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Author Topic: Litebit.eu was Hacked!  (Read 1880 times)
gvozdik
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August 08, 2017, 02:33:54 PM
 #1

Hi guys,

today I obtain email about that Litebit was probably hacked, somebody lost coins?
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litebiteu
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August 08, 2017, 03:01:15 PM
 #2

Dear gvozdik,

Potential does not mean we are actually hacked but we like to inform everyone about the possibility. In The Netherlands we are in need to report any unautorized access with customer data, there is a law for this.

No user funds has been stolen and everyone can deposit or withdraw at any time.
cointabo
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August 09, 2017, 07:55:52 AM
 #3

Dear gvozdik,

Potential does not mean we are actually hacked but we like to inform everyone about the possibility. In The Netherlands we are in need to report any unautorized access with customer data, there is a law for this.

No user funds has been stolen and everyone can deposit or withdraw at any time.

Good to hear that no user funds or information has been compromised.
versprichnix
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September 13, 2017, 04:51:23 PM
 #4

Dear gvozdik,

Potential does not mean we are actually hacked but we like to inform everyone about the possibility. In The Netherlands we are in need to report any unautorized access with customer data, there is a law for this.

No user funds has been stolen and everyone can deposit or withdraw at any time.

I've got this Email too, few days after first registration. The Email contains a hint to reset my 2FA settings, by following a link to a host "http://litebit.us12.list-manage1.com/track/..."

I don't know this host, is this Email really from the LiteBit officials?
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September 14, 2017, 11:26:54 AM
 #5


Hacked again yesterday!!

Quote
We regret to inform you that on the 12th of september 2017 a supplier to LiteBit has become the victim of a cyberattack. Sadly, the attack also concerned a LiteBit server. We are currently investigating the scope of the attack. Sadly we have to conclude that an unauthorized person has had access to your; email address, hashed password, IBANs, phone number, address and portfolio data.

There has, however, been no breach on the LiteBit wallet servers. All coins belonging to customers are safe. Also, no verification documents have been accessed during the incident.

It is of high importance that you reset your 2FA settings, you can read more about this here: LiteBit 2FA

We understand that the recent problems at LiteBit and our supplier have damaged your trust in our organization. We want to show our deepest remorse. We have already taken measures and we will keep improving and expanding on these measures in the future in hope to regain your trust. We have reported this incident to the police and the Dutch Data Protection Authority.

Please do not hesitate to contact our helpdesk if you have any more questions!
Phone: +31 (0) 10 307 48 20
Email: support@litebit.eu
helloge
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September 14, 2017, 12:44:08 PM
 #6


Hacked again yesterday!!

Quote
We regret to inform you that on the 12th of september 2017 a supplier to LiteBit has become the victim of a cyberattack. Sadly, the attack also concerned a LiteBit server. We are currently investigating the scope of the attack. Sadly we have to conclude that an unauthorized person has had access to your; email address, hashed password, IBANs, phone number, address and portfolio data.

There has, however, been no breach on the LiteBit wallet servers. All coins belonging to customers are safe. Also, no verification documents have been accessed during the incident.

It is of high importance that you reset your 2FA settings, you can read more about this here: LiteBit 2FA

We understand that the recent problems at LiteBit and our supplier have damaged your trust in our organization. We want to show our deepest remorse. We have already taken measures and we will keep improving and expanding on these measures in the future in hope to regain your trust. We have reported this incident to the police and the Dutch Data Protection Authority.

Please do not hesitate to contact our helpdesk if you have any more questions!
Phone: +31 (0) 10 307 48 20
Email: support@litebit.eu

I thought litebite.eu was one of the largest exchange in the Europe, but it is terrible to hear that it was hacked, so I think the users should get back your coins or invests if it is true.

                                 
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September 14, 2017, 09:24:03 PM
 #7

I have used Litebit in the past and I have to say I like the service.
I also received an e-mail with the latest news but I do not have any
coins in their wallets. What I have been thinking about since the
notification is how deep was the hacking?
But I take comfort in Litebit's response to say that no verification
documents were hacked, to me this is the most important thing.

versprichnix
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September 14, 2017, 09:35:58 PM
 #8

I have used Litebit in the past and I have to say I like the service.
I also received an e-mail with the latest news but I do not have any
coins in their wallets. What I have been thinking about since the
notification is how deep was the hacking?
But I take comfort in Litebit's response to say that no verification
documents were hacked, to me this is the most important thing.

Why do they send me an email, that could be spam. But if I login, there's no alert. I'm loosing trust, something is wrong.
YYmeans
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September 16, 2017, 04:26:32 PM
 #9

Dear gvozdik,

Potential does not mean we are actually hacked but we like to inform everyone about the possibility. In The Netherlands we are in need to report any unautorized access with customer data, there is a law for this.

No user funds has been stolen and everyone can deposit or withdraw at any time.
Seems litebit is a promising exchange, will have a try on this .Everyone give it a chance, it will grow into a giant like bittrex.

Tomcat55
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September 21, 2017, 09:28:29 AM
 #10

From the rather mixed messages people have been getting so far I've managed to get from them,
A  3rd Party suppler was phished to gain access.
Leaked info
  • Name
  • Address
  • IBAN number
  • Portfolio Data
Not confirmed
  • Email
  • Credit card details if used
NO coins were at risk.
Also if you ask too many questions on twitter you get blocked by them. They will give out snarky reply if you ask about bank details  I got "No they don't know your passwords and bank details... Did you ever give your banking login to us? I don't think so.". I also asked about ID I got some nonsense about we don't store social security numbers???. 
They also think its not an issue to have personal IBAN made public.  While there shouldn't be a threat to losing funds in a perfect world it has put my account and others at risk. With names and addresses combined with IBAN you have 90% of the details needed. IT would take little effort to fool someone to steal funds here in the UK its rare to give out those details.

They told us to reset 2FA as a precaution.
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