[JoshuaT]

I'm at 20ish hours stuck 'pending'...and it's friday evening, so here's hoping they work on weekends.  *sigh*

WTF do they even look at for a 'manual approval'.

[neobao]

I'm facing the same issue. I'm trying to withdrawal some Ripple and the transaction is taking too long to get approved. More than 20 hours by the time I write this post. I just don't know if this is normal or not. Thinking of opening a ticket there. 

[sharke3]

stay away from polo!
withdrawals and deposits in poloniex are tragic   !!
prefer more serious exchanges before it is too late.
I have lost money due to delayed withdrawal over 2 days my coins lose their value until I get them.