Bitgrail exchange scammed user jake 18.45 ETH coins

[theflashakaberry]

So, if you have already not known bitgrail is a new crypto currency exchange site.

Today @jake(User) deposited 23.964 ETH on bitgrail exchange to buy XRB.

Here is the proof of transaction deposit

https://etherchain.org/tx/0x917c8a8eaef6313174052c2f99b0d15e33db7bebcee1405d182a92dce32518c1

However, later He realized they do not have pair ETH/XRB

So he placed withdrawal request 23.964 ETH

https://image.ibb.co/gpY5Pv/Untitled.png

https://etherchain.org/tx/0x190e321e6f9175b598a7f67072db2e22929ea0e0083192c6c32b3864fc665a53
But they processed only 5.51 ETH and 18.45 ETH was missing.

When Jake contacted ANTHONYGOZZINI (TONIELGOZZO) one of admin of the bitgrail exchange. ANTHONYGOZZINI banned Jake(User) from the website.

So far bitgrail support not responding to jake and there is nothing he can do now.  If you are user of the bitgrail beware of this fraud and scams.

Jake intended to buy RaiBlocks XRB but his experience with bitgrail service put's him in fear and many users should question reliability of bitgrail exchange service.

Anybody who help's Jake greatly appreciated. Be cautious when trading on new platform. Stay away from Bitgrail and protect your hard earned money.


Edit:
Glad after this post @Jake got his funds back. Have a good day Jake.

[1713576108]

1713576108

[DaMut]

first of all thank you to tell us about it,
and can you opened it in here : (Scam Accusations)
https://bitcointalk.org/index.php?board=83.0

Because in there many people sharing about a scam attempt or scammer,
or opened 2 thread in here and there,
use this format :

What happened::

Scammers Profile Link:

Reference Link:
Amount Scammed:
Payment Method:
Proof of Payment:
PM/Chat Logs:
Additional Notes:

spread to the world about scammer to save people from this kind of trash human being

[mattermaster]

I think bitgrail can never cheat their clients. you might have made some mistakes.
Edit: your issue has been solved now by one of the bitgrail's executive. In future, if you have any issues,you can simply ask for help to TheBomber999 who is on this forum with a trusted rank.

[TheBomber999]

So, 3 hours of delay to fix your problem and you call us scammers?

Withdraw all your funds, hope you never use our platform in future

Thanks

So, if you have already not known bitgrail is a new crypto currency exchange site.

Today @jake(User) deposited 23.964 ETH on bitgrail exchange to buy XRB.

Here is the proof of transaction deposit

https://etherchain.org/tx/0x917c8a8eaef6313174052c2f99b0d15e33db7bebcee1405d182a92dce32518c1

However, later He realized they do not have pair ETH/XRB

So he placed withdrawal request 23.964 ETH



https://etherchain.org/tx/0x190e321e6f9175b598a7f67072db2e22929ea0e0083192c6c32b3864fc665a53
But they processed only 5.51 ETH and 18.45 ETH was missing.

When Jake contacted ANTHONYGOZZINI (TONIELGOZZO) one of admin of the bitgrail exchange. ANTHONYGOZZINI banned Jake(User) from the website.

So far bitgrail support not responding to jake and there is nothing he can do now.  If you are user of the bitgrail beware of this fraud and scams.

Jake intended to buy RaiBlocks XRB but his experience with bitgrail service put's him in fear and many users should question reliability of bitgrail exchange service.

Anybody who help's Jake greatly appreciated. Be cautious when trading on new platform. Stay away from Bitgrail and protect your hard earned money.

[TheBomber999]

This is the second tx to fix your withdraw:
https://etherchain.org/tx/0x1ae4aa3a84af6f3a6281b7cc511437cd7719e151a2a2301adb05dc0be0933c08




Next time, before call us scammers, make sure to wait support reply. 3 hours to fix your ticket request is not so much time

Please, withdraw all your funds from our exchange.

[TheBomber999]

...And, via tickets always reply to your requests

Think there is no other to add about this scam accusation.

[theflashakaberry]

I think bitgrail can never cheat their clients. you might have made some mistakes.
Edit: your issue has been solved now by one of the bitgrail's executive. In future, if you have any issues,you can simply ask for help to TheBomber999 who is on this forum with a trusted rank.

We did not made any mistake. It was exchanger's website fault. They banned user from chat and continued to ignoring his messages until this report filed on bitcoin talk.

[redwine49]

I think bitgrail can never cheat their clients. you might have made some mistakes.
Edit: your issue has been solved now by one of the bitgrail's executive. In future, if you have any issues,you can simply ask for help to TheBomber999 who is on this forum with a trusted rank.

We did not made any mistake. It was exchanger's website fault. They banned user from chat and continued to ignoring his messages until this report filed on bitcoin talk.

do you know what you did. you just violated bitgrail reputation without giving them time to fix your problem.
said "scammer" but asking your fund back?? where is your brain, scammer is the people who wont give back your loss noobs.
so if you call them scammer, you have no right to take back your fund!!
and after your problem fixed. you have no say sorry at all.  suck a dick people

[CounterStrike]

SCAM!