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Author Topic: Blockchain.info customer service won't reply!  (Read 686 times)
jaywaka2713 (OP)
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May 05, 2013, 08:26:55 PM
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So I've been using GAuth for a while on my iPod to login to my blockchain.info account. My iPod was jailbroken, and I was customizing a tweak I installed and had to restore my iPod due to complications. When I restored (no backup was taken), I lost my GAuth verifications and am no longer able to login to Blockchain.info. I have sent a request to reset the two-factor verification, AND sent a ticket into their zendesk support system, and have not seen any response, and I have been checking the Spam folder on my email account. How should I go about retrieving my wallet files, as they have demonstrated that they will not communicate, and this has been going on for almost two weeks now.

The Bitcoin network protocol was designed to be extremely flexible. It can be used to create timed transactions, escrow transactions, multi-signature transactions, etc. The current features of the client only hint at what will be possible in the future.
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danieldaniel
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May 06, 2013, 12:16:35 AM
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When you created your wallet, you will have gotten an email with your wallet backup.  Check if you still have that email.

jaywaka2713 (OP)
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May 06, 2013, 12:42:36 AM
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When you created your wallet, you will have gotten an email with your wallet backup.  Check if you still have that email.

I totally forgot about that email! Thank you! I'll probably integrate it into Electrum. Do you or anyone else know of a reputable, secure webwallet service that includes 2 factor authentication of some sort?

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May 06, 2013, 10:46:11 PM
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When you created your wallet, you will have gotten an email with your wallet backup.  Check if you still have that email.

I totally forgot about that email! Thank you! I'll probably integrate it into Electrum. Do you or anyone else know of a reputable, secure webwallet service that includes 2 factor authentication of some sort?
...blockchain.info?  You should totally pay me for helping you!

jaywaka2713 (OP)
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May 07, 2013, 04:14:43 PM
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When you created your wallet, you will have gotten an email with your wallet backup.  Check if you still have that email.

I totally forgot about that email! Thank you! I'll probably integrate it into Electrum. Do you or anyone else know of a reputable, secure webwallet service that includes 2 factor authentication of some sort?
...blockchain.info?  You should totally pay me for helping you!

I'm planning on moving AWAY from blockchain.info though. The problem I've had was with them. I'll actually PM you bout something payment related though.

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