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Author Topic: Coins not appearing in wallet after confirmation  (Read 1626 times)
Skarner21
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August 13, 2017, 11:40:23 PM
 #21

Guys can anybody help pls?
Share the transaction or your bitcoin address where your bitcoin save or better to try to contact the support..
And i think they can help you to solve your issue and give the screen shot that your transaction is not appearing..
Try to contact it here and maybe they can reach you easily..
https://twitter.com/CoinbaseSupport

Proton inhibitor treatment for almost months laying down on the hospital
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August 14, 2017, 06:01:30 PM
 #22

Guys can anybody help pls?
Share the transaction or your bitcoin address where your bitcoin save or better to try to contact the support..
And i think they can help you to solve your issue and give the screen shot that your transaction is not appearing..
Try to contact it here and maybe they can reach you easily..
https://twitter.com/CoinbaseSupport

Thanks, I've tried that but they haven't replied to me in two weeks, and it doesn't look like I'm alone in having them be unresponsive
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December 16, 2017, 02:14:42 PM
 #23

I was looking for solution of my problem and find this thread,I also have such situation where I use BTC address from Ledger Nano S and I am sure it is correct and transaction is confirmed,but I not see any sign of transaction or balance change in Ledger Bitcoin Wallet or when using Electrum.

I wonder if OP is found a solution for this problem.More info posted here : https://bitcointalk.org/index.php?topic=2578278.0

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December 18, 2017, 12:41:42 PM
 #24

I was looking for solution of my problem and find this thread,I also have such situation where I use BTC address from Ledger Nano S and I am sure it is correct and transaction is confirmed,but I not see any sign of transaction or balance change in Ledger Bitcoin Wallet or when using Electrum.

I wonder if OP is found a solution for this problem.More info posted here : https://bitcointalk.org/index.php?topic=2578278.0

Unfortunately no resolution to this problem. The transaction has been confirmed on the blockchain but never appeared in my wallet. I'm guessing it was some sort of phishing/malware scam but I don't really see why:

1. I used the coinbase ios app QR reader, surely that can't be hacked?
2. I scanned that with the QR receive address in the ledger chrome app. can that be hacked?

I'm gutted; 1.46 btc gone forever from the looks of it! Sad
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December 20, 2017, 04:28:57 AM
 #25

You may want to try checking your addresses "manually" using the BIP39 mnemonic code converter (https://iancoleman.io/bip39/). Create an offline copy, read the instructions at the bottom of the page...

Once offline, put your Ledger mnemonic into the tool, click the BIP44 tab and then start hunting through the addresses to see if you can find the address you sent to. It really shouldn't be any higher than maybe 100.

If that doesn't work, I'd suggest changing to BCH in the coin selection, just in case you accidentally copied a BCH address and sent to that by mistake

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