Hello everybody,
I have 5 names (a first name, 3 secondary names and a last name) on my ID. In the everyday life I use only my first and my last names. For example, at the bank I'm inscribed with my first and last names. Kraken offer the possibility to write 3 names; therefore I wrote my first name, my first secondary name and my last name. I wanted to withdraw money from my account but Kraken wrote me that it is not possible because the 3 names from my account in Kraken do not correspond to those of my bank account (but they accept money from this bank account without any matter...).
Now no more communication is possible with Kraken. They don't answer me. I can only sell and buy but the money that I wanted to withdraw is hold.
Please, do you have any peace of advice?
Well your problem a little bit complicated.
Try to contact kraken support if it's not work,contact the upline one kraken company