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Author Topic: Blockchain wallet password recovery  (Read 751 times)
Vukasin11
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May 17, 2017, 11:30:34 PM
 #1

Hi all,

Can someone help me in how to recover a forgotten password on this stupid wallet ?
I tried everything, 12 word recover funds and all it does is open a new wallet with 0 funds inside, i have tried writing an email to blockchain support and the response that i got is the following "As stated, unfortunately we are unable to help recover or reset passwords. This is not a matter of policy but simply that it is impossible for us to reset a wallet's password due to the way the file encryption is designed."
At the same time they offer on their website the following
I've lost my Wallet Password

Recover your funds with your 12 word recovery passphrase

Recover Funds

Did anybody come in a similar situation and how to get out of it ?

btw, this happened when i updated the blockchain wallet app on my phone and the password got deleted and for some reason it is telling me that my password is wrong even though i have never changed my pass..

Thank you.
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recover-wallet
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June 05, 2017, 04:47:58 AM
 #2

Did you every figure out the password?
OmegaStarScream
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June 05, 2017, 06:19:49 AM
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Blockchain.info is using BIP39 I believe? If that's indeed the case, have you tried using this: https://iancoleman.github.io/bip39/ in order to generate the addresses and the associated private keys?

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