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Author Topic: TradeHill - PLEASE fix your ticker ASAP  (Read 3086 times)
Valhalla1
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June 22, 2011, 07:54:39 PM
 #1

https://api.tradehill.com/APIv1/USD/Ticker

Haven't been able to access your ticker for over 9 hours now, it just times out.   Many bitcoin merchants rely on a stable exchange and price ticker to set their product prices in bitcoin.

can you PLEASE fix this ticker asap?  Maybe put the api on a seperate server or host so it won't be slammed so much and be down all the time
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June 22, 2011, 07:55:29 PM
 #2

+1

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phorensic
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June 22, 2011, 08:05:19 PM
 #3

Same here, ticker API broken.  Grrr.  I use the API for my private pool.
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June 22, 2011, 08:18:51 PM
 #4

Same here, ticker API broken.  Grrr.  I use the API for my private pool.

+1

c'mon Tradehill!

Not a miner.  An investor, speculator, and enthusiast.
hamdi
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June 22, 2011, 08:42:17 PM
 #5

for me it works right now

Dirt Rider
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June 22, 2011, 08:59:54 PM
 #6

Not working over here.
dood001
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June 22, 2011, 09:07:25 PM
 #7

for me it works right now

Hmmm, still not working for me - even Bitcoin Charts is stuck on last trade at time 11:31:19.
KingFisher9
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June 22, 2011, 10:10:15 PM
 #8

for me it works right now

Hmmm, still not working for me - even Bitcoin Charts is stuck on last trade at time 11:31:19.

Yea same here. This is really annoying. I've been hitting the refresh button since last night waiting for the market depth to be updated

MatthewLM
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June 22, 2011, 10:12:29 PM
 #9

I was using their data to test the algorithm I am making. MtGox is down. What do I test my algorithm with now?

I suppose I'll have to use old data (I like to try out the new data).

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DamienBlack
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June 23, 2011, 12:23:10 AM
 #10

Bumpy bump. I'd really like to see some data.

I trade bitcoin options at https://bitoption.org/ ... Join me.
I play poker at https://betco.in/ ... Join me.
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Jaime Frontero
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June 23, 2011, 12:32:57 AM
 #11

still nothing more recent than 11:31 UTC yesterday...

 Huh
Jered Kenna (TradeHill)
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June 23, 2011, 01:52:51 AM
 #12

It should be working now. We're obviously experiencing a really high volume of queries and had to make some changes.
We have been testing different features and you should be seeing improved performance soon.

If there are any more issues with the ticker not displaying correctly let me know and we will get on it.

Regards,
Jered

moneyandtech.com
@moneyandtech @jeredkenna
dood001
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June 23, 2011, 01:55:19 AM
 #13

Thanks Jered.
Jered Kenna (TradeHill)
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June 23, 2011, 01:58:30 AM
 #14

Thanks Jered.

You're welcome. We've hired 4 highly qualified people in the last couple days and are still recruiting so you should see things in general happening faster.
We actually take the time to answer all the emails even if it's explaining how to send some btc so we need to either aggressively expand and recruit or cut back on service.
We've decided to grow and are especially looking for Python programmers in either DC or San Francisco.

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June 23, 2011, 03:48:14 AM
 #15

Thanks Jered.

You're welcome. We've hired 4 highly qualified people in the last couple days and are still recruiting so you should see things in general happening faster.
We actually take the time to answer all the emails even if it's explaining how to send some btc so we need to either aggressively expand and recruit or cut back on service.
We've decided to grow and are especially looking for Python programmers in either DC or San Francisco.

awesome, thanks for your efforts Jered.

Buy Electronic Cigarettes with Bitcoin @ http://bitvapes.com
chihlidog
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June 23, 2011, 03:52:06 AM
 #16

I like your interaction with the community here. You do seem to be on top of things. Just wanted to give you a vote of confidence. Not to keen on the large fees for some of the transfers, but you have to make money of course. I wish you the best in this endeavor.

Im not sure why anyone would want to, but just in case, I humbly and very gratefully accept donations at: 1Kn6NFFE4EqrhN1pgBDoBQEvSA5c3tdqhi
Jered Kenna (TradeHill)
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June 23, 2011, 06:09:15 AM
 #17

I like your interaction with the community here. You do seem to be on top of things. Just wanted to give you a vote of confidence. Not to keen on the large fees for some of the transfers, but you have to make money of course. I wish you the best in this endeavor.

We actually only tack on a small amount on top of what the bank charges. US banks are really bad about fees.
With that said I've been negotiating with our banks and I may be able to get the wire fees close to zero and then just tack a little on for the guy that manually processes wires.
 
It should be interesting, expect the changes in a day or so.

Regards,
Jered

moneyandtech.com
@moneyandtech @jeredkenna
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June 23, 2011, 06:16:55 AM
 #18

You should consider hiring or consulting Clark Moody.

At least listen to that guy and setup websocket,
the stuff he did with mt gox's api is wonderful.
Jered Kenna (TradeHill)
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June 23, 2011, 06:23:30 AM
 #19

You should consider hiring or consulting Clark Moody.

At least listen to that guy and setup websocket,
the stuff he did with mt gox's api is wonderful.

Thanks for the tip. I'll do some research on Clark.

moneyandtech.com
@moneyandtech @jeredkenna
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June 23, 2011, 03:46:04 PM
 #20

You should consider hiring or consulting Clark Moody.

At least listen to that guy and setup websocket,
the stuff he did with mt gox's api is wonderful.

Thanks for the tip. I'll do some research on Clark.


You are welcome.

I don't know if you saw this, maybe you did:
I'll be sure to integrate as soon as they get a WebSocket server up and running.
http://forum.bitcoin.org/index.php?topic=20069.msg251266#msg251266

IMO, this would no doubt benefit your exchange, I see it as the entrance to getting a lot of trades per minute.

I myself, was mainly watching his order book and time-sales like a hawk, and would even stop trading on mt gox when mtgox's websocket was down, so in my mind this is very important.
As most of us don't yet have the technical ability to implement something with the APIs ourselves we have to rely on someone that has implemented something, and something Very well.

these only work in browsers that have websockets enabled but it's enough to configure or switch to a browser like Chrome or Safari that does so securely.
He did these for mtgox.

http://bitcoin.clarkmoody.com/order-book/
http://bitcoin.clarkmoody.com/ticker/
http://bitcoin.clarkmoody.com/time-sales/

Initial post and also configuring firefox for websockets.
http://forum.bitcoin.org/index.php?topic=11560

Hope it helps you guys. Smiley
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