Bitcoin Forum
December 15, 2017, 11:01:52 AM *
News: Latest stable version of Bitcoin Core: 0.15.1  [Torrent].
 
   Home   Help Search Donate Login Register  
Pages: [1]
  Print  
Author Topic: Issue with www.changelly.com  (Read 590 times)
amd1361
Jr. Member
*
Offline Offline

Activity: 44


View Profile
June 08, 2017, 12:49:09 PM
 #1

Hi
Yesterday I used www.changelly.com to exchange 1090 LSK to BTC.
I sent my lsk to that site and after awhile it said that transaction was not completed.Now my lisk wallet is empty.
Immediately after that I contacted the support but they have not responded yet.
Here is the shot of the transaction.

http://s8.picofile.com/file/8297193092/Screenshot_20170608_171742.jpg

What do you think guys?


1513335712
Hero Member
*
Offline Offline

Posts: 1513335712

View Profile Personal Message (Offline)

Ignore
1513335712
Reply with quote  #2

1513335712
Report to moderator
Advertised sites are not endorsed by the Bitcoin Forum. They may be unsafe, untrustworthy, or illegal in your jurisdiction. Advertise here.
1513335712
Hero Member
*
Offline Offline

Posts: 1513335712

View Profile Personal Message (Offline)

Ignore
1513335712
Reply with quote  #2

1513335712
Report to moderator
1513335712
Hero Member
*
Offline Offline

Posts: 1513335712

View Profile Personal Message (Offline)

Ignore
1513335712
Reply with quote  #2

1513335712
Report to moderator
1513335712
Hero Member
*
Offline Offline

Posts: 1513335712

View Profile Personal Message (Offline)

Ignore
1513335712
Reply with quote  #2

1513335712
Report to moderator
2bfree
Sr. Member
****
Offline Offline

Activity: 336

Crypto Newsletter Publisher


View Profile WWW
June 08, 2017, 12:50:46 PM
 #2

Hi
Yesterday I used www.changelly.com to exchange 1090 LSK to BTC.
I sent my lsk to that site and after awhile it said that transaction was not completed.Now my lisk wallet is empty.
Immediately after that I contacted the support but they have not responded yet.
Here is the shot of the transaction.

http://s8.picofile.com/file/8297193092/Screenshot_20170608_171742.jpg

What do you think guys?




Maybe this is a dumb question but why don't you use an exchange for this?

▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
TokenPay 100% bonus affiliate link (CLICK HERE)
▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
amd1361
Jr. Member
*
Offline Offline

Activity: 44


View Profile
June 08, 2017, 02:36:37 PM
 #3

yes
I think I should not have used that site
By the way do you think there is any chance to get my lsk back?
Nipperkin
Jr. Member
*
Offline Offline

Activity: 46


View Profile
June 08, 2017, 04:18:45 PM
 #4

I've used them before...take a while for it fill your orders at the price you agree to...like took me 14+ hours to get my funds.
amd1361
Jr. Member
*
Offline Offline

Activity: 44


View Profile
June 08, 2017, 07:17:34 PM
 #5

Can I ask them for compensation?
At the time of exchange each lisk cost  $3.01 but now it is 2.69
European Central Bank
Hero Member
*****
Offline Offline

Activity: 812



View Profile
June 08, 2017, 07:23:04 PM
 #6

all changelly do is go to poloniex on your behalf and put money on top.

not only are you subject to poloniex's incompetence, but also theirs.

cut out the middle man and deal with only one shoddy operation.

       ▀
   ▄▄▄   ▄▀
   ███ ▄▄▄▄  ██
       ████
    ▄  ▀▀▀▀
▄▄
      ██    ▀▀
██▄█▄▄▄████████
▄▄▄▄▄▄▄▄▀▀███▀▀▀
██████████████████
████▄▀▄▀▄▀███▀▀▀▀▀
████▄▀▄▀▄▀███ ▀
████▄▀▄▀▄▀████████
▀█████████████████
]
,CoinPayments,
█████
█████ ██
█████ ██
█████ ██
█████ ██
█████ ██
█████ ██
█████ ██
█████ ██
█████ ██
█████ ██
█████ ██
█████
█████
█████ ██
█████ ██
█████ ██
█████ ██
█████ ██
█████ ██
█████ ██
█████ ██
█████ ██
█████ ██
█████ ██
█████
█████
█████ ██
█████ ██
█████ ██
█████ ██
█████ ██
█████ ██
█████ ██
█████ ██
█████ ██
█████ ██
█████ ██
█████
Changelly
Member
**
Offline Offline

Activity: 64


View Profile WWW
June 08, 2017, 11:04:45 PM
 #7

Hi
Yesterday I used www.changelly.com to exchange 1090 LSK to BTC.
I sent my lsk to that site and after awhile it said that transaction was not completed.Now my lisk wallet is empty.
Immediately after that I contacted the support but they have not responded yet.
Here is the shot of the transaction.

http://s8.picofile.com/file/8297193092/Screenshot_20170608_171742.jpg

What do you think guys?


Dear Customer, our apologies for the issue due to our exchange partner Poloniex stuck order. Transaction was finished. Funds has been sent at the initial rate. Can you please, confirm here, once you get BTC?

https://Changelly.com - instant cryptocurrency exchange!
amd1361
Jr. Member
*
Offline Offline

Activity: 44


View Profile
June 09, 2017, 01:06:17 AM
 #8

I confirm that they sent me the fund at the initial rate.
I wonder what  would happen if I did not post my problem here at bitcointalk.org. (immediate respononse just after I shared my problem here !!!!!!!!!!!!!!!)
Now I can buy just 950 Lsk with 1.09 btc while I exchanged 1095 lsk .
I should learn from my mistake.
amd1361
Jr. Member
*
Offline Offline

Activity: 44


View Profile
June 09, 2017, 07:19:11 AM
 #9

As they were unaware of my loss and haven't done anything to persuade me to use www.changelly.com again. I highly recommend you not to use www.changelly.com instead you can use www.shapeshift.io
I lost about 140 lsk due to their fault
Changelly
Member
**
Offline Offline

Activity: 64


View Profile WWW
June 09, 2017, 08:18:29 AM
 #10

As they were unaware of my loss and haven't done anything to persuade me to use www.changelly.com again. I highly recommend you not to use www.changelly.com instead you can use www.shapeshift.io
I lost about 140 lsk due to their fault

Your conversion order was executed at the rate you've requested in 10 minutes, once we received confirmation of your payment in blockchain. The final BTC payout was failed for some reason, but we've fix the issue and sent you BTC. Problem was properly solved. Each currency can pump or dump, unfortunately it doesn't depend on us. Hope for your understanding.

https://Changelly.com - instant cryptocurrency exchange!
Pages: [1]
  Print  
 
Jump to:  

Sponsored by , a Bitcoin-accepting VPN.
Powered by MySQL Powered by PHP Powered by SMF 1.1.19 | SMF © 2006-2009, Simple Machines Valid XHTML 1.0! Valid CSS!