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Author Topic: Cryptocapital Scam Alert  (Read 1408 times)
kimmel
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July 15, 2017, 11:24:00 AM
Last edit: July 16, 2017, 01:21:14 PM by kimmel
 #1


Dear users, I have been in bitcoin arena since early 2014 and have seen and suffered many scams.

Today I want to warn about https://cryptocapital.co

Cryptocapital is a very convenient service that supports many exchanges and allows to easily move funds from exchange to exchange in a fast manner and also to withdraw and deposit to your own bank account. I know another thread exists on it but I'm sending a new alert as it seems previous thread was solved, you can check it here: https://bitcointalk.org/index.php?topic=1683368.new

What happened:
I have a fully verified account at cryptocapital and have been using them several times to withdraw funds. However every time I had to contact support to see my funds credited to my bank account. I did last withdrawal from my Cryptocapital account towards my USD bank account (not in USA) was on 26th june. The sent amount was of nearly 7k usd and has not been received in my bank account nor credited back to my Cryptocapital account after several mails to support. I have not received any answer, nor I couldnt talk with their representatives through their phone (which they have conveniently hidden)  

Their phone is: +507 8365226
Their non answering e-mail: accounts@cryptocapital.co

Scammers Profile Link: https://cryptocapital.co/

Amount Scammed: 6750 USD

Payment Method: USD BANK TRANSFER

Proof of Payment:  http://imgur.com/a/mJEl9  
You can check screenshot of my account with all sensible data hidden except the last withdrawal.

Additional Notes:
Surprisingly as far I know they have close relations and deep integration with a well known, Panama bitcoin exchange COINAPULT. They also claim to be used by many exchanges (btcc, cex.io, chip-chap) however at least some of them no longer work with them such as KRAKEN, after what we can read in this thread: https://bitcointalk.org/index.php?topic=1683368.new

It's the case I personally know people both Chip Chap and Coinapult, so as no one at Cryptocapital is solving my issues I will personally reach the people I know to make sure they are aware of how their provider is scamming their customers.

If anyone is actually suffering with same problems on has any update on this matter, please feel free to share it here and join.

Thanks, I will keep you updated









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July 15, 2017, 11:28:41 AM
 #2

Where did the withdrawal originate from? Have you received any response from Crypto Capital? Perhaps more details should be laid out, and if the problem persists I'd recommend posting in the regular scam report format. There's not much info about crypto capital but if you really feel like they scammed you it'd be worthwhile to inform other users about the details.



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kimmel
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July 15, 2017, 09:21:40 PM
 #3


Quote
Where did the withdrawal originate from? Have you received any response from Crypto Capital?

Withdrawal originated from my Cryptocapital account towards my USD bank account (not in usa). Haven't received any response from them to my e-mails.

Thanks for the suggestion, I will add it later to 1st post.

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July 16, 2017, 08:33:55 AM
 #4

Could it be that details of the deposit were unclear to your bank? It's normally easy for banks to tell you if there are any incoming deposits to your IBAN or name if you give them a call. Because if there's not an exact info match sometimes deposits don't appear. Just speculating here but has happened to me (with another service that got my name slightly wrong).



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kimmel
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July 16, 2017, 01:15:12 PM
 #5

Quote
Could it be that details of the deposit were unclear to your bank? It's normally easy for banks to tell you if there are any incoming deposits to your IBAN or name if you give them a call. Because if there's not an exact info match sometimes deposits don't appear. Just speculating here but has happened to me (with another service that got my name slightly wrong).

 


Not really the case, as I commented on 1st post I have already done 2 withdrawals using the same account, and I dont type each time the bank account but it's saved in the agenda. So no typo error possible there  Embarrassed

Moreover previous times I also had to contact CRYPTOCAPITAL and exactly 1 or 2 days later transfer arrived to my bank account. Coincidence??

I will post later or tomorrow copy of mails I received in other transfers, stating that transfer was done in 2-5 business days. In both cases it took like 10 working days to get the funds in my bank.

Last time I paid 35 usd fee for an ''express'' withdrawal and received the same '''bad'' service as with ''normal'' 10 usd bank transfer fee. They didnt reply when asking to refund the extra 25 usd fee as the bank transfer was not ''express'' by any means.



So I advise anyone to stay away from CRYPTOCAPITAL otherwise their funds might be at risk!


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July 19, 2017, 01:10:28 PM
 #6


PROBLEM SOLVED

Just a fast update, I would change the TOPIC if possible to (solved) but can't. Take your own conclusions:

  • Finally got some answer from Cryptocapital which is great  Cool
  • They finally sent me a copy of the receipt of the transfer sent the 29th June, I sent it to my bank account, and today I received the funds.
  • I have been notified that my CryptoCapital account will be closed by 31st July
  • I have received an e-mail from Cryptocapital "compliance" department "suggesting" me to delete this TOPIC or they would contact my BANK and I could have my BANK account closed ( Huh)
  • My account here at bitcointalk (kimmel) has been hacked/suspended (whatever)


Nothing else to add. I will not post copies of mails received.  

I got my problem solved and my funds in my bank account.








Coza
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September 08, 2017, 04:38:05 PM
 #7

I seems that I am having a similar issue with cryptocapital.co.

Has anyone deposited money into thier cryptocapital account sucsesfully ?

I have and it's not reflecting 14 days later. Support is ignoring my emails. Should I be worried?
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September 27, 2017, 07:33:17 PM
 #8

I seems that I am having a similar issue with cryptocapital.co.

Has anyone deposited money into thier cryptocapital account sucsesfully ?

I have and it's not reflecting 14 days later. Support is ignoring my emails. Should I be worried?

Have you got your money?
Seems like I am also having problems with them. 10 days - no money, no emails response, finally got to talk to the support on the phone only to get an answer as "Sorry mam, I'm a technical support, cant help you with your issue. and no one can. just wait for your money." I'm frustrated, need help how to get my money. Any suggestions?
btc_angela
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September 27, 2017, 09:48:23 PM
 #9

Looks like there is a brewing trend now. I haven't used cryptocapital though, but there are complaints now and it looks like they need to get back at their customers regarding the issues they have with them. Sad to see someone deposited some funds but its not reflecting on you account for more than 10 days now. Why don't you guys search if they have a official twitter account? Maybe they would reply to you their in an instant as we know twitter is a powerful tool and if they didn't react then alot of their customers will question them as well. Goodluck to both of you.



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September 28, 2017, 05:56:45 PM
 #10


PROBLEM SOLVED

Just a fast update, I would change the TOPIC if possible to (solved) but can't. Take your own conclusions:

  • Finally got some answer from Cryptocapital which is great  Cool
  • They finally sent me a copy of the receipt of the transfer sent the 29th June, I sent it to my bank account, and today I received the funds.
  • I have been notified that my CryptoCapital account will be closed by 31st July
  • I have received an e-mail from Cryptocapital "compliance" department "suggesting" me to delete this TOPIC or they would contact my BANK and I could have my BANK account closed ( Huh)
  • My account here at bitcointalk (kimmel) has been hacked/suspended (whatever)


Nothing else to add. I will not post copies of mails received.  

I got my problem solved and my funds in my bank account.










if this is true and they said they will contact your bank that's harassment. can we see proof of that?

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October 02, 2017, 02:44:09 AM
 #11

Thanks for sharing this.
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