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Author Topic: How Bitmain Scammed Me For 10000$  (Read 4425 times)
DRaGoN RaNTaRo
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August 05, 2017, 08:04:33 PM
 #21

That's sad when big companies do something like that
YoBit scammed me for 150 bucks
I am not a fan of that site because of all the dumb coins that is being listed in that site only to pump and dump and just get the money out of new traders,so it is not a very big surprise,but i am not sure how they will scam you other than that.If it is true you can start a scam accusation against them.

@OP sorry to hear about your pathetic situation and the mining time you are loosing because of their ineffectiveness to take care of orders.
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August 05, 2017, 09:26:45 PM
 #22

It seems all this big names in the cryto industry have planned to always take customers complains for granted immediately they notice some anomaly they see that as a means to absolve themselves from responsibility and because the amount involved is small compared to what they handle. No matter what happen, his on earth will someone keep client waiting for 10/days without a response? Twitter is where I would go to next.

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August 06, 2017, 07:28:00 AM
 #23

Why not send them a Tweet. I find most companies are quicker to respond on Twitter than on Tickets.

ill try that too

Try Jihan, the co founder. https://twitter.com/JihanWu
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August 06, 2017, 07:09:28 PM
 #24

still no reply from bitmain

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August 06, 2017, 07:18:11 PM
 #25

They better do reply to OP or they will start to lose a lot of customers thanks to their behavior. It is a known thing that they delay the shipments of antminers to the users but this is the first time I see an order never shipped from their side. Maybe big part of their staff is in vacation but since they are located in China I doubt that. There they only have 2 holidays, February Chinese New Year and October some sort of independence holiday.

This is a big opportunity for their rivals to just come up and show that they are not like Bitmain.

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August 06, 2017, 07:38:15 PM
 #26

A company with such reputation shouldn't really be acting like that, This is very shameful on their part, they are so incompetent in their business dealings and am sure this will not happen if they had serious competition to their business, When monopoly exists in a business, it only results in incompetence. I have read about delayed shipping from a lot of customers and its very disheartening.



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Rainbot
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August 06, 2017, 07:40:05 PM
 #27

helllo everyone i will tell you how bitmain scammed me for around 10000$


after bitmain site is updated to new, there was everything broken down

1> they put wrong address in shipment and package is returned to them ( 2 X antminer s9 )

http://www.dhl.com/en/express/tracking.shtml?AWB=1577356211&brand=DHL


2> they change payment address and don't agree that the payment is sent.
https://blockchain.info/address/1jEXQcGcUWaTdCm7WYzszYw6NVdGbMZqz
1P5St897sXDG6T9NvAXMiRH2u6u6o45f9C
13crBskJ9dTNDUHpnfDWJzukryiTpyvkwa
1BVQZdisVRw9VpJ8DCgaGQU1rE1dnt9od1
14Hv87XZc2EGetgqEE1ssFjPZRtU15hbZR
1LbKQaeag9aQiKRAWLTUmdoFCBhkVaenAm
https://blockchain.info/tx/61647dc9ed0d01f22f836b350e753c43c993bbb15c17298df15c0169bfc8246d





3> i open ticket and they don't even reply me for 10 days

4> i paid other orders accepted but still the broken site is showing address wrong and i guess it will be shipped wrong too.


UPDATE :   



never buy from bitmain if you are outside china


ILL post more proof soon ! don't be a victim like me !


Is there another way to pay than Bitcoin?
This is the problem with paying in Bitcoin these days.
You never know if you are gonna get scammed.
I never thought I would say it, but we might need PayPal for Bitcoins (escrow).


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August 06, 2017, 08:04:35 PM
 #28

shit this scares me I'm about to pay for an order with them tmrw.

But yea we should make something "like" paypal, not paypal they are biased towards the buyer most of the time same as ebay.... Which if you know how the system works you can abuse it easily. I've had people say some ridiculous things to try and get their money back and a few times it worked in their favor.


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August 07, 2017, 04:51:21 AM
 #29

A company with such reputation shouldn't really be acting like that, This is very shameful on their part, they are so incompetent in their business dealings and am sure this will not happen if they had serious competition to their business, When monopoly exists in a business, it only results in incompetence. I have read about delayed shipping from a lot of customers and its very disheartening.


yes they are crossing limits

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August 07, 2017, 04:52:23 AM
 #30

shit this scares me I'm about to pay for an order with them tmrw.

But yea we should make something "like" paypal, not paypal they are biased towards the buyer most of the time same as ebay.... Which if you know how the system works you can abuse it easily. I've had people say some ridiculous things to try and get their money back and a few times it worked in their favor.

don't do it, trust me i ordered almost every item they sell and scammed till now.

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August 07, 2017, 10:37:33 AM
 #31

Hi,

It is unfortunate that you had such an experience with a Bitmain order.

Can you please inform us your order number as well as your ticket number so our customer support team can help resolve this problem ASAP?

Regards,

The Bitmain team

Cloud Mining? Just Go to Hashnest.com          Best Liquidity   Lowest Price   100% Real Mining Back Up
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August 07, 2017, 11:13:56 AM
 #32

sorry man, but they returned those miners themselves are not even logical, i am thinking of if your mailing address is correct well; if they could not go to the correct address they return those parcels to the senders, ie bitmain itself IIRC.

even bitmain has asked you give numbers to try resolving it

out of ability to use the signature, i want a new ban strike policy that will fade the strike after 90~120 days of the ban and not to be traced back, like google | email me for anything urgent, message will not be instantly responded
i am not really active for some reason
bitcoinfuck
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August 07, 2017, 11:20:16 AM
 #33

Hi,

It is unfortunate that you had such an experience with a Bitmain order.

Can you please inform us your order number as well as your ticket number so our customer support team can help resolve this problem ASAP?

Regards,

The Bitmain team


you guys, please see

Order ID:0012017060701113 billNo:1577356211 (DHL)

TICKET : 102649

all address is correct but in shipment i think you put destination as CHINA itself, please avoid this with future orders.




its been a pain in ass, since you guys are wasting my mining time. if you are not able ship please refund money.

Baofeng
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August 07, 2017, 12:18:28 PM
 #34

Hi,

It is unfortunate that you had such an experience with a Bitmain order.

Can you please inform us your order number as well as your ticket number so our customer support team can help resolve this problem ASAP?

Regards,

The Bitmain team


you guys, please see

Order ID:0012017060701113 billNo:1577356211 (DHL)

TICKET : 102649

all address is correct but in shipment i think you put destination as CHINA itself, please avoid this with future orders.




its been a pain in ass, since you guys are wasting my mining time. if you are not able ship please refund money.

Ok it looks like the ball is on the side of Bitmain now. Let's see how they respond and resolve the issue. I understand the OP's frustration here and $10000 is huge amount of money. And I'm sure that OP has earned the right to demand and get answers from you guys. This kind of messed doesn't look good at your Bitmain's image as you are the able to provide the most power effective Bitcoin mining solution on today’s market.

Let's see how this things turn out. Again your reputation is on the line here, the OP has already posted enough and the forum is now waiting for your quick reply on this.

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phr0stbyt3
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August 07, 2017, 01:07:07 PM
 #35

On the DHL site it looks like the mistake was obvious and the package never left China. It just got to DHL base and was returned to sender the next day. This is enough proof to make them send it again and/or demand compensation. You're losing mining time because of their sloppiness. If they make another mistake with the address just make a screenshot again and start posting it everywhere on the forums, social media and so on.
How will posting on different forums even help his money will be gone and for bitman they may lose 200 non potential customers which they don't care for. This can be a mistake i would suggest you not to lose hope they might have many issues with this pre order , i understand you are losing the crucial mining time but it's better than not losing those 10000$



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BITMAIN
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August 08, 2017, 03:47:01 AM
 #36

Hi,

It is unfortunate that you had such an experience with a Bitmain order.

Can you please inform us your order number as well as your ticket number so our customer support team can help resolve this problem ASAP?

Regards,

The Bitmain team


you guys, please see

Order ID:0012017060701113 billNo:1577356211 (DHL)

TICKET : 102649

all address is correct but in shipment i think you put destination as CHINA itself, please avoid this with future orders.




its been a pain in ass, since you guys are wasting my mining time. if you are not able ship please refund money.

Hi,

Our customer support team works Monday- Friday (Beijing time) and so there was a delay in their response to your messages, all of which were sent on Saturday and Sunday.

Our customer support team had already responded to your messages as soon as they were back in office i.e. yesterday or Monday.

As explained in their response, DHL can not deliver to the address you had submitted or the address you asked to change the delivery to.

Our customer support team is waiting for your response with an alternative address that DHL can deliver to.

Please let them know if you have any additional queries.

Regards,

Bitmain

Cloud Mining? Just Go to Hashnest.com          Best Liquidity   Lowest Price   100% Real Mining Back Up
Mpamaegbu
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August 08, 2017, 12:14:08 PM
 #37

The waiting game is on. I really don't know if the user: BITMAIN, will be able to resolve this impasse already generated by the company, Bitmain. If finally this is resolved, OP should make them pay for breach of contract and making him lose valuable time and money. These big companies of late now act as if they can't be cut to size.

Let's watch and see how it goes. OP, if this isn't resolved I will suggest you alert all the Facebook pages on Bitcoin of this scam. Take the fight even outside bitcointalk. Enough of this bad customer care services from these companies.

isoneguy
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August 09, 2017, 01:13:40 AM
 #38

The waiting game is on. I really don't know if the user: BITMAIN, will be able to resolve this impasse already generated by the company, Bitmain. If finally this is resolved, OP should make them pay for breach of contract and making him lose valuable time and money. These big companies of late now act as if they can't be cut to size.

Let's watch and see how it goes. OP, if this isn't resolved I will suggest you alert all the Facebook pages on Bitcoin of this scam. Take the fight even outside bitcointalk. Enough of this bad customer care services from these companies.

from the sound of it you aren't paying attention.

bitmain states that he tried changing the address...

this means he's part of the d3 pre-order scamming....
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August 10, 2017, 12:04:15 AM
 #39

Hello Bitmain ,

You can also check my order
I made the same day 2 order
And with BTC Paid

First order everything OK
But the second order still has status not paid
Although I immediately paid by BTC

Order ID: 0012017080305834
https://blockchain.info/address/12pvhjqR1JaJUmest7ePoaJVn7ceKYctuV

best regards
Schmidt
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August 10, 2017, 01:22:03 AM
 #40

from my perspective it sounds like to me you provided them with an invalid address OR DHL screwed up and tried to deliver to a wrong address OR Bitmain misprinted the label and sent to the wrong address.

Does not look like they are scamming you, until the day they tell you they won't ship you anything then yea they would have scammed you but it seems they are responding so that's a good thing.


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