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Author Topic: MtGox claim site online  (Read 4461 times)
TurboK
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June 24, 2011, 10:24:02 AM
 #41

I got an "update" on my claim after 2 days, saying that I didn't provide enough proof and my account cannot be reclaimed. Even though I provided info on my what I remember to be my last balance, IP, *and* bank account I withdraw my funds to. How is that insufficient proof?

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Kuber
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June 24, 2011, 12:51:46 PM
 #42

I got an "update" on my claim after 2 days, saying that I didn't provide enough proof and my account cannot be reclaimed. Even though I provided info on my what I remember to be my last balance, IP, *and* bank account I withdraw my funds to. How is that insufficient proof?

Thats strange.. got a positive reclaim status - listed last balance and last transaction status out of my btc client as proof only. Got a pretty good password either.. maybe that is why.
tomcollins
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June 24, 2011, 12:55:47 PM
 #43

I got an "update" on my claim after 2 days, saying that I didn't provide enough proof and my account cannot be reclaimed. Even though I provided info on my what I remember to be my last balance, IP, *and* bank account I withdraw my funds to. How is that insufficient proof?

I got rejected as well, using very close approximate balance (I forgot some of the cents), Dwolla ID, and amounts of deposits.

This process is absurd if that wasn't good enough to get it.  There was only a way to add information (LR, IP Address, etc...), but not to modify existing information.  I just submitted another claim, but accidentally submitted after only putting in my Dwolla ID.

There should be an option just to return all funds to the last place they were sent (or even the first).  I just want my Bitcoins and money back.
klayus
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June 25, 2011, 10:00:43 PM
 #44

I didnt recive anything from mtgox.... has everybody else managed to recover their account?
should I worry???
I agree that they should provide a option to send the BTC back to where it was sent from, so I dont have to wait for this recovery BS
thanx in advance!
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