To whom it may concern,

Following a review of your account and in accordance with the provisions of article 9.7 of eBettle.com's terms and conditions our Risk management team has found sufficient evidence of and thereby needs to close your account for fraudulent abusive and betting practices.

"9.6 Notwithstanding anything stated or implied to the contrary in this Agreement, we may at any time, without prior notice to you and without derogating from our other rights under this Agreement, terminate your use of the Online Casino/Sportsbook and block your player account if we suspect or believe that you are in breach of any of the terms and conditions of this Agreement; or that you may be engaging in or have engaged in Fraudulent, unlawful, or improper activity, including without limitation any violation of any applicable terms and conditions, money laundering or collusion with another Player Account holder; or that you are otherwise acting unlawfully. Notwithstanding anything stated or implied to the contrary in this Agreement, we will not be under any obligation in any such circumstances to refund or otherwise reimburse you for any of the funds in your player account.

9.7 We have a zero-tolerance policy towards inappropriate play and fraudulent activity. We will have the right to withhold or otherwise decline or reverse any pay-out or winning amount(s) or amend any policy in the event that we suspect you are abusing or attempting to abuse any of the following: (i) bonuses; (ii) palp errors; or (iii) specific policy or rules determined in respect of an existing game or a new game. It is clarified that we may determine that such an abuse has taken place also if your activity in our Online Casino/Sportsbook, by itself, is not abusive, but your activities in other Online Casino/Sportsbooks in addition to our Online Casino/Sportsbook, taken as a whole, constitute such abuse of our bonuses, promotions, policies or rules."

Your bets have been voided and your winnings have been canceled.

We are willing to fully refund your deposits.

You have deposited a total of mBTC 935.00. Until now, you have withdrawn mBTC 665.00.

Your eBettle account had been left temporarily active, expecting you to submit a withdrawal request for mBTC 270.00.

We would like to kindly advise you not to open other accounts with us.

Kind regards,
eBettle Customer Support

I'm betting they won't even reply to my emails anymore. I suggest anyone who still have money on eBettle or vitalbet to withdraw and stay away until this gets resolved. Who knows how many more such cases there are. There is absolutely nothing the end user can do if emails are not being responded to.

Betcoin limited my bets to single digit amounts and allowed me to withdraw all my winnings. While that's the same as saying they don't accept winning players, it sure as hell is a lot more respectable than outright stealing money and accusing the user of fraud/abuse.

It has been confirmed that your account and at least one more have been using the same betting patterns.
The accounts have been closed for multi-account fraud.

We are willing to fully refund your deposits.
You have deposited a total of mBTC 935.00. Until now, you have
withdrawn mBTC 665.00.
Your eBettle account has been left temporarily active, expecting you to
submit a withdrawal request for mBTC 270.00.

Kind regards,
eBettle Customer Support   

Hi, please explain what you mean by "same betting patterns". I think
it's only fair that you provide me with the proof of this
multi-account fraud that you're accusing me of. Because right now it
seems like you're the fraud, running a scam site by not paying out
winners.

 I have friends and we talk about games so we might have bet on
similar games sometimes. I don't think it's fair that you count that
as multi-account fraud. We definitely do not make every same bet. I
only have one account and the only other accounts I have are on other
sites like vitalbet and betcoin where I do make the same bets.

Who knows how many more such cases there are.

Yes, it is possible to sue them in Curacao.

Their terms of service are basically valid, because they state the operator and have a license. But paragraphs which are not in accordance with the Curacao civil code are not valid. And Curacao civil code says that they have to deliver proof of their claim, so the confiscation without proof is not valid!