Well, my verification plus request has not been processed now since 3 weeks despite multiple reminders.
Same experience with payment cards, the first one (VISA) did not work and I did not receive a clear explenation why it was not working and the Mastercard has not been verified since more than a week now neither.
I' dont know how many new customer are coming in, but it is unacceptable to take new ones in if simple requestst of the existing ones can't even be processed. Since weeks now I am unable to move my funds.
3 weeks?? me 7 weeks!
I see they are not only busy but also just simply telling you dont trade with them