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April 18, 2017, 08:24:37 PM |
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sadly, you are correct. luckily I forced them to refund me by submitting a paypal case. please see my messages back and forth between them.
[16/04/2017 19:26:50] craig mcgee: im about to now. but I dont want to confirm it till the btc is released as if I confirm now and something goes wrong with me receiving my bitcoins then I will be out of pocket.
[16/04/2017 19:27:17] Bit Shoping: sir, this is the paypay tarms,
[16/04/2017 19:27:31] Bit Shoping: if you don't confirm it ,
[16/04/2017 19:27:56] Bit Shoping: we will refund your money back to your paypal
[16/04/2017 19:28:24] craig mcgee: ok, if I confirm it now, can you release the bitcoins straight to my blockchain once confirmed?
[16/04/2017 19:29:06] Bit Shoping: you need to confirm first after that i will do that for you
[16/04/2017 19:29:16] craig mcgee: ok will confirm now.
[16/04/2017 19:29:22] Bit Shoping: ok
[16/04/2017 19:29:52] craig mcgee: done
[16/04/2017 19:30:05] Bit Shoping: ok
[16/04/2017 19:30:16] Bit Shoping: let me check it,
[16/04/2017 19:30:20] Bit Shoping: hold on
[16/04/2017 19:35:38] Bit Shoping: yes
[16/04/2017 19:35:51] Bit Shoping: you are done
[16/04/2017 19:36:42] craig mcgee: brill so are you sending the btc now.
[16/04/2017 19:38:14] Bit Shoping: sir
[16/04/2017 19:38:36] Bit Shoping: we are trying to call you for phone verification
[16/04/2017 19:38:48] Bit Shoping: please pickup the call
[16/04/2017 19:55:37] *** Missed call from Bit Shoping. ***
[20:04:10] craig mcgee: hello there, hope alls well. just to let you know the 48 hrs has now passed, please can you send me over my btc.
[20:09:55] Bit Shoping: can you confirm your account ID ?
[20:10:06] craig mcgee: of course
[20:10:40] craig mcgee: 1492450410
[20:10:58] Bit Shoping: let me pule up your account
[20:11:05] craig mcgee: no probs.
[20:17:47] Bit Shoping: sir, we are sorry to inform you that we can't proccess your order at this time,
[20:18:09] craig mcgee: what does this mean?
[20:18:17] Bit Shoping: becouse we corrently support only US customer's
[20:18:34] Bit Shoping: you are from UK, right ?
[20:18:40] craig mcgee: yes thats wright
[20:19:24] Bit Shoping: so either we have to initiet the full refund , or
[20:19:54] Bit Shoping: you need to wait atleast 7 to 10 days
[20:20:05] Bit Shoping: so what you want
[20:20:07] craig mcgee: ok, please can you refund my payment immediately for me
[20:20:44] Bit Shoping: ok, let me do the refund confirmetion from my account's team
[20:20:54] craig mcgee: thank you.
[20:20:57] Bit Shoping: don't worry about that
[20:21:31] Bit Shoping: after compleat all thing i will poke you
[20:21:55] craig mcgee: brill thank you if you can also let me know when you support uk customers and instant withdraws that will be great.
[20:38:48] Bit Shoping: are you there ??
[20:39:07] craig mcgee: i am.
[20:39:25] Bit Shoping: sir please check your email
[20:39:50] Bit Shoping: we send a email with attached a invoice,
[20:40:03] Bit Shoping: please check once
[20:40:14] Bit Shoping: and let me know
[20:40:51] craig mcgee: i have received the invoice, but no email from paypal confirming you have refunded me
[20:41:17] Bit Shoping: sir, it's a scedule transfer,
[20:42:22] Bit Shoping: becouse we have to send many of transaction via paypal, so we have use paypal mass payment option
[20:42:45] Bit Shoping: that's why it's take some tie
[20:42:47] craig mcgee: why cant you just go into the transaction that I sent you and click refund.
[20:43:47] Bit Shoping: sir we have to folow our official tarms, and also folow the paypal tarms,
[20:43:58] Bit Shoping: please try to understand.
[20:46:06] *** craig mcgee blocked Bit Shoping ***
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