Since the beggining of june 2017, i cant login into my HitBtc account.
I forgot my password and when i try to reset it, i get stuck into the google authenticator step.
Even by typing the correct numbers that are shown on my phone, when i click the confirmation button it only changes color and then changes its color back and absolutely nothing happens. Password isnt reset and anything is loaded in their page.
I have already sent 2 support tickets but all i got were automatic messages from them.
So i wanted to let everybody know that they should withdraw all their coins from there asap in case they dont wanna risk losing it like i did so far.
Hopefully i didnt have much and im still waiting for them to answer and clean their reputation. But unfortunatelly, after more than a month, i dont expect them to do so.
Dont trade with HitBTC!
resync the app on your phone. well know issue...
go to settings, and use the first option....
