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2bfree
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June 08, 2017, 12:50:46 PM |
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Maybe this is a dumb question but why don't you use an exchange for this? |
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amd1361 (OP)
Newbie
 Offline
Activity: 57
Merit: 0
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June 08, 2017, 02:36:37 PM |
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yes
I think I should not have used that site
By the way do you think there is any chance to get my lsk back?
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Nipperkin
Newbie
Offline
Activity: 51
Merit: 0
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June 08, 2017, 04:18:45 PM |
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I've used them before...take a while for it fill your orders at the price you agree to...like took me 14+ hours to get my funds.
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amd1361 (OP)
Newbie
Offline
Activity: 57
Merit: 0
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June 08, 2017, 07:17:34 PM |
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Can I ask them for compensation?
At the time of exchange each lisk cost $3.01 but now it is 2.69
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European Central Bank
Legendary
Offline
Activity: 1288
Merit: 1087
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June 08, 2017, 07:23:04 PM |
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all changelly do is go to poloniex on your behalf and put money on top.
not only are you subject to poloniex's incompetence, but also theirs.
cut out the middle man and deal with only one shoddy operation.
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Changelly
Member
Offline
Activity: 163
Merit: 11
Supersonic swaps for your digital assets
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June 08, 2017, 11:04:45 PM
Last edit: June 08, 2017, 11:35:50 PM by Changelly |
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Dear Customer, our apologies for the issue due to our exchange partner Poloniex stuck order. Transaction was finished. Funds has been sent at the initial rate. Can you please, confirm here, once you get BTC? |
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Changelly is a non-custodial instant cryptocurrency exchange. We act as an intermediary between crypto exchanges and users, offering access to 150+ cryptocurrencies. The company mission is making exchange process effortless for everyone who wants to invest in cryptocurrency. Operating since 2015, the platform and its mobile app attract over a million visitors monthly who enjoy high limits, fast transactions, and 24/7 live support.
Changelly offers its API and a customizable payment widget to any crypto service that wishes to broaden its audience and implement new exchange options. The platform also provides its Affiliate program with a 50% revenue share mechanism.
Changelly partners with Exodus, Binance, BRD, Coinpayments, Binance, Coinomi, Huobi Wallet and other well-known players in the crypto industry
We offer you an intuitive interface, the best exchange rates and secure transactions. We aspire to establish mutual trust with our clients; thereof we don’t have any hidden or unreasonable fees. We always charge only 0.5% fee for crypto-to-crypto transactions and that’s it, full stop.
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amd1361 (OP)
Newbie
Offline
Activity: 57
Merit: 0
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June 09, 2017, 01:06:17 AM
Last edit: June 09, 2017, 01:21:02 AM by amd1361 |
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I confirm that they sent me the fund at the initial rate.
I wonder what would happen if I did not post my problem here at bitcointalk.org. (immediate respononse just after I shared my problem here !!!!!!!!!!!!!!!)
Now I can buy just 950 Lsk with 1.09 btc while I exchanged 1095 lsk .
I should learn from my mistake.
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amd1361 (OP)
Newbie
Offline
Activity: 57
Merit: 0
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June 09, 2017, 07:19:11 AM |
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As they were unaware of my loss and haven't done anything to persuade me to use www.changelly.com again. I highly recommend you not to use www.changelly.com instead you can use www.shapeshift.ioI lost about 140 lsk due to their fault |
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Changelly
Member
Offline
Activity: 163
Merit: 11
Supersonic swaps for your digital assets
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June 09, 2017, 08:18:29 AM |
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Your conversion order was executed at the rate you've requested in 10 minutes, once we received confirmation of your payment in blockchain. The final BTC payout was failed for some reason, but we've fix the issue and sent you BTC. Problem was properly solved. Each currency can pump or dump, unfortunately it doesn't depend on us. Hope for your understanding. |
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Changelly is a non-custodial instant cryptocurrency exchange. We act as an intermediary between crypto exchanges and users, offering access to 150+ cryptocurrencies. The company mission is making exchange process effortless for everyone who wants to invest in cryptocurrency. Operating since 2015, the platform and its mobile app attract over a million visitors monthly who enjoy high limits, fast transactions, and 24/7 live support.
Changelly offers its API and a customizable payment widget to any crypto service that wishes to broaden its audience and implement new exchange options. The platform also provides its Affiliate program with a 50% revenue share mechanism.
Changelly partners with Exodus, Binance, BRD, Coinpayments, Binance, Coinomi, Huobi Wallet and other well-known players in the crypto industry
We offer you an intuitive interface, the best exchange rates and secure transactions. We aspire to establish mutual trust with our clients; thereof we don’t have any hidden or unreasonable fees. We always charge only 0.5% fee for crypto-to-crypto transactions and that’s it, full stop.
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