I have another question: I redeemed reward points for an Amazon $25 voucher days ago, but still did not receive my code. Are redemptions processed by hand and not automatically? I mean, it is a digital code, not a physical voucher, right?
Approximately 4 weeks...
Don't worry, I'm sure someone will get in touch with you soon!
For items that need to be shipped physically, we shall contact you via email for a shipping address after you make the redemption. Although we shall try to ship items locally wherever possible, in some cases we might not be able to do so. In such cases, you may be charged additional customs duties by your government for receiving the item. In all such cases, we shall let you know before we ship the item and you will have the option to get the cash equivalent of the item in bitcoins. Please allow up to 4 weeks for your redemption to be processed.