FREEWallet.org SCAM ( Don't use any of their iOS or Android APP)

[Denelin]

It is frustrating to have steem/money stuck in freewallet.

I was able to convert back and forth between litecoin, steem, and bitcoin in the beginning. If it continued to work as intended it’s an excellent service. However for the brief amount of time since December 18th that transactions were possible again, it was only steem to steem. Going on a few more days of all outgoing transactions disabled while steem had reached new highs.


The have said tgis transaction will be corrected so I am trying to calm down and give them the 90 days their terms of service say they will try and recover the transaction.

Hash:

1317685e56d134af451f61c9d9748e23a05dba78384482925a0082473a051389

userID 71382367

ticket 79566

I would love to retract all of my negative statements.

[1713584133]

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[1713584133]

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[1713584133]

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[Kohoudi]

This story tells also a lot about how they threat tehir customers:

https://www.reddit.com/user/Kohoudi/comments/7oaqqp/dont_use_freewallet_it_works_until_you_need_their/

[sunino]

Hi freewallet team. I bought the Kickico ICO tokens using my freewallet. I didn't know free wallet is an exchange or a scam. Now they told me they have sent my kick tokens to my freewallet but unfortunately I cannot find it. Your team has taken it. Please give me my kick coins. I believe in you. I hope you will resolve this issue for me. I have tried to contact you several times without success. Don't be a scam like people say you are.

Upcomingdiamondinvestor, if you're referring to KICK coins, they are supported by Freewallet. In order to access and manage your tokens, please download and install our Token Wallet app and log in using the same way you log into your ETH wallet.

Hi Freewallet Team,

Previously I used the freewallet for Bread Ico(BRD), now they are already listed on Binance for weeks. On Dec 26th, the inapp support said they would refund the tokens to me. By now almost half month passed, I have no futher updates yet. Would you mind speed up the refund process a little bit?

My User ID is 7b6ae85d

Thx in advance!

A freewallet user

[electarded_apparently]

Hi freewallet team. I bought the Kickico ICO tokens using my freewallet. I didn't know free wallet is an exchange or a scam. Now they told me they have sent my kick tokens to my freewallet but unfortunately I cannot find it. Your team has taken it. Please give me my kick coins. I believe in you. I hope you will resolve this issue for me. I have tried to contact you several times without success. Don't be a scam like people say you are.

Upcomingdiamondinvestor, if you're referring to KICK coins, they are supported by Freewallet. In order to access and manage your tokens, please download and install our Token Wallet app and log in using the same way you log into your ETH wallet.

Hi Freewallet Team,

Previously I used the freewallet for Bread Ico(BRD), now they are already listed on Binance for weeks. On Dec 26th, the inapp support said they would refund the tokens to me. By now almost half month passed, I have no futher updates yet. Would you mind speed up the refund process a little bit?

My User ID is 7b6ae85d

Thx in advance!

A freewallet user

Bro, you're screwed.  They are a Ponzi scheme and don't have funds to cash out your deposit.  Also if you are waiting for support to add the tokens to your acct... it took them 6 months for them to do that for me and I still can't cash out.

[sunino]

Hi freewallet team. I bought the Kickico ICO tokens using my freewallet. I didn't know free wallet is an exchange or a scam. Now they told me they have sent my kick tokens to my freewallet but unfortunately I cannot find it. Your team has taken it. Please give me my kick coins. I believe in you. I hope you will resolve this issue for me. I have tried to contact you several times without success. Don't be a scam like people say you are.

Upcomingdiamondinvestor, if you're referring to KICK coins, they are supported by Freewallet. In order to access and manage your tokens, please download and install our Token Wallet app and log in using the same way you log into your ETH wallet.

Hi Freewallet Team,

Previously I used the freewallet for Bread Ico(BRD), now they are already listed on Binance for weeks. On Dec 26th, the inapp support said they would refund the tokens to me. By now almost half month passed, I have no futher updates yet. Would you mind speed up the refund process a little bit?

My User ID is 7b6ae85d

Thx in advance!

A freewallet user

Bro, you're screwed.  They are a Ponzi scheme and don't have funds to cash out your deposit.  Also if you are waiting for support to add the tokens to your acct... it took them 6 months for them to do that for me and I still can't cash out.

They told me they would pay my tokens back..... How long have you been waiting for?

[djxerxes]

freewallet is a thief.
I paid Gnosis with this hash, but unfortunately after a few days this amount was removed from my panel.

https://etherscan.io/tx/0xcba4b7a9bbe5421a6bfa284dd5c2c68b987bf1e0681453748b742222f8cbd675

After sending a few emails, nobody answered me.


Now I'm going to NEO transfer, but no confirmation emails are sent.
If this does not steal, then why does not anyone answer my emails.
I will soon prepare an article in Arabic, Persian, Hindi and Turkish for this theft

freewallet is:
the thief
Lier
The crook


Where are my money and other users?

GNOSIS AND NEO AND ...

[anthrax66]

я тoжe выcкaжy cвoe нeгoдoвaниe!
нa мoй кoшeлeк в пpилoжeнии freewallet пpишли тoкeны eBCH в кoличecтвe 500 штyк, нa тoт мoмeнт пpилoжeниe нe пoддepживaлo эти тoкeны. Ha мoи пpocьбы к тexпoддepжкe пpeдocтaвить к ним дocтyп или пepeвecти нa дpyгoй aдpec oтвeтили чтo вaм тoлькo нyжнo ждaть кoгдa мы дoбaвим этoт тoкeн (( нecкoлькo днeй нaзaд вижy ( O ЧУДO!) тoкeн eBCH в пpилoжeнии, дoждaлcя!! HO! бaлaнc тo 0!! etherscan пoкaзывaeт нa aдpece 500 eBCH. Дyмaю, лaднo, пpикyплю нecкoлькo тoкeнoв,oтпpaвлю нa cвoй aдpec, мoжeт oни пoявятcя. Пoдyмaл, cдeлaл. Oтпpaвил 2 тoкeнa eBCH , тpaнзaкция виceлa дoлгo ,нe дoждaлcя yшeл cпaть. Утpoм зaxoжy в пpилoжeниe, бaлaнc 2 eBCH. Зaxoжy нa etherscan и чтo я вижy!!!! Бaлaнc тoкeнa eBCH 0!!!!!!! a тeпepь cмoтpим тpaнзaкции:
0x4ef057b8ab345efee8b3523d1cdee92df5b4effef08efbcf1c11559ca1fbbbda пocтyплeниe 500 eBCH

0xd03ed5e8a6f08bcf35cd8b5917d1111e8aa0209b25b2a05626a55ad78b1d5428 я oтпpaвляю 2 eBCH

0x8d7826b400d0d50c47d13cfc97d09d27b34d84a20c52bb597754c567e638b24e a чтo жe этo тaкoe? кyдa yшли мoи 502 тoкeнa eBCH
 Oчeнь интepecнo нe пpaвдa ли!? Boпpoc к пoддepжкe Freewallet, тaк кaк нa пиcьмo oни нe oтвeтили. Гдe мoи 500 тoкeнoв?

[Freewallet]

freewallet is a thief.
I paid Gnosis with this hash, but unfortunately after a few days this amount was removed from my panel.

https://etherscan.io/tx/0xcba4b7a9bbe5421a6bfa284dd5c2c68b987bf1e0681453748b742222f8cbd675

After sending a few emails, nobody answered me.


Now I'm going to NEO transfer, but no confirmation emails are sent.
If this does not steal, then why does not anyone answer my emails.
I will soon prepare an article in Arabic, Persian, Hindi and Turkish for this theft

djxerxes, 1 GNO is still in your balance, we're currently looking into your case in search of potential reasons why you don't see it it your app. Please give us a bit of time to come up with a solution. Thanks for your understanding!

PS: Our NEO wallet is currently under maintenance, which is why some operations might be temporarily unavailable. As soon as the maintenance is over, the regular operations flow will be resumed. Apologies for the inconvenience!

[Freewallet]

Hi guys,

I've sent some ETH to another wallet and it seems that it's stuck in "Sending" for more than two hours. Moreover, the transaction hash does not appear on etherscan.io
I see that there are some people working for Freewallet here. Could you help? I've also raised the support ticket 80955.
P.S.: This is the first time I've used this wallet and to be honest, it's a BAD first experience.

Thanks!

timelimit, unfortunately, if the network is congested, some transactions may be delayed or even fail to be completed. That's exactly why we posted a notification in the app with a warning about potential delays with ETH transactions. Your transaction rolled back, which means your balance wasn't changed. You can retry it now, looks like the network is back to normal.

[Freewallet]

Denelin, please check a reply from our support reps: we need a valid transaction hash from you. Looking forward to your reply!

[Freewallet]

This story tells also a lot about how they threat tehir customers:

https://www.reddit.com/user/Kohoudi/comments/7oaqqp/dont_use_freewallet_it_works_until_you_need_their/

Kohoudi, looks like you got a reply from a Freewallet rep in the thread on Reddit you're referring to.

[Freewallet]

Hi Freewallet Team,

Previously I used the freewallet for Bread Ico(BRD), now they are already listed on Binance for weeks. On Dec 26th, the inapp support said they would refund the tokens to me. By now almost half month passed, I have no futher updates yet. Would you mind speed up the refund process a little bit?

My User ID is 7b6ae85d

Thx in advance!

A freewallet user

Hi sunino, apologies for the delay! We're getting lots of tickets (about tokens, too) these days. Please give us more time to review your case, our support reps should get back to you by the end of the week. Thanks!

[Freewallet]

я тoжe выcкaжy cвoe нeгoдoвaниe!
нa мoй кoшeлeк в пpилoжeнии freewallet пpишли тoкeны eBCH в кoличecтвe 500 штyк, нa тoт мoмeнт пpилoжeниe нe пoддepживaлo эти тoкeны. Ha мoи пpocьбы к тexпoддepжкe пpeдocтaвить к ним дocтyп или пepeвecти нa дpyгoй aдpec oтвeтили чтo вaм тoлькo нyжнo ждaть кoгдa мы дoбaвим этoт тoкeн (( нecкoлькo днeй нaзaд вижy ( O ЧУДO!) тoкeн eBCH в пpилoжeнии, дoждaлcя!! HO! бaлaнc тo 0!! etherscan пoкaзывaeт нa aдpece 500 eBCH. Дyмaю, лaднo, пpикyплю нecкoлькo тoкeнoв,oтпpaвлю нa cвoй aдpec, мoжeт oни пoявятcя. Пoдyмaл, cдeлaл. Oтпpaвил 2 тoкeнa eBCH , тpaнзaкция виceлa дoлгo ,нe дoждaлcя yшeл cпaть. Утpoм зaxoжy в пpилoжeниe, бaлaнc 2 eBCH. Зaxoжy нa etherscan и чтo я вижy!!!! Бaлaнc тoкeнa eBCH 0!!!!!!! a тeпepь cмoтpим тpaнзaкции:
0x4ef057b8ab345efee8b3523d1cdee92df5b4effef08efbcf1c11559ca1fbbbda пocтyплeниe 500 eBCH

0xd03ed5e8a6f08bcf35cd8b5917d1111e8aa0209b25b2a05626a55ad78b1d5428 я oтпpaвляю 2 eBCH

0x8d7826b400d0d50c47d13cfc97d09d27b34d84a20c52bb597754c567e638b24e a чтo жe этo тaкoe? кyдa yшли мoи 502 тoкeнa eBCH
 Oчeнь интepecнo нe пpaвдa ли!? Boпpoc к пoддepжкe Freewallet, тaк кaк нa пиcьмo oни нe oтвeтили. Гдe мoи 500 тoкeнoв?

anthrax66, thanks for your message! To begin with, with Freewallet, our users' coins and tokens aren't stored on hot addresses, but in the secure cold storage. Transactions from/to service addresses displayed in the blockchain explorer don't affect the user's balance: the actual amount they own is shown in the app; the coins can be accessed and spent at any time.

Looks like your first transaction of 500 eBCH was made before the support of this token was enabled in Freewallet, while your other transaction of 2 eBCH was made after the fact. We'll be adding the rest of your tokens manually, so while your current balance is 2 eBCH, it will be 502 eBCH once we're done.

In order to access and manage your tokens, please download and install our Token Wallet app (available on Android) and log in using the same way you log into your ETH wallet.

[Denelin]

Quite frustrating..

http://Https://live.blockcypher.com/ltc/tx/b1ffc8a57a8ce138b58a8de121279cf8a536abb7113e88d5b2b053ba3fc4f923/

Coinbase shows that as the hash. Copied the screenshot of my desktop and the link for you to verify



Tuesday, January 9, 2018, 8:41 AM -0600 from Freewallet <support@freewallet.freshdesk.com>:
That's the block number, we need hash. Thanks


On Sat, 6 Jan at 11:24 PM , David James  wrote:

1317685e56d134af451f61c9d9748e23a05dba78384482925a0082473a051389

userID 71382367

ticket 79566

[Freewallet]

Denelin, thank you for the clarification! Our support reps have got back to you with an update, please check it out.

[sunino]

Hi Freewallet Team,

Previously I used the freewallet for Bread Ico(BRD), now they are already listed on Binance for weeks. On Dec 26th, the inapp support said they would refund the tokens to me. By now almost half month passed, I have no futher updates yet. Would you mind speed up the refund process a little bit?

My User ID is 7b6ae85d

Thx in advance!

A freewallet user

Hi sunino, apologies for the delay! We're getting lots of tickets (about tokens, too) these days. Please give us more time to review your case, our support reps should get back to you by the end of the week. Thanks!

thx.... the support team has already promised refund... hope it can arrive at my wallet soon

[vrushc]

I have used freewallet and its really good.. no scam whatsoever. They also have a partnership with minergate which is leading mining service.

[Denelin]

Still waiting for the refund to go thru, replied my litecoin address via email.

I have removed my negative review in the app store and will remove the rest when I see the funds

Thank you

Emailed reply below:

“LYjitSMRCUendcooUCuzHhZSxn6ebZJfoi

The down for maintenance flag was not up in my app when I started the transaction on December 18th

I will happily update my review and posts to indicate you have corrected the issue once i was able to provide you the correct hash.

thank you



Sent from myMail for iOS


Wednesday, January 10, 2018, 7:00 AM -0600 from Freewallet <support@freewallet.freshdesk.com>:
David,

Looks like your exchange to Steem couldn't be completed at that time. Please provide your LTC address for the refund.

Best regards,
Freewallet Support Team
On Wed, 10 Jan at 2:53 PM , <support@freewallet.freshdesk.com> wrote:
Hello David,
Apologies for the inconvenience!

Looks like you've been trying to make transactions while we're performing the routine maintenance on Steem Freewallet.
However, the maintenance has been completed, all services should be working now.

We appreciate your patience and understanding!

Best regards,
Freewallet Support Team
79566:336260”

[Denelin]

Hey freewallet.. I am wondering how many more days I should keep waiting for my refund.

[andr68rus]

Denelin, thank you for the clarification! Our support reps have got back to you with an update, please check it out.

Hello, Freewallet and Bitcoin Users!
My two transaction sending ETH from Freewallet hang 6+ day ago. Support answer few times with template about ethereum network maintenance, than they stop answering any question.
Transaction are in pending status in FreeWallet, but hashes freewallet give me does not track on etherscan.
Dear Freewallet, can you tell me please whats wrong? Where is my ethereum? Why transaction does not track by hash for 6+ days? Please cancel transaction and return my ethereum to wallet or proccess it (if cancel unavaliable).
My userid: 52282662
Transaction1 hash: f97e2a60ded47d1b37cc6915277db9b064c5ae1a63514e9d72195f3c2aad726b
Transaction2 hash: 158c3bd65ba98aad2d607312b4ee6c53181e4903e2f02e418eb8b6d2ee362db8
Please answer in essence without templates about eth network maintenance and solve my problem... I do not want to think that this is really a scam...
UPDATE:
On 7-th day my pendig transaction was canceled by support, and I successfully get my ethereum back from Freewallet. Better late than never Thanks to FreeWallet support.