https://uk.trustpilot.com/review/kraken.comKraken is pure crap
Kraken is pure crap. Bugs all the time, takes ages to do anything. Each page takes 30 seconds to load, it's like being back in the 90s.
Published 5 days ago
STAY AWAY. absolute piece of crap// even a SCAM perhaps
This feels like a 100% scam. barely got out with my money. everything is slow as fck. my reloade button broke from constant relodes those errors are absolutely frustrating / takes ~10 attempts to write an order to the order book and when i decided to withdraw my ltc the site told me that i need further identification with my passport. but i insisted on reloading the page and withdrawal page reappeared again. i guess id's not needed afterall
they just trying to get my id as a last resort those fckn scamers. glad im gone now.
KRAKEN BYE BYE...lost too much money because of you guys...why bother using it when it cant even do what it says...trade...
seems like its designed to take peoples money by not letting them buy or sell when they want to.
Published 02 January 2018
Diabolically PoorLiterally the only thing Kraken has going for it is that they will let you deposit/withdraw fiat currency and make a couple of grand's worth of transactions per month, without forcing you to expose yourself to Identity Theft by requiring you to upload personal documents first --as most of the other exchanges insist upon.
Everything else about the site is a total and utter shambles.
* Connections to the site are the most unreliable of any website I have ever used. After a while, you will find yourself thinking that the CloudFlare Error Page is the Kraken homepage, you'll be seeing it so frequently.
* Often it literally takes ten or twenty reloads of a page before it finally displays a page, without timing out. And this is for every single page on the site; every time you click a link to change pages, or display a different set of info, you'll be playing Reload Roulette.
* To compound the general unusability of the site; when pages do eventually load, often half the content is missing, so you can't see anything anyway.
* If a miracle happens, the gods smile on you and you both manage to get a page to load and to load fully, then you're still not out of the woods. Any transactions you try to make are far more likely to fail than to succeed and often you will see alarming [but spurious] error messages telling you your account has been locked, or that you need to upgrade it to be able to transact.
I think sometimes the site actually chooses error messages at random and displays them, just to try and make you think it's actually doing something, rather than just timing out again. Whatever the case, it's back for another round of Reload Roulette for you!
What makes all of this so galling is that Kraken's fees are amongst the highest of any of the big exchanges. They must be absolutely coining it in, yet they do nothing to fix their shambolic website. They've been promising major upgrades for nigh on a year now and nothing ever improves. If anything, the performance is getting worse.if you do actually manage to buy some crypto from there, I'd recommend you withdraw it immediately to your own wallet/s, rather than leave it in the care of these Keystone Cops.
