i already had an account since 2013 or so, but hadn't used it in a while. now it's locked, and nobody reacts to my support requests.
had to make this new account, but some airdrops only work if you have an established account
during registration, i ran into multiple errors (cookie error is the last one i remember).
all in all a very bad UX here...
still hoping my old account gets reenabled one day, but it's been more than a month since I asked. i'm not holding my breath...